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Rockville Centre GMC
Rockville Centre, NY
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Great Experience! Very Professional, The Team at RVC GMC are Outstanding! Created a comfortable environment and smooth transaction! I Highly Recommend going to Dr Very Professional, The Team at RVC GMC are Outstanding! Created a comfortable environment and smooth transaction! I Highly Recommend going to Drew for a new car or Truck! More
I went in for an oil change and tire rotation. Everyone was so friendly and helpful. They had my truck ready for me quickly and did a great job. Everyone was so friendly and helpful. They had my truck ready for me quickly and did a great job. More
Very low pressure and casual dealership. Melissa was very helpful from my first phone call through to delivery. I would recommend this dealership. Melissa was very helpful from my first phone call through to delivery. I would recommend this dealership. More
The overall experience was horrible for many reasons, because they didn’t do what I asked them to do, and they did what I didn’t agree on and charged me for it. Let me explain: 1) it took 5x the amount because they didn’t do what I asked them to do, and they did what I didn’t agree on and charged me for it. Let me explain: 1) it took 5x the amount of time to change oil 2) they proceeded my wheel sensor while doing the tire rotation, when I drove in I noted that I am aware the sensor is not working and I don’t want to fix it at this time, but of course without my consent they retrospectively told me that they have already done the job so I will be charged (with a discounted price). The most frustrating thing, is the sensor now is malfunctioning and I just don’t want to go back to deal with them. That also contributed to the delay. 3) worst communication ever. After I left the shop and drove 30mins far, I checked for the inspection sticker which I have told them to do and it wasn’t there. So I called and they asked me to drive back and apparently they have forgotten to do the whole inspection which I ASKED FOR AND PAID FOR in the first place. That’s another 2 hours wasted. More
Very competent mechanic and service center. Car was returned with all requested services properly performed. Dealership performed beyond expectations. Car was returned with all requested services properly performed. Dealership performed beyond expectations. More
Prompt and courteous service, service advisor Dave explained the process and when repairs were completed within the timeframe he originally told me, no surprises, car was ready as promised. explained the process and when repairs were completed within the timeframe he originally told me, no surprises, car was ready as promised. More