Rockland Nissan

My best experience buying a car so far. Took my needs and wants into account when searching for my vehicle... absolutely perfect. Rockland Nissan earned a customer for life. I will recommend to all my friend wants into account when searching for my vehicle... absolutely perfect. Rockland Nissan earned a customer for life. I will recommend to all my friends More

We brought our car in for a repair. They charged us more than $700 but when we got the car back, they hadnt fixed the problem. So we brought it back. They claimed that they couldnt find any problem and try than $700 but when we got the car back, they hadnt fixed the problem. So we brought it back. They claimed that they couldnt find any problem and try to brush us off. Since we paid a lot for a service they didnt do, we asked that they keep the car for test drive until they figured it out. Days turned into a week with no phone call and every time we called them we were told, "oh he left for the day" or "shes busy right now. Can she call you back?" each day passed with no returned call. When we called repeatedly and insisted on speaking to someone, it was the same story of how they couldnt find a problem. But each time we drove the car, the trouble was obvious. This went on for weeks until we just brought the car to someone else who fixed it in two days with no issues. As far as we're concerned they owe us our money back. They ripped us off and ignored us. They exhibited the worst diplay of professionalism i've seen in a long time. These people are theives and liars. Dont waste your time with them and dont let their service department steal your money like they did with us. More

I called up to inquire on a 2012 GTR this morning, 08/03/2011 ard 10:08 am but became truly unimpressed and disinterested by the total lack of customer service by the woman sales operator. I asked 2 q 08/03/2011 ard 10:08 am but became truly unimpressed and disinterested by the total lack of customer service by the woman sales operator. I asked 2 questions: 1) is this an authorized GTR dealer? Response: this is Nissan, ( hmm..) my follow up, GTR is Nissan but she seemed to be annoyed, did follow up by asking for help, whe she hang up. I called back right away, and she denied hanging up. I then asked if one is in stock and to speak to sales --- her response, you need to deposit! Just terrible way of losing a customer... More

ALL DETAILS OF MY VISIT TO THE DEALER WERE EXCELLENT FROM ALL DETAILS OF MY VISIT TO THE DEALER WERE EXCELLENT FROM THE INITIAL CONTAC TO THE FINAL SALE OF MY PRE-OWNED VEHICLE.THE DEAL WAS MADE IN A DAY AND ALL DETAILS OF MY VISIT TO THE DEALER WERE EXCELLENT FROM THE INITIAL CONTAC TO THE FINAL SALE OF MY PRE-OWNED VEHICLE.THE DEAL WAS MADE IN A DAY AND I WAS ABLE TO DRIVE HOME THE SAME DAY. PLATES AND REGISTRATION SOON FOLLOWED.TODAY WAS OUR FIRST SERVICE DATE AND EVERITHING WENT PRETTY SMOOTH.EVERYONE WAS FRIENLY AND HELPFUL.I WOULD DEFINITELY RECOMEND THIS DEALER TO MY FAMILY AND FRIENDS. More

I have been shopping around for a nissan altima and decided to stop here to see if i could get a deal for myself. I was greeted by a salesman named Frankie I. Anyway he was very unprofessional because decided to stop here to see if i could get a deal for myself. I was greeted by a salesman named Frankie I. Anyway he was very unprofessional because he was swearing and making crude comments that i dont care to repeat. All that aside i specified that i was only looking and he proceeds to bring a buyers order saying he wanted me to give him my credit card and sign the form. I told him to slow down that the price he had given me wasnt even close to the deal i had gotten at another dealership. Then he proceeded to get a manager involved stating that he would give me a couple of oil changes free of charge and make my first payment. I must say i wouldnt trust this guy to follow through on any promise. When i said i was leaving he said in a very rude manner that "What the hell you doing?" "Why wont i sign the buyers order?" Why did you waste my f***ing time for? I must say ive been buying cars for many years and cant believe they would hire a thug like this at car dealership who openly curses in the showroom with little children around!! As i was leaving i was approached by one of his customers who told me that he was a liar and not to trust him because he tells you what you want to hear and makes impossible promises that he cant live up to. This is a warning to all people going to this dealership(STAY AWAY FROM THIS GUY AND DONT BRING YOUNG CHILDREN ANYWHERE NEAR HIM!!!) More

I purchased a 2007 Nissian Murrano. The deal was contingent on two items being fixed in the car. Only one item was after a 7 day run around. I make the mistake of taking the vechile at the dealers i contingent on two items being fixed in the car. Only one item was after a 7 day run around. I make the mistake of taking the vechile at the dealers insistance with the promise that after the part came in they would call. Over 5 weeks laters, I've gotten nothing but an incredible run around. The sales and service department are openly fighting over who is to pay for this part. It's absolutely incredible. STAY AWAY from this dealership at all cost. I would not has my oil changed here. More

Very smooth and amicable transaction . . . very good dealer . . . Vehicle was completely prepped Financing was quick and straightforward dealer management was very reasonable and met my expectations dealer . . . Vehicle was completely prepped Financing was quick and straightforward dealer management was very reasonable and met my expectations dealer sales staff was very helpful and accomodating More

Everyone was very helpful and friendly, I was nervous to buy a car because the car I've owned for 10 years was my absolute favorite, but it is breaking down. Now I am buying a 2007 that will be safe and hop buy a car because the car I've owned for 10 years was my absolute favorite, but it is breaking down. Now I am buying a 2007 that will be safe and hopefully will last another 10 years. Dave Mehta was extremely helpful in making me feel comfortable with my purchase. John Pagliaroli was very attentive to make sure my deal was being handled properly and very helpful. Thanks. More

This was the third car I have purchased/leased from Rockland Nissan and as always, I was very pleased with the service and attention to detail. Our sales consultant, Jerrel Almanzar, was once aga Rockland Nissan and as always, I was very pleased with the service and attention to detail. Our sales consultant, Jerrel Almanzar, was once again quick in his delivery. He listened attentively, knew exactly what I was looking for and did not hesitate to offer his assistance in any way possible. His knowledge and skill allowed the transaction to be minute in time and effort. Once the sale was completed, his focus did not waver. He made himself available to my every possible need, attempting to satisfy them in an aggressively speedy manner. Proving once again, you are in willing and able hands at Rockland Nissan. Thank you for your time and attention, and as always, for making the acquisition of a Nissan a unique experience. More

all employees are so nice to me. they gave me best price..service dept got me in and out quickly...i love my new car.....deaslership is so easy to get to parking is great too... i have told many peopl price..service dept got me in and out quickly...i love my new car.....deaslership is so easy to get to parking is great too... i have told many people to go to rockland nissan to get there next nissan!! More