Rockland Hyundai
West Nyack , NY
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943 Reviews of Rockland Hyundai
Great My sales person was very helpful and he showed me everything in the car. Everybody working there was extremely nice. I would recommend this dealership My sales person was very helpful and he showed me everything in the car. Everybody working there was extremely nice. I would recommend this dealership. More
Amazing 10/10 Recommend to everyone Best car dealership around! Roger is amazing! Such a patient person explains every thing about each car you are looking at and does not pressure you i Best car dealership around! Roger is amazing! Such a patient person explains every thing about each car you are looking at and does not pressure you into anything! Prices are on point at market range not to high, very reasonable! More
Incredibly helpful! An absolutely incredible experience! I got the car I wanted at the price I wanted! Excellent service, no pressure and they went over three different An absolutely incredible experience! I got the car I wanted at the price I wanted! Excellent service, no pressure and they went over three different scenarios and allowed me to choose the best option for me. Highly recommended!! More
Excelent service i have to write about how my experience was with this dealership. jeff and tristan really made me feel comfortable with there knowledge of the cars an i have to write about how my experience was with this dealership. jeff and tristan really made me feel comfortable with there knowledge of the cars and service plans that i could and would receive. i will be recommending them to all of my friends and family. More
Excellent Loved dealing with the friendly staff at Rockland Hyundai. I would highly recommend using this dealership and plan on my next lease there in 2018 Loved dealing with the friendly staff at Rockland Hyundai. I would highly recommend using this dealership and plan on my next lease there in 2018 More
very freindly jeff is a great guy and very helpful I send all my friends to him to me best salesman there he always has a big smile jeff is a great guy and very helpful I send all my friends to him to me best salesman there he always has a big smile More
Started Good and Ending Badly I originally went to this dealership with my dad last month because they advertised some kind of used car sale on their website. Ended up not interest I originally went to this dealership with my dad last month because they advertised some kind of used car sale on their website. Ended up not interested in any of the used cars but returned the week after to lease a new vehicle from them, as we met Gervais who was very informative and helpful. I live in NJ but literally went to this dealership in upstate NY just for this salesperson. I feel that I got a reasonable deal and am pleased with the vehicle Gervais recommended (not what I initially wanted). It's now been a month and the temp plates and registration expire today, and I have not gotten my permanent documents in time, despite my calling to follow up for the last 2 weeks leading up to today. I finally called the DMV myself today and they have NO RECORD of this vehicle under my license number. I let the dealership know and am met with avoidance and incompetence (they supposedly went to DMV in person TODAY and applied for the permanent documents after I told them what the DMV told me). I understand that they are a NY dealer and may not be familiar with the process but my frustration is due to the LACK of communication. I rather hear the issues upfront so I know where we're at instead of being ignored or told they don't know (is that even possible?).The DMV heard my story and told me to seek legal action ASAP, lol. So now the vehicle is not drivable until who knows when. I requested a loaner (which is reasonable) and the manager (Fausto) told me (without even checking) they don't have any available. When I ask when the next one might be available, he "thinks Monday...next Monday". Overall, I would give Gervais 4 stars and whoever is working the paper in the back end (and the dealer who should be overseeing) 0. More
Excellent experience I went in with my father looking to lease a car. Our salesperson, Jeff, was able to meet our requirements while agreeing on a fair price. He made us f I went in with my father looking to lease a car. Our salesperson, Jeff, was able to meet our requirements while agreeing on a fair price. He made us feel welcome and appreciated. I would definitely come back to this dealership and recommend it to anyone I know looking far a great deal on a car. More
Amazing first time experience This was my first time leasing a car. Thanks to Jeff this process went a lot more smoothly than expected. He was very friendly and determined to find This was my first time leasing a car. Thanks to Jeff this process went a lot more smoothly than expected. He was very friendly and determined to find me exactly what I wanted. The customer service was excellent. They really care about your satisfaction and are more than willing to help you out with any concerns you may have. I ended up getting an Elantra GT and I couldn't be happier. I would definitely recommend this dealership, especially for first time buyers this is a must go to. More
Good deals and great customer service I recently leased two new cars (Elantra SE and Elantra GT) from Rockland Hyundai and am very satisfied with the experience. Our salesman Jeff was ver I recently leased two new cars (Elantra SE and Elantra GT) from Rockland Hyundai and am very satisfied with the experience. Our salesman Jeff was very patient and helpful and together we came to prices with which we were both happy. The manager Fausto was also good. I was helping my two daughters get their first new cars and my oldest wanted to spend a little more for the GT. Since we were getting two cars Fausto offered us a great deal for the GT. Needless to say I have two happy kids and we'll be sure to come back to Rockland Hyundai, Jeff, and Fausto in a few years when it is time to get a new lease. More