Rockland Hyundai
West Nyack , NY
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943 Reviews of Rockland Hyundai
excelent customer service Sales person Jeff was excellent. Paper work for financing was problematic. It took several hours to get everything in order. Finance person was very p Sales person Jeff was excellent. Paper work for financing was problematic. It took several hours to get everything in order. Finance person was very patient as was I More
Easy transaction with the Tristan and Roger team! Came in and saw the car I wanted. Tristan made this a smooth purchase with limited haggling back and forth to win a customer. Roger was very profess Came in and saw the car I wanted. Tristan made this a smooth purchase with limited haggling back and forth to win a customer. Roger was very professional and helped make this transaction easy and enjoyable. More
One of the Best Dealerships As a new college student, Rockland Hyundai helped me to find the best/safest vehicle. I'd recommend this dealership to anyone out there looking for a As a new college student, Rockland Hyundai helped me to find the best/safest vehicle. I'd recommend this dealership to anyone out there looking for a new car. Also my Dealer, Jeff Price was the best dealer ive had an experience with. He gives you tons of options and his own advice. I love Rockland Hyundai ! More
Great car buying experience! Straight forward pricing and fast delivery. They made it all a very easy and painless experience. Would definitely return to this dealership in the fu Straight forward pricing and fast delivery. They made it all a very easy and painless experience. Would definitely return to this dealership in the future. More
Great car and salesman Great working with AP Duran, but finance dept is dragging in paying off my previous bank loan on the trade in of my car. I was assured this loan would Great working with AP Duran, but finance dept is dragging in paying off my previous bank loan on the trade in of my car. I was assured this loan would be paid off by Aug 1st, this must be paid by then. More
Excellent Sales experience Just wanted to commend by sales person Roger Garcia for his patience and professionalism. He was patient and took the time to explain the entire leasi Just wanted to commend by sales person Roger Garcia for his patience and professionalism. He was patient and took the time to explain the entire leasing process to me. I am a 5 time Hyundai owner but this is my first lease. More
It was great I would def continue coming here to get my cars They are friendly tell you all the options. They also work with what you can afford.......... I would def continue coming here to get my cars They are friendly tell you all the options. They also work with what you can afford.......... More
The salesman was great All I can said is The sales guy was awesome and did a great job to help me understand and further to purchase the vehicle I need! I recommend John Guz All I can said is The sales guy was awesome and did a great job to help me understand and further to purchase the vehicle I need! I recommend John Guzman to every customer More
They Jacked up contract Sale price $1,617.10 + On 7/2/15, Jeff showed us a Hyundai Tucson 2013. I told him I wanted to stay in the $15,000-$17,000 price range. He showed us The Tucson above & told On 7/2/15, Jeff showed us a Hyundai Tucson 2013. I told him I wanted to stay in the $15,000-$17,000 price range. He showed us The Tucson above & told us the price was $17500. I told him that I did not want to put any money down, because I was trading in a Hyundai Azera; which they offered me $6000 trade in allowance & he reiterated that to me. We waited for hours while Mr. Joan Rivas handled the financing in another room. Finally, Jeff walked us to Mr. Joan Rivas office & he presented the contract & other papers to sign. Mr. Rivas told me He needed a check or cash for Vehicle Registration transfer fee; I paid him $200 cash & he gave me a receipt. My husband & I trusted these guys to honor our verbal agreement, so I signed the contract. However, a week later, I looked at the contract, to find out what interest rate the lender had given me & I see that the vehicle price was inflated from $17,500 to 19,117.21 & the agreement we had of no down payment, was not honor either & the contract stated I paid $200.00 down & the Motor vehicle Registration transfer fee So the $199.50 was financed into the loan. So that means, that the $200 cash that Mr. Joan Rivas told me was for Motor Vehicle Registration transfer fees was not; in fact they charged me a $200 down payment. These guys were very deceptive. I was victimized by them. I called the Manager several times, but he's never available; so I emailed him on this review site & am awaiting his call. If this issue is not resolve, I will hire an attorney & that dealership will have to pay court cost, attorney fees, and the deceptive overcharges on the contract. I will also file a complaint with the New York attorney General & Consumer Affairs. There are laws that protect the consumer against Business Deceptive Practices. More
Great experience! I went in with my father to help him find a car(elantra), and Jeff was beyond helpful in the experience! He valued our trade with a great consideratio I went in with my father to help him find a car(elantra), and Jeff was beyond helpful in the experience! He valued our trade with a great consideration towards the purchase on a pre-owned elantra and made what would had been a hassle at other dealerships to be a smooth transaction. We knew what we were set on and within a couple hours, my father had it as a done deal within a hour. Jeff was by far one of the most pleasant dealers and straightforward which we could not appreciate more. More