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Rockland Hyundai

West Nyack , NY

4.2
944 Reviews

55 NY-303

West Nyack , NY

10994

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944 Reviews of Rockland Hyundai

January 24, 2022

Rockland Hyundai is a completely disreputable dealership. They don’t care at all about their customers and deliberately take advantage of the most vulnerable, including my 87-year-old father, who is recoveri More

by lmrosa98
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Victor
Jan 25, 2022 -

Rockland Hyundai responded

Rockland Hyundai is totally reputable. Your father called us and wanted to come in and buy a car. He loved the car and wanted it as he told you over the phone while he was here. There was also another individual here with him. He got a great deal on a vehicle in great demand in very difficult market conditions. He attempted to use a fairly new credit card for the Out-of-Pocket expense and it was declined by his bank. We offered to take him to the bank for the funds so he could take the car home. We’ve spoken to him today and he is very happy. Sorry we didn’t meet your expectations. If you need to discuss further please call in and discuss with a Sales Manager. 845 423 4056.

Jan 25, 2022 -

lmrosa98 responded

You're being very disingenuous, Joseph P. My father is not well and you took advantage of him. He could have gone to another reputable Hyundai dealership and saved thousands of dollars. He came into your showroom with his health aide to shop, not buy. I told your salesman not to make the deal until I arrived on Saturday, but you chose to rip off an 87 year old man. You should be ashamed of yourself.

October 13, 2021

My wife and found this location online, and after contacting them, they got back to us within a few minutes which was awesome. But when we got to the location we met with Javier Cano, by far the frie More

by DominicanDriver
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Cano
October 10, 2021

My wife and I had the wonderful experience of purchasing a 2021 Kona from Rockland Hyundai this past week. The sales representative, Ed Cantave, was cordial, attentive, knowledgeable, respectful and thoroug More

by john.westbrook2verizon.net
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edvard Cantave, Luis Olivier Sr
October 04, 2021

After having terrible experiences trying to test drive a Kona EV at other dealers, we finally found Rockland Hyundai and our salesperson John Simmons. I found the car we wanted on Rockland's website. I th More

by EVJean
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Simmons
September 23, 2021

When we arrived, the Kona we wanted to drive “had a flat tire”, so they tried to get us to test drive another one. We refused and asked to see the car anyway. It was terribly dirty, unlike the on-line deal More

by Maria
Recommend Dealer
No
Employees Worked With
I can not recall
Sep 24, 2021 -

Rockland Hyundai responded

Our apologies for the condition of the vehicle when you arrived. We are unable to identify you or the vehicle in question so Its unclear about the mileage issue. We do have one KONA that is listed as having 63,037 miles.

Sep 25, 2021 -

Maria responded

That’s the one that was listed and you showed us as having 6,303 miles. Please stop contacting me, we are done.

September 10, 2021

Thank You L T for excellent customer service. I met with Luis Tejada and was immediately impressed. The process was quick and easy. LT delivered an exceptional experience. More

by patricia,2016
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Tejada
Sep 27, 2021 -

Rockland Hyundai responded

Thank you Patricia appreciate your comments. Enjoy your new car.

September 08, 2021

Javier Cano is the best car salesman I have worked with. He helped us trade in our 2018 Tucson (lease was about to expire), and took everything into consideration, including the equity in our car, given the More

by andrea.rafael13
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Cano
Sep 27, 2021 -

Rockland Hyundai responded

Appreciate the review Andrea, have fun in your new Tucson.

September 01, 2021

No pressure Dealership.Ed Cantave (Sales) and Jennifer No pressure Dealership. Ed Cantave (Sales) and Jennifer Emmett (Finance) we’re very helpful with my purchase. Can’t thank them enough. Leased a 202 More

by Frankb92
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edvard Cantave, Jennifer Emmett
August 21, 2021

About the dealer Good condition,Not too far from my House And very friendly staff in special Syed this guy is very friendly and professional more people like him More

by pakofierro
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Emmett, Syed Rizvi
Sep 27, 2021 -

Rockland Hyundai responded

Thanks pakofierro for sharing your experience at Rockland Hyundai.

July 31, 2021

I just purchased a Hyundai Elantra this week at this dealership. Syed Rizvi was the salesman that had helped me with my purchase. He is very knowledgeable about the Elantra and provides excellent servic More

by PJS
Price
Recommend Dealer
Yes
Employees Worked With
Scott Corbett, Jennifer Emmett, Syed Rizvi
Aug 03, 2021 -

Rockland Hyundai responded

Thanks PJS for taking the time to write a review for Rockland Hyundai. Enjoy your new Hyundai.

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