Rockland Hyundai
West Nyack , NY
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943 Reviews of Rockland Hyundai
Car buying experience It was appreciated being offered refreshments and dinner paid for due to the amount of time spent there. AP also strived to make sure we were taken ca It was appreciated being offered refreshments and dinner paid for due to the amount of time spent there. AP also strived to make sure we were taken care of and wanted to make sure our vehicle was prepared for delivery in clean condition. More
Good Service I brought my vehicle in for replacement of a defective rear view mirror. I was greeted by Service Advisors Mike Rowan & Albert Moejon who both assured I brought my vehicle in for replacement of a defective rear view mirror. I was greeted by Service Advisors Mike Rowan & Albert Moejon who both assured me that my car would be repaired in a timely manner. Their friendly demeanor and can-do attitude are commendable attributes that resulted in a very satisfying service experience. I will definitely continue to use Rockland Hyundai for all my vehicle service needs. More
Follow up to my Pre-lease review I'm writing this as a follow up review to my original pre-lease review found below. I went to many other dealerships before this one (not Hyundai, bu I'm writing this as a follow up review to my original pre-lease review found below. I went to many other dealerships before this one (not Hyundai, but other brands) looking for a great deal on a new car lease. I only happened to be in New York because all the NJ dealerships were closed on Sunday. I had driven many cars, tried many different styles and negotiated up and down for about a month, and prices just weren't where I needed them to be. As a current student in grad school who's about to student teach and won't be making much money for some time, I knew I needed a low monthly payment and a reliable car. I found both at Rockland Hyundai. From the moment we walked into the dealership, we were encapsulated in an environment of "yes we can." I told them what I was looking for, what I was comfortable paying, and why. They didn't give us the usual "oh well You know, you have to read the fine print on the ads" tag line like almost every other dealership we had gone to did. (To be fair this was the only Hyundai dealership we went to, as my family kept insisting that we check Hyundai out as a brand.) Jeff greeted us, had a "can do" attitude and made sure I loved the Hyundai I was looking at before talking any numbers or sales. He referred us to his manager Tristan, who worked with us every step of the way to allow me to get out of my old lease and into a new Hyundai. They both understood my situation, and always had me feeling that my lease was being catered to my needs. When in the finance office, we were helped by Joan Rivas who was also extremely helpful and professional. I'm now the proud leasee of a brand new Hyundai Sonata, my payments are right where I needed them to be, and it seems this dealership just made a life-customer. COULDN'T BE HAPPIER!! More
Excellent experience let them know what i wanted. they found exactly what i asked. the paperwork was 90% complete upon my arrival and i was out the door with my new car. e let them know what i wanted. they found exactly what i asked. the paperwork was 90% complete upon my arrival and i was out the door with my new car. excellent experience! More
Mikal Smith went above and beyond - extremely helpful ! The staff at Rockland Hyundai were all so helpful - specifically Mikal Smith. A true gentleman who was helpful and explained things thoroughly. Thank The staff at Rockland Hyundai were all so helpful - specifically Mikal Smith. A true gentleman who was helpful and explained things thoroughly. Thank you Mikal. More
Great Customer Service I had the pleasure of working with Sales Consultant Jeff Price regarding the purchase of a new Santa Fe Sport and the trade-in of my 5 year old Santa I had the pleasure of working with Sales Consultant Jeff Price regarding the purchase of a new Santa Fe Sport and the trade-in of my 5 year old Santa Fe. Jeff was knowledgeable, courteous and professional and went the extra mile to give me a very competitive price on the new Sport. I was very pleased with the valuation of my trade-in as well. I actually purchased the General Manager's auto (Tristan George) and appreciate the exemplary customer service exhibited by the entire Rockland Hyundai staff. I will definitely recommend Rockland Hyundai to my family & friends for future car purchases. More
Hyundai Experience Javier Cano is a 5 Star Sales Consultant. He is knowledgeable aiming to please customer demand n needs. A no nonsense cut through the chase approach. Javier Cano is a 5 Star Sales Consultant. He is knowledgeable aiming to please customer demand n needs. A no nonsense cut through the chase approach. I definitely recommend Javier for your Hyundai experience. More
Mikal Smith s a true gentleman and a man of his word. I would be happy to do business with him any time and will recommend him (but only him) to anybody looking s a true gentleman and a man of his word. I would be happy to do business with him any time and will recommend him (but only him) to anybody looking for a car. I am sorry to say I cannot say the same of AP Duran or Joan Rivas. More
Great experience....friendly and professional staff Excellent experience....seamless transaction. I first went on the website and spoke with two internet employees, one of whom was Joe Palatucci, who Excellent experience....seamless transaction. I first went on the website and spoke with two internet employees, one of whom was Joe Palatucci, who provided immediate answers to my questions and forwarded the application forms to get my process started. More
Nice guys but confusing negotiations Because it was a special sale day the wait was extremely long. The payment price changed very often, upward. In spite of this the salesman was a very Because it was a special sale day the wait was extremely long. The payment price changed very often, upward. In spite of this the salesman was a very pleasant man. More