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Rockland Hyundai

West Nyack , NY

4.2
943 Reviews

55 NY-303

West Nyack , NY

10994

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943 Reviews of Rockland Hyundai

June 20, 2016

Don't believe online pricing Went to dealership. Ask about a car online listed for 4599. The first thing I was told is the price is $1,800 extra for dealer fees Plus tax and title More

by loub
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Unknown. Did not even give his name
Jun 28, 2016 -

Rockland Hyundai responded

Thank you for taking the time to tell us about your experience at Rockland Hyundai. It is regrettable that the salesperson did not give you an opportunity to see and drive the car to realize the true value before discussing costs. Also, you are correct commenting that the salesperson did not properly introduce them self. Steps are taken to ensure this does not occur in the future. We hope to have another opportunity to show you the true value of our vehicles should you reconsider.

June 14, 2016

Amazing and Felt important I was turning in my lease and it was an easy process and they work with the numbers I wanted not the dealers numbers which was great. Ed Ramirez seem More

by Marie 701
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mikal Smith, Ed Ramirez
June 09, 2016

Purchase of our second Santa Fe To summarize, we would highly recommend Rockland Hyundai. We live in Brooklyn and had a situation in 2007 which took us to Rockland's service center a More

by John T.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Cabreja
June 08, 2016

Deceptive Came in to buy a new car, in part due to incentives being offered by Hyundai USA. Was told that they had none in stock, then told that there might be More

by Gary from Jersey
Customer Service
Recommend Dealer
No
Employees Worked With
Don't remember the names
Jun 28, 2016 -

Rockland Hyundai responded

Thank you for taking the time to write about your experience at Rockland Hyundai. We truly apologise for the miss-communication. The Vehicle you describe was most likely a loaner. These vehicles often have several hundred miles on them when they are sold. It is Hyundai policy to offer all of the incentives and rebates to the customer. Also, the customer receives the full 10 year 100,000 warranty starting at the time of purchase. Thank you for your comment regarding the "dragging" out of the process. We value your time and are continuing to train the staff to speed up the process.

June 05, 2016

Excellent Customer Service I had a great experience with the whole crew at Rockland Hyundai. They were professional and efficient in helping me get into my new 2013 Hyundai Elan More

by Ewilliams1223
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tristan George, Shamma Dieujuste, Yorcarys Cabrera
June 01, 2016

Amazinf My wife and I went out to get us a new 2016 Hyundai sonata and I tell you it was the smoothest greatest experience I've ever had from purchasing a car More

by J&A2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joan Rivas, Juan Cabreja
May 25, 2016

Above and Beyond! The rockland Hyundai team POINT BLANK helped me figure out exactly how to get to the overall goal of getting the exact car I wanted without going out More

by steve845
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yorcarys Cabrera, Robert Battle
May 21, 2016

Dishonest Leased a new Sonata from them and turned in my old one. They agreed in writing to pay the wear and tear, excess mileage and last month's payment on t More

by Charlie
Customer Service
Recommend Dealer
No
Employees Worked With
Fausto Gonzalez
May 20, 2016

Rockland Hyundai Rock!!!! I wanted to write a blurb regarding my experience in purchasing my 2017 Elantra from you. I searched the internet for the best deal which had the opt More

by ron.george
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Garcia
May 16, 2016

Love our new car Leased a 2016 Genesis. Chris & Mikal were professional, friendly and there was no pressure in the process. We asked so many questions and they were ha More

by Noni
Recommend Dealer
Yes
Employees Worked With
Mikal Smith, Chris Palatucci
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