Rockland Hyundai

Would return My Husband and I were looking for another Tucson as we currently own a 2013. Domonique answered many of my husbands questions over the phone and talke My Husband and I were looking for another Tucson as we currently own a 2013. Domonique answered many of my husbands questions over the phone and talked him into coming into the showroom. Javier assisted us and walked us through our purchase. We finished up with Moe in financing and in less than 24 drove off the lot with my new Tucson. Highly recommend this dealership for fast, effective, professional and friendly service. More

So helpful and assisted me with insurance issues beyond the norm. Spent so much time with us as we made our decision. Appreciate the professionalism. the norm. Spent so much time with us as we made our decision. Appreciate the professionalism. More

Sales I would recommend this place to a friend. They have amazing staff and communication through out your process. Great place to buy a new/used car :) I would recommend this place to a friend. They have amazing staff and communication through out your process. Great place to buy a new/used car :) More

Very attentive to the buyer and OUR Veterans One great car buying experience with these guys. Professional in every sense of the word and attentive to the needs of the buyer. And I must mention One great car buying experience with these guys. Professional in every sense of the word and attentive to the needs of the buyer. And I must mention, that they extended themselves when they found out I was a Veteran. Went above and beyond. Thank you, Manager Scott and Salesman Damian for the great experience. More

Bait and Switch I contacted several Hyundai dealers remotely to compare pricing. Rockland Hyundai was adamant that they would give me the best price to earn my busine I contacted several Hyundai dealers remotely to compare pricing. Rockland Hyundai was adamant that they would give me the best price to earn my business. After they quoted me the lowest price of any of the other dealerships I'd contacted, I agreed to stop in. When I arrived they had me wait over an hour to simply to draw up a sheet that reflected the price that they had already agreed upon. Mind you, we're not talking a contract, just that pink slip of paper that they write up before going through the financing process. During that wait time, I inquired about what they might offer me for my trade-in and they quoted me a price that was nearly 5k less than my car's KBB value. Of course dealers will always offer less; I understand they have to make a profit and there is a tax benefit for the buyer with a trade-in, but that was substantially lower than any other dealership had offered for my car. Red flag. Now when they finished writing up that unofficial document and even pulled the dealer trick of having me initial (as if to make it seem official) they asked me to come in over the weekend to go through the financing. I was upset since I'd driven 35 minutes and spent an hour there just to be shown what I had already been promised over the phone, so I insisted that they run the financing. Now, I'd come in with an approval from a credit union that was likely going to be lower than any dealership financing, but I wanted to compare since financing through Hyundai would give me a rebate. After having me wait for at least another 30 minutes, they had the audacity to come back with an APR of slightly over 7%, though my credit score was around 740 claiming that that was the absolute best they could do. The fact that they would even try to con me or anyone with good credit into an interest rate that high is absurd. The manager then came out to inform me that I could use my credit union financing but I'd lose the rebate on the car bringing up the price that I had been quoted. He said that even with the loss of that rebate, they had beat the other dealership's pricing, so I walked out. He could not offer me that additional rebate since Hyundai's promotion for that extra 500 off required that I finance with them. So the price of the vehicle increasing by 500 was legitimate but on principal, I refused to purchase a car there. They had pulled all of the typical sleazy car dealer moves to try to get as much money out of me as possible and when they couldn't, they anticipated that I'd buy with them anyway. Do not shop here. I have a friend who lives in the area who had warned me that they might try to dupe me and I wish I had listened. The whole experience was a huge waste of my time. More