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Rockland Chrysler Dodge Jeep RAM - Service Center

Nanuet, NY

4.4
2,395 Reviews

2,395 Reviews of Rockland Chrysler Dodge Jeep RAM - Service Center

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September 29, 2024

Dealer made sure I was satisfied and kept open communications Maria called to make sure everything was fine. Thx More

by TERELO49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Capello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2024 -

Rockland Chrysler Dodge Jeep RAM responded

Glad to hear about your experience with Rockland Chrysler Dodge Jeep Ram. Appreciate the feedback!

September 29, 2024

Fast and affective service for my oil change for my leased 2023 jeep grande Cheeroke More

by apetrullo415
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know his namw
Oct 11, 2024 -

Rockland Chrysler Dodge Jeep RAM responded

Rockland Chrysler Dodge Jeep Ram is glad to hear you had a swift and effective oil change. Your feedback means a lot. Have an excellent day.

September 27, 2024

Customer service at Rockland Chrysler Dodge Jeep Ram service department is abysmal. The work environment there seems to be very hostile and toxic. More

by apinney02
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Maria Capello
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Bishop
Oct 11, 2024 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, Thank you for taking the time to share your feedback. We are always looking for ways to improve and I would appreciate the chance to discuss the level of customer care that you have received from our Service Team. Please contact me at your earliest convenience. Best regards, Maria Capello Customer Relations Manager (845) 405-7698

September 27, 2024

I had a Jeep recall and brought in my Jeep September 13th of this year, 2024. Starting with the young man who took my car in, to the Service Advisor Mr. Dupper who took down all my information, to the youn More

by sondee1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Dupper, Miss Eianna, young man working in the front of the garage
Oct 11, 2024 -

Rockland Chrysler Dodge Jeep RAM responded

Thank you for the detailed review of your experience at Rockland Chrysler Dodge Jeep Ram. We're glad to hear our team provided knowledgeable and exceptional customer service during your Jeep recall visit. Wishing you all the best.

September 26, 2024

Highly trained professional staff. Always calls and updates, and follows up afterwards. I highly recommend having work done there. More

by ARI_ROLNICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Capello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tommy Malia
Sep 27, 2024 -

Rockland Chrysler Dodge Jeep RAM responded

It's great to hear that you recommend Rockland Chrysler Dodge Jeep Ram. We appreciate your feedback on our team's professionalism and follow-up process. Thank you for your loyal business.

September 26, 2024

Very accommodating, was a pleasure working with the staff. Didn’t have to wait to long More

by drios113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Sep 27, 2024 -

Rockland Chrysler Dodge Jeep RAM responded

We appreciate your kind words about our team at Rockland Chrysler Dodge Jeep Ram. Glad to hear you had a smooth experience with us.

September 25, 2024

We brought our leased 2022 Jeep Cherokee multiple times to address an issue with vehicle not starting and we are still having problems. This is unacceptable. I will be calling Jeep corporate customer care More

by gilmour6
Recommend Dealer
No
Employees Worked With
Kevin Leahy
3.0
This rating includes all reviews, with more weight given to recent reviews.
September 25, 2024

I have to say that it was a great pleasure dealing with Oliver and Kevin, two of the most professional people I have ever met. They quickly, professionally, and accurately resolved an issue that a differen More

by rosariovizzari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oliver McIntyre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Capello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oliver McIntyre,Kevin Leahy
Sep 27, 2024 -

Rockland Chrysler Dodge Jeep RAM responded

Wonderful to hear that you received such excellent service from our team at Rockland Chrysler Dodge Jeep Ram. We always strive for professionalism and attention to detail. Thank you for sharing your experience.

September 25, 2024

Easy drop off, great service and the car was ready as for the evening pick up. More

by ziccajo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2024 -

Rockland Chrysler Dodge Jeep RAM responded

Glad to hear about your smooth experience with us at Rockland Chrysler Dodge Jeep Ram. Thanks for the review and take care.

September 24, 2024

I made an appointment for my pro master for an oil change with front and rear brakes and rotors with tire rotation of took them over 10 days t complete this there was no communication behind this I also had More

by carlosp27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Maria Capello
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2024 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, Thank you for bringing this to my attention. We always aim for 100% customer satisfaction and I would like the chance to address your feedback regarding the length of your appointment with our Service Team for an oil change, front and rear brake repair, and tire rotation on your RAM ProMaster, as well as the level of communication that you received. Please contact me directly at your earliest convenience. Maria Capello Customer Relations Manager (845) 405-7698

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