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Rockland Chrysler Dodge Jeep RAM - Service Center

Nanuet, NY

4.3
2,492 Reviews

2,492 Reviews of Rockland Chrysler Dodge Jeep RAM - Service Center

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December 23, 2024

Great service will return I appreciated the coupon provided for the oil change thank you More

by shaun23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2024 -

Rockland Chrysler Dodge Jeep RAM responded

Rockland Chrysler Dodge Jeep Ram is pleased with your positive feedback. We’re glad to hear you valued the coupon for your oil change.

December 23, 2024

Great service, very professional and accommodating. Although I believe my tires were overinflated which was causing my ESC light to come on. More

by BMYAGA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Dec 31, 2024 -

Rockland Chrysler Dodge Jeep RAM responded

Thank you for your kind words about our service at Rockland Chrysler Dodge Jeep Ram. If you'd like to discuss the tire issue further, please reach out to us and we'll be happy to help.

December 22, 2024

Not the service department rep's fault but I would have never brought my truck in if I knew the warranty did not cover a steering wheel. I was under the impression the warranty covered bumper to bumper. Al More

by Jack Trois
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brendan
Dec 31, 2024 -

Rockland Chrysler Dodge Jeep RAM responded

Hello Jack, Ensuring customer satisfaction is a top priority for us. I would like the opportunity to discuss your recent experience with our Service Department regarding your visit to address the steering wheel in your vehicle as well as the subsequent cost for a diagnosis. Please contact me at your earliest convenience to talk about this matter. Thank you, Maria Capello Customer Relations Manager (845) 405-7698

December 21, 2024

The service department need better communication other dealers text you or call you the day before to remind you about you appointment and even for a simple oil service other dealership will return your c More

by boogie323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christopher Gunst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samuel Burgos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2024 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, Our top priority here is customer satisfaction. I would like the chance to speak with you about your recent experience with our Service Team regarding the quality of communication that you have encountered about a service reminder. If you would kindly give me a call at a time that works best for you, it would be much appreciated. Thank you, Maria Capello Customer Relations Manager (845) 405-7698

December 21, 2024

Kevin Bishop from the service department took great care of me as always. It’s a pleasure working with the Rockland Dodge family. More

by Carlogiammanco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Bishop
Dec 21, 2024 -

Rockland Chrysler Dodge Jeep RAM responded

We're grateful for your trust in Rockland Chrysler Dodge Jeep Ram. It's wonderful to hear about the positive experiences you have with our team.

December 21, 2024

Customer service was excellent! The staff was very accommodating. I didn’t have to wait long. This is by far the best dealership!! Keep up the great work!! This is why I’m a loyal c More

by tedyranell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2024 -

Rockland Chrysler Dodge Jeep RAM responded

We're pleased to know that Rockland Chrysler Dodge Jeep Ram has met your expectations and earned your loyalty. Thank you for choosing us for all four of your purchases. Our team looks forward to continuing our excellent service.

December 20, 2024

My new car broke down. Major repairs but they gave me a car to use while mine was being repaired More

by wstern10960
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Dec 21, 2024 -

Rockland Chrysler Dodge Jeep RAM responded

We appreciate your patience during the repair at Rockland Chrysler Dodge Jeep Ram. We're relieved that our team could provide you with a loaner car to make this experience more seamless.

December 20, 2024

Overpriced and my vehicle which I leased from there has been issue after issue with no resolve. More

by sdiggsjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Leahy
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2024 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, Your satisfaction means a lot to us and I would appreciate the opportunity to address your feedback about the vehicle you leased with our Sales Team, as well as our pricing. Please reach out to me at a time that works best for you. Sincerely, Maria Capello Customer Relations Manager (845) 405-7698

December 20, 2024

Everyone at Jeep was super professional and kind and did a great job with my Jeep! More

by STRONG.SARAHK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Del Cristo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Capello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2024 -

Rockland Chrysler Dodge Jeep RAM responded

Rockland Chrysler Dodge Jeep Ram appreciates your kind words. We're glad our team provided a professional and pleasant experience with your Jeep.

December 20, 2024

Kevin was awesome! !! I appreciated the kindness and how attentive he was! Also enjoyed some tips on where to go as I was an out of towner taking care of my elderly fath More

by lorisavage826
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2024 -

Rockland Chrysler Dodge Jeep RAM responded

Rockland Chrysler Dodge Jeep Ram values your kind words about our team. We appreciate the opportunity to assist you and your father with his Jeep. Safe travels and take care!

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