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Rockland Chrysler Dodge Jeep RAM - Service Center

Nanuet, NY

4.3
2,611 Reviews

2,611 Reviews of Rockland Chrysler Dodge Jeep RAM - Service Center

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March 30, 2025

Unfortunately I would not recommend this dealership. I was sold a car and it has issues that weren't disclosed in the sale. It hasn't even been a month and they are telling me It's not their fault and More

by jroberts174
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Leahy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, Your feedback is important to us here. I would appreciate the opportunity to speak with you to address your feedback about your recent car-buying experience with our Sales Team regarding the condition of your newly purchased vehicle and the level of customer care that you have encountered. Please give me a call at your earliest convenience. Thank you, Maria Capello Customer Relations Manager (845) 405-7698

March 29, 2025

Overall the service was fine. My issue was that the fix was the "death Wobble" which was fixed several years ago when the recall came out and this time it happened again and serv More

by jdmit1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2025

David was a pleasure to do business with. Very informative just seemed like a regular guy. Good job! More

by chrisalices1017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oliver McIntyre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Capello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Gomes
Mar 30, 2025 -

Rockland Chrysler Dodge Jeep RAM responded

Thank you for sharing your feedback. We're glad to hear about your positive experience with our team at Rockland Chrysler Dodge Jeep Ram.

March 28, 2025

Kevin is very helpful very patient explains things for a calmly and I always tries to help me the best he is very pleasant More

by shkurta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Del Cristo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Capello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2025 -

Rockland Chrysler Dodge Jeep RAM responded

We're grateful to hear about your positive experience with our team. Thank you for sharing your feedback and wishing you well.

March 28, 2025

Kevin was amazing listen to my needs understood and had everything taken care of excellent service will be back A++ More

by littlehorn1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2025 -

Rockland Chrysler Dodge Jeep RAM responded

We're happy to hear you had an excellent experience with our team at Rockland Chrysler Dodge Jeep Ram. Take care until next time.

March 28, 2025

Very good job and professional had me out in 45 minutes Very good dealership and is not pushy More

by jameslongobardi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Del Cristo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Capello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2025 -

Rockland Chrysler Dodge Jeep RAM responded

We're glad to hear you appreciated our efficient service at Rockland Chrysler Dodge Jeep Ram. Wishing you safe travels ahead.

March 27, 2025

Overall service was fine however I would recommend you start to offer loaner cars like mpst other dealers do More

by sardellaj
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2025 -

Rockland Chrysler Dodge Jeep RAM responded

Thank you for your feedback. We value your insights and will take this into consideration.

March 27, 2025

They were able to get my oil change completed while I waited. It didn’t take long. More

by dgregory64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure who my service provider was
Mar 30, 2025 -

Rockland Chrysler Dodge Jeep RAM responded

We appreciate your feedback and are glad to hear you had a quick oil change experience with us at Rockland Chrysler Dodge Jeep Ram. Take care.

March 26, 2025

The dealerships kept in touch regarding The recall fix, In addition to what other parts were covered under warranty regarding another fix More

by joepap66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
4.0
This rating includes all reviews, with more weight given to recent reviews.
David Del Cristo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Capello
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Gomes
Mar 30, 2025 -

Rockland Chrysler Dodge Jeep RAM responded

We appreciate your feedback and are delighted to hear that you were kept informed about the recall fix and warranty details. If there's anything more we can assist with, please do let us know.

March 25, 2025

It was good service the people there were nice………… ………. . …… …….. ………. ………hdbsbssb gshshshsahs hshshssh Beth’s hahaha hahaha gshsh More

by harlan6593521
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Del Cristo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Capello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2025 -

Rockland Chrysler Dodge Jeep RAM responded

We're glad you found our team nice and that the service was good. If there’s anything else we can do for you, feel free to reach out.

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