Rockland Chrysler Dodge Jeep RAM - Service Center

Service Department Your get a friendly greeting when you arrivr and the staff is very knowledgeable. They keep you informed of what is happening with your vehicle. The Your get a friendly greeting when you arrivr and the staff is very knowledgeable. They keep you informed of what is happening with your vehicle. The waiting area is clean. More

Great service and work to take care of the customer I’m purchased my last two Jeeps at Rockland Chrysler Jeep and appreciate their sales and service and recommend and will continue using there services I’m purchased my last two Jeeps at Rockland Chrysler Jeep and appreciate their sales and service and recommend and will continue using there services More

Fast and well done. Went in for an oil change and twenty five minutes later we were loading back up in to the car and on the way back home. So far this place kicks every Went in for an oil change and twenty five minutes later we were loading back up in to the car and on the way back home. So far this place kicks every other dealership’s butt when it comes to speediness; and I’m satisfied with the work, to boot. More

Worst Service Department The loathing that I have for this place knows no bounds. The last time I was here, they overcharged me for an oil change. This is the second time they The loathing that I have for this place knows no bounds. The last time I was here, they overcharged me for an oil change. This is the second time they've overcharged me for work done on my car. Anytime I go in there for work to be done on my car, they MAGICALLY find other things that are so desperately wrong with the car that needs to be fixed IMMEDIATELY. I really feel like because I'm a woman, they think I'm stupid and they can take advantage by telling me things are wrong with the car when clearly everything is fine. So done with this place. More

First Service for my Truck Rob Burke, Service Consultant was excellent, providing me with all the up-to-date servicing for my truck. His professionalism and courteous behavior m Rob Burke, Service Consultant was excellent, providing me with all the up-to-date servicing for my truck. His professionalism and courteous behavior made it a pleasure to wait while all the work was being done. Sincerely, Dr. R. Bouquet More

The service department was very professional ! The service agent was very helpful and knowledgeable of my vehicle and took care of my issues with no problem. Also my sales men was very helpful and The service agent was very helpful and knowledgeable of my vehicle and took care of my issues with no problem. Also my sales men was very helpful and knowledgeable of my vehicle and helped me with my issues and also took care of my wife's vehicle as well both employee we're very personable . More

WORSE SERVICE DEPARTMENT! STAY AWAY! Nightmare experience with this service department. From their rude and horrible service advisors Who do not care at all about your vehicle , to t Nightmare experience with this service department. From their rude and horrible service advisors Who do not care at all about your vehicle , to their inexperience techs also known as "part changers" because that's what they are.. they are not mechanics and have no idea how to fix cars! The service managers Sid & Gary are full of lies! This Service department should be shut down! Stay Away! More

Dodge Charger repair Rob Berke in the service department went over and above when it came to accommodating us. He kept us informed and really went out of his way to get th Rob Berke in the service department went over and above when it came to accommodating us. He kept us informed and really went out of his way to get the car repaired and back to us in a timely fashion. We would recommend him highly if you need your vehicle serviced. More

Doing the right thing! I had to bring my jeep in for service. When I pick up, I noticed that my head phones were missing for my t.v.s Gary assured me they would get to the b I had to bring my jeep in for service. When I pick up, I noticed that my head phones were missing for my t.v.s Gary assured me they would get to the bottom of things. Unfortunately they couldn't find who had taken them. Gary stepped in and did the right thing, and replaced them. Sometimes it's not about money, it's about doing the right thing for your customers. I'm not saying the are given thing out for free, but the resolved the problem. I give them a thumbs up, not to many dealers go out of their way to please their customers like they did, Thank you Gary for making things right. I would defiantly put my trust in this dealer ship, they don't play games! Will keep comi g back! More

Fraud and flawed repairs - lawsuit will be filed 1. I brought my vehicle, a 2009 Town & Country, for front axle seals. The new seals you installed are leaking. 2. I came in for an oil change and we 1. I brought my vehicle, a 2009 Town & Country, for front axle seals. The new seals you installed are leaking. 2. I came in for an oil change and we agreed that you will fix the front axle seals and a full day was scheduled. 3. I came in on the scheduled day for you to fix the front axle seals– you told me the leak was an oil plug (the one you worked on) 4. Then you sold me the idea that I needed front struts. (I do not believe you after you avoided the front axle seals) 5. I was charged for a new oil plug and a wheel alignment. 6. The steering wheel was off-alignment 7. I brought the car back – you allegedly fixed the issue. 8. NOW the steering wheel is still off-alignment – and - 9. The new seals you installed are still leaking. 10. The vehicle never stopped leaking fluids! 11. This all happened in the past 3 months!!! 12. I faxed and sent certified letters - no response More