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Rockland Chrysler Dodge Jeep RAM - Service Center
Nanuet, NY
2,395 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,395 Reviews of Rockland Chrysler Dodge Jeep RAM - Service Center
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January 19, 2012
I live in the Albany, NY area and was without the use of windshield wiper fluid for for (4) months as my local dealership told me they could not get me the needed part due to a high demand...(total integrat windshield wiper fluid for for (4) months as my local dealership told me they could not get me the needed part due to a high demand...(total integrated power module). I was put off in November, December and January as I was told "sorry, nobody has the part you need". Not only is my inspection up this month, but I also had no wipers during the past two winter storms. Rockland was reccomended to me by a co-worker so I called to see if they had the part. They did not, but were able to get the part in and fit me into their busy schedule. The entire process that was taking me (4) months in Albany, took less than (4) days due to the service at Rockland. I would seriously dirve the 2.5 hours if I ever decide to get another jeep in lieu of shopping locally. Not only did they do the job that could not get done in Albany, but they also made me feel like an inportant cutomer. More
by skipp06
Employees Worked With
Andre, Vincent, Vincent Odoardi
October 06, 2010
I have a 2006 Jeep Liberty. I went to this dealer because of my son Michael. I have found them to be extremely friendly and always helpful. I also feel that they only do what is required while givi because of my son Michael. I have found them to be extremely friendly and always helpful. I also feel that they only do what is required while giving a complete checkup. I always feel I got a fair price and was never overcharged. In this day of trying to find "honest" mechanics, dealing with Andres is a pleasure. Because of my satisfaction, I bought out my lease through Rockland. I will not let anyone else deal with my car. I will always go back to Rockland. More
by donna caivano
Employees Worked With
Andres
October 06, 2010
Service is outstanding and I always feel as though the work was needed and performed well. I don't own a Jeep (Honda) and I don't live in Rockland (Bronx) but this is where I come to service my vehicle. work was needed and performed well. I don't own a Jeep (Honda) and I don't live in Rockland (Bronx) but this is where I come to service my vehicle. Andres is honest and reliable - both very important to me. More
by kcaivano
Employees Worked With
Andres Carrillo
October 06, 2010
I have a 06 grand Cherokee. We moved to Rockland 2 years ago. I went to the dealer for a routine “tune up” as I hadn’t had one for some time. I knew I needed to get done what ever needed to be done so I was ago. I went to the dealer for a routine “tune up” as I hadn’t had one for some time. I knew I needed to get done what ever needed to be done so I was expecting a big hit. To my surprise, I was told I only need an oil change and some filters and the whole bill was under $100.00. Knowing that I was expecting to spend a lot (which I told the service man) and to have him be “honest” was amazing. I was sold. Since that day, I feel I have become friends with Andres, as he has taken are of me in a variety of situations. And to show my gratitude I have brought My mothers car, (06 Liberty), my sister-in-laws car (02 CRV), my nephews (07 scion tc), and my mother-in-laws car (01 Eleantra). Because of the excellent service I have received it has lead to other things within the dealer ship. Both my mother and I bought out our leases through Rockland and I purchased my extended warranty via the service dept. I tell anyone that will listen about this dealer. They are professional, clean, they do quality work and most importantly they are honest. I have recently purchased a 95 Acura which needs a lot of work, and I will not let anyone do it but these guys. I can’t say enough good things. I once had my car towed from long beach long island and paid over $400.00 for the tow just because I wouldn’t want anyone else touching my car. I highly recommend this dealer, as there service department is by far the best I have ever been to. Go in and see Andres and tell him Mike sent you. Either way, he will take great care of you! More
by mikensherri21
Employees Worked With
Andres, Mike
February 04, 2010
Had my Jeep Grand Cherokee serviced per safety recall J14. The seat heater modification was completed at no cost to me. Invoice number CHCS40710. I checked the work completed and discovered that the J14. The seat heater modification was completed at no cost to me. Invoice number CHCS40710. I checked the work completed and discovered that the seat heater switches Hi/Low did not light. I brought this to the service advisors attention and he gave me a estimate to repair for $204. To my recollection the switch indication worked prior to the service modification. The service invoice CHCS40710 makes no reference that the seat heater switch indicators did not work prior to service. The service advisor M. Celentano did not offer to make the repair. The switches are directly related to the recall repair. More
by Werner
Employees Worked With
Michael Celentano
