Rockland Chrysler Dodge Jeep RAM - Service Center

Service department needs some IMPROVEMENT I took my jeep in for overheating in the morning, after waiting all day for a call, I called and they told me the truck would have to stay overnight. I took my jeep in for overheating in the morning, after waiting all day for a call, I called and they told me the truck would have to stay overnight. They never offered me a loaner car(which was covered under warranty) and I was without a vehicle for 2 days. I commute everyday and had to pay for a ride because they didn’t give me s loaner car. Once they figured out the problem they tried to tell me that I put something in the radiator and that I had to pay a couple hundred for a flush. The advisor is unprofessional, never knows an exact answer, and keeps you waiting all day for his call. I ended up having to purchase a new radiator on my own and getting it replace myself More

Very good Very friendly service the very fast so I could get back get back on the road And they kept me up to speed on what was going on Very friendly service the very fast so I could get back get back on the road And they kept me up to speed on what was going on More

Service Department Your get a friendly greeting when you arrivr and the staff is very knowledgeable. They keep you informed of what is happening with your vehicle. The Your get a friendly greeting when you arrivr and the staff is very knowledgeable. They keep you informed of what is happening with your vehicle. The waiting area is clean. More

Great service and work to take care of the customer I’m purchased my last two Jeeps at Rockland Chrysler Jeep and appreciate their sales and service and recommend and will continue using there services I’m purchased my last two Jeeps at Rockland Chrysler Jeep and appreciate their sales and service and recommend and will continue using there services More

Fast and well done. Went in for an oil change and twenty five minutes later we were loading back up in to the car and on the way back home. So far this place kicks every Went in for an oil change and twenty five minutes later we were loading back up in to the car and on the way back home. So far this place kicks every other dealership’s butt when it comes to speediness; and I’m satisfied with the work, to boot. More

Worst Service Department The loathing that I have for this place knows no bounds. The last time I was here, they overcharged me for an oil change. This is the second time they The loathing that I have for this place knows no bounds. The last time I was here, they overcharged me for an oil change. This is the second time they've overcharged me for work done on my car. Anytime I go in there for work to be done on my car, they MAGICALLY find other things that are so desperately wrong with the car that needs to be fixed IMMEDIATELY. I really feel like because I'm a woman, they think I'm stupid and they can take advantage by telling me things are wrong with the car when clearly everything is fine. So done with this place. More

First Service for my Truck Rob Burke, Service Consultant was excellent, providing me with all the up-to-date servicing for my truck. His professionalism and courteous behavior m Rob Burke, Service Consultant was excellent, providing me with all the up-to-date servicing for my truck. His professionalism and courteous behavior made it a pleasure to wait while all the work was being done. Sincerely, Dr. R. Bouquet More

The service department was very professional ! The service agent was very helpful and knowledgeable of my vehicle and took care of my issues with no problem. Also my sales men was very helpful and The service agent was very helpful and knowledgeable of my vehicle and took care of my issues with no problem. Also my sales men was very helpful and knowledgeable of my vehicle and helped me with my issues and also took care of my wife's vehicle as well both employee we're very personable . More

WORSE SERVICE DEPARTMENT! STAY AWAY! Nightmare experience with this service department. From their rude and horrible service advisors Who do not care at all about your vehicle , to t Nightmare experience with this service department. From their rude and horrible service advisors Who do not care at all about your vehicle , to their inexperience techs also known as "part changers" because that's what they are.. they are not mechanics and have no idea how to fix cars! The service managers Sid & Gary are full of lies! This Service department should be shut down! Stay Away! More