Rockland Chrysler Dodge Jeep RAM - Service Center

2016 Jeep Wrangler Excellent service and the staff is very professional! They were able to get the parts on the next day. I would recommend Rockland CJD to anyone. Excellent service and the staff is very professional! They were able to get the parts on the next day. I would recommend Rockland CJD to anyone. More

Water leaking in roof of car This is the 7th car we have bought or leased from Rock CJ. We started to notice water coming in through the roof when it rained. We set up an appt and This is the 7th car we have bought or leased from Rock CJ. We started to notice water coming in through the roof when it rained. We set up an appt and they kept the car for about 5 days (ovr weekend). They gave us a very nice jeep wrangler courtesy car. They performed water tests on the sunroof and confirmed it was not draining properly. They changed the seal and fixed the leak. So far... so good. This was a headache but they helped fix the issue with minimal inconvenience. all was covered under warranty. Would definitely recommend this dealership! More

Great My truck went in for stalling issues that was resolved with a couple of hours. I recieved a phone call to pick up which I did during early morning My truck went in for stalling issues that was resolved with a couple of hours. I recieved a phone call to pick up which I did during early morning hours with no more issues Thank you More

I’m very pleased with the friendly greating; speed with whi. Excellent service.. in and out as advised. Car came back clean and the work was done correctly. And the price was right. I’m very very pleased with th Excellent service.. in and out as advised. Car came back clean and the work was done correctly. And the price was right. I’m very very pleased with the dealership. More

Greatest Service Out There. I cannot stand when car people treat you like the little woman ... you don't need to worry about that here! Friendly, helpful, and fast service is why I cannot stand when car people treat you like the little woman ... you don't need to worry about that here! Friendly, helpful, and fast service is why I come here every time! More

Best Experience EVER!!! Honest, trustworthy and lead with integrity! They treat you like friends and family! Did everything they could to ensure my experience was positive. t Honest, trustworthy and lead with integrity! They treat you like friends and family! Did everything they could to ensure my experience was positive. the 25 min drive is totally worth it! :) More

Best Dealer i have delt with I have several dealers near my home but I rather travel the distance and use rockland Chrysler, im very satisfied with all the service this dealershi I have several dealers near my home but I rather travel the distance and use rockland Chrysler, im very satisfied with all the service this dealerships has done to my vehicle More

Maintenance visit Fine. On time. No issues. Friendly and knowledgeable staff. Kept me updated throughout the process. Waiting area is comfortable. Not much more I can s Fine. On time. No issues. Friendly and knowledgeable staff. Kept me updated throughout the process. Waiting area is comfortable. Not much more I can say. More

Took care care of us I was traveling to visit family. We had car trouble and ended up at Rockland Chrysler. Couldn't have been more happy. Everyone was kind, service was I was traveling to visit family. We had car trouble and ended up at Rockland Chrysler. Couldn't have been more happy. Everyone was kind, service was quick and pricing reasonable. Warren and Gary took great care of us and our vehicle. Would highly recommend. More

Good sales but horrible service department Have 2016 Jeep Grand Cherokee which had a water leak inside the car from blocked sunroof drain( manufacture defect ) . The water also got inside clim Have 2016 Jeep Grand Cherokee which had a water leak inside the car from blocked sunroof drain( manufacture defect ) . The water also got inside climate control vents. Have to take vechicle in twice since they could not fix the problem the first time. During second visit asked service manager Gary Feinberg to replace cabin air filter since it was probably damaged from the leak to which he replied that the filter is fine and does not to be changed at this mileage. Now one year later the foul smell from climate control vents is back so took car in for service again the the third time for the same problem. Now they deodorize climate control system again and replace cabin filter but make you pay for it since the mileage is 20000 now and it's routine maintenance item but should have been replaced the first time around.Trying to resolve this problem with their service manager Gary Feinberg lead nowhere as he is trying to blame you the customer for causing the leak by blocking the draining system with debris. I have owned the cars with sunroofs from different manufactures for years and never had this problem before, as this is clearly a manufacture defect and service department in the face of their manager is trying to cover for it. This is shows how dishonest the service department and instead of fixing the problem the right way the first time they trying to blame the customer. The worst customer service experience at this dealership since Gary Feinberg became service manager. Also owned 2014 Jeep Grand Cherokee before and had very good service experience. Not a customer oriented service department at all which is very disappointing since dealership is convenietly located.Would think twice about going for service to this dealership again and even getting the car from them again More