Rockland Chrysler Dodge Jeep RAM - Service Center

Excellent Service Tom was very helpful! Outstanding customer service. His rating is 10. He was very knowledgeable, friendly, and experienced with teaching about the dif Tom was very helpful! Outstanding customer service. His rating is 10. He was very knowledgeable, friendly, and experienced with teaching about the different parts and quality of use. More

Excellent place Excellent hospitality, positive vibe and the people take care of you there ,great customer service . Thomas J Biggie made sure everything was took ca Excellent hospitality, positive vibe and the people take care of you there ,great customer service . Thomas J Biggie made sure everything was took care of . Makes customers feel like home there . Excellent guy More

Replace a tire They were great. Did it in under an hour through the warranty company and didn’t charge me a penny. It’s worth the drive from Ramsey NJ. The ramsey They were great. Did it in under an hour through the warranty company and didn’t charge me a penny. It’s worth the drive from Ramsey NJ. The ramsey guys are horrible. The Rock is where it’s at! More

Very positive experience CJ Kruger, our service advisor, was extremely helpful when we brought the car in and also very diligent and proactive in follow ups. I was very please CJ Kruger, our service advisor, was extremely helpful when we brought the car in and also very diligent and proactive in follow ups. I was very pleased with the overall experience More

Best yet I had some serious problems with my '99 Dodge Caravan from a recent accident. Lots of damage to the front end brakes and suspension on the right side I had some serious problems with my '99 Dodge Caravan from a recent accident. Lots of damage to the front end brakes and suspension on the right side of my vehicle. Had parts replaced at another garage and not done well. Brakes started to lock on me. The service manager, Tom Biggie, who took charge of my vehicle showed me what was going on with the front brakes and just what I needed to solve the problems. Tom was friendly and knowledgeable and reassuring that the repair was necessary and would ensure my safety in the future. He is a credit to Chrysler's service department and it was a pleasure working with him. More

Having my Jeep inspected and repaired I dealt with CJ Kruger in the service department He was so nice and friendly It was my first time there and he made my experience perfect , He’s t I dealt with CJ Kruger in the service department He was so nice and friendly It was my first time there and he made my experience perfect , He’s the best person I ever dealt with !! More

Excellent service! Took my car in for service. Service was fast and courteous service. Everyone was very helpful. They keep you updated on what’s going on and what to ex Took my car in for service. Service was fast and courteous service. Everyone was very helpful. They keep you updated on what’s going on and what to expect. Very pleased. Thank you! More

Best dealership this far! Best prices on lease. And the service has always been on time and if takes longer than a few hrs they take care of me with a loaner Best prices on lease. And the service has always been on time and if takes longer than a few hrs they take care of me with a loaner More

Friendly and efficient I would recommend this dealership because they were a pleasure to deal with from making the appointment, dropping off and picking up. Friendly but kn I would recommend this dealership because they were a pleasure to deal with from making the appointment, dropping off and picking up. Friendly but knowledgeable. I even got my car back ahead of the estimate. More

Disrespectful Went in for express lube (as advertised) as I always have over the last 4 + years. Waited in line from 7-7:30 and was told to go away that they were o Went in for express lube (as advertised) as I always have over the last 4 + years. Waited in line from 7-7:30 and was told to go away that they were overbooked. Express lube is pull in at any time and it will get done. They didn't say it would be an hour or two, nothing. New Service Mgr. (again) new service writers (also again) make it impossible to create any kind of loyalty or relationship. Rockland CJD, I've purchased and serviced my RAM with your franchise for almost 5 years. I've tried very hard, but your staff makes it nearly unbearable. From misdiagnosed conditions to Chinese aftermarket filters. Today, you truly treated me like never before. More