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Rockland Chrysler Dodge Jeep RAM - Service Center
Nanuet, NY
2,397 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,397 Reviews of Rockland Chrysler Dodge Jeep RAM - Service Center
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January 15, 2022
Horrible experience the service manager got in my face and screamed at me and my car isn’t fixed still and screamed at me and my car isn’t fixed still More
by tuck816
Verified Customer
January 15, 2022
Very unreliable service, little to no communication. Unfortunately this was a terrible experience to start off the new year. Our Cherokee had an appointment for HVAC service on the mor communication. Unfortunately this was a terrible experience to start off the new year. Our Cherokee had an appointment for HVAC service on the morning of Jan 3. We dropped the car off at abut 7:30 in the morning, After not hearing from the service center for the rest of the day - We tried calling to get a status update later in the afternoon. It took over an hour to get someone on the phone. At this point they hadn't even looked at the car. Over the next 10 days, we struggled to get someone to answer the phone or even call us back. After we were told numerous times that the part was going to show up by a certain date, it never showed up and the arrival date continued changing. We picked up the car 10 days later without any work being done on the car after continually not being able to get anyone to answer the phone. More
by skulns24
Employees Worked With
January 15, 2022
Absolutely amazing professional and courtesy. Willing to goo the extra mile to make sure everything is perfect goo the extra mile to make sure everything is perfect More
by Rickyf
Employees Worked With
January 14, 2022
Good customer service, yet overwhelming w staff shortage. And, need follow up appt to finish work requested shortage. And, need follow up appt to finish work requested More
by andyk
Employees Worked With
January 14, 2022
Dealer had car worked on and back to me in a timely manner. Very professional manner. Very professional More
by lexleuthner89
Employees Worked With
January 14, 2022
The whole experience was great! Allan was very friendly, professional, and informative. It was my first time coming in for an oil change and from start to finish the whole process was very easy! professional, and informative. It was my first time coming in for an oil change and from start to finish the whole process was very easy! More
by tk2371
Employees Worked With
Allan St. Germain
January 14, 2022
Excellent reliable service as always!Offered options and Excellent reliable service as always! Offered options and got the solutions for my wipers. Thank you Excellent reliable service as always! Offered options and got the solutions for my wipers. Thank you More
by VOYIN
Employees Worked With
Anthony Duke
January 13, 2022
I have never experienced such a lack of communication or truth. The staff is rude and lies about everything. If I could give a lower score I would. I have never dealt with a dealership with this much incomp truth. The staff is rude and lies about everything. If I could give a lower score I would. I have never dealt with a dealership with this much incompetence. More
by captjack2414
January 12, 2022
Horrible experience could not imagine being treated worse by any business. Will never say a nice word about them by any business. Will never say a nice word about them More
by homesteadfence
