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Rockland Chrysler Dodge Jeep RAM - Service Center

Nanuet, NY

4.4
2,396 Reviews

2,396 Reviews of Rockland Chrysler Dodge Jeep RAM - Service Center

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July 08, 2024

Work done included oil change, recall and inspection. Work was done within the expected time period More

by raybricker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2024 -

Rockland Chrysler Dodge Jeep RAM responded

Thank you for your feedback about the oil change, recall handling, and inspection process at Rockland Chrysler Dodge Jeep Ram. We appreciate you recognizing our timely service.

July 07, 2024

Great great very thourough service. Also very quick turnaround. Very very pleased with our experience. More

by nymicnip
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Del Cristo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Capello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2024 -

Rockland Chrysler Dodge Jeep RAM responded

Thank you for sharing your experience regarding the service and quick turnaround at Rockland Chrysler Dodge Jeep Ram. We're pleased to hear that your visit met your expectations.

July 07, 2024

They were attentive and addressed any concerns I had. Very pleased with their service. Thank you! More

by pepinoea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Del Cristo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Capello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2024 -

Rockland Chrysler Dodge Jeep RAM responded

Thank you for your feedback on Rockland Chrysler Dodge Jeep Ram's attentive customer service. We are glad to hear that your concerns were effectively addressed.

July 07, 2024

I was pleased that when I called for service, I was told to bring my truck in the next day. The online system had no availability until August. My representative reviewed my service history regarding my mil More

by Hellobc22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2024 -

Rockland Chrysler Dodge Jeep RAM responded

Thank you for sharing your experience with the service team at Rockland Chrysler Dodge Jeep Ram. We appreciate hearing about how our staff assisted you in managing the repairs and discussions around your truck's needs efficiently. Your feedback is invaluable to us, and we look forward to maintaining your vehicle.

July 05, 2024

It took over a week for them to look at the car. We were promised that the vehicle would be fixed a certain day. It took a week longer than we were told. If I would have known I would have taken it More

by shlomoholtzberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Del Cristo
3.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Capello
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2024 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, Your feedback is very important to us. I would like to speak with you about your recent experience with our Service Team and the time taken for services. Please reach out to me at your earliest convenience so we may discuss this further. I look forward to speaking with you. Maria Capello Customer Relations Manager (845) 405-7698

July 05, 2024

Kevin was very knowledgeable and was happy to help person. He made sure my car was thoroughly checked and resolved the issues. He is an asset! More

by Ash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Del Cristo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Capello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2024 -

Rockland Chrysler Dodge Jeep RAM responded

Thank you for your positive feedback on our team's service, especially in resolving your car issues. At Rockland Chrysler Dodge Jeep Ram, we appreciate hearing about our staff's commitment to quality and informational assistance. We value your business and look forward to serving you again in the future.

July 05, 2024

Kevin was very helpful and efficient. Gave accurate information about when the car was going to be ready. Thank you for your help. More

by Dylan F
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2024 -

Rockland Chrysler Dodge Jeep RAM responded

Thank you for sharing your experience at Rockland Chrysler Dodge Jeep Ram. It’s great to hear that our team provided efficient and helpful service. We appreciate your feedback.

July 04, 2024

Everyone was extremely nice and accommodating. I had some time constraints and everyone helped me meet my needs. More

by vacev757
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Capello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Bishop
Jul 08, 2024 -

Rockland Chrysler Dodge Jeep RAM responded

Thank you for the positive review. It’s great to hear that our team at Rockland Chrysler Dodge Jeep Ram was able to assist efficiently with your time constraints. We appreciate your business and value having you as a customer.

July 04, 2024

Sometimes the wait can be way too long, but all & all very accommodating & people are nice More

by DINASTACY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Gunst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wesley Mancias
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2024 -

Rockland Chrysler Dodge Jeep RAM responded

Thank you for your feedback on Rockland Chrysler Dodge Jeep Ram. Please feel free to reach out to our team if you would like to discuss anything further. We appreciate you noting the accommodating nature of our staff.

July 04, 2024

Very welcoming and do a great job on cars and communicating with with the costumers More

by Brianna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Jul 08, 2024 -

Rockland Chrysler Dodge Jeep RAM responded

Thank you for sharing your positive experience with Rockland Chrysler Dodge Jeep Ram. We appreciate your feedback on our car maintenance and customer communication.

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