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Rockland Chrysler Dodge Jeep RAM - Service Center
Nanuet, NY
2,470 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,470 Reviews of Rockland Chrysler Dodge Jeep RAM - Service Center
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January 13, 2025
My Jeep had an emergency issue and I was fortunate to have been able to limp into the dealer without an appointment. Unfortunately, it happened right before the Christmas holiday. Dropped vehicle off Dec have been able to limp into the dealer without an appointment. Unfortunately, it happened right before the Christmas holiday. Dropped vehicle off December 23. Left my Jeep with them (as it was undrivable), but they were unable to schedule my service until January 6th. Received vehicle back January 9th. Repairs successful but expensive. Understandable that I had no prior appointment and it was the holiday season, but between December 23 and January 3rd, I called 5 times and left messages and no one returned my calls. I also found a ding with chip on passenger door that was not there before. Service team was pleasant, courteous, and knowledgeable and Jeep received clean. Hopefully repair issue remains resolved. More
by tonim68
Employees Worked With
Brendan
January 13, 2025
I am very Satisfied with Rockland Chrysler Dodge Jeep Ram. They consider each customers situation and try to satisfy us as best as they can. Ram. They consider each customers situation and try to satisfy us as best as they can. More
by Wingarci
Verified CustomerEmployees Worked With
January 11, 2025
Initially my experience wasn't to my satisfaction. But Maria and the service department made up my dissatisfaction. I will use their service dept in the future. But Maria and the service department made up my dissatisfaction. I will use their service dept in the future. More
by tmc2691
January 11, 2025
Highly recommended. Everyone made the process smooth and convenient. Kevin and his team were all very easy to work with. Everyone made the process smooth and convenient. Kevin and his team were all very easy to work with. More
by THEABBATEFAMILY
January 09, 2025
My 2022 Challenger picked up another nail on the road somewhere resulting in a slow leak. Fortunately, for this kind of tire repair, I don't need an appointment. As in the past, the service departmen somewhere resulting in a slow leak. Fortunately, for this kind of tire repair, I don't need an appointment. As in the past, the service department quickly repaired the tire and got me back on the road. What I like about the Rockland CDJR service department is that they are very knowledgeable and friendly. They remember me from my other visits to them and make a point to say hello, even if I am not working directly with them. Thank you Rockland CDJR service department for taking good care of my road beast. Special hello to Maria! More
by RoadMuscle
January 08, 2025
kevin and maria stayed in touch with me throughout the entire process. They ate very professional. entire process. They ate very professional. More
by ssyjrk
January 08, 2025
Kevin is the best advisor! I only go back to this dealership because of him. I only go back to this dealership because of him. More
by helenyan16
Employees Worked With
January 04, 2025
My Grandson brought my Compass in for routine service for me. Great experience, completed in a timely manner. me. Great experience, completed in a timely manner. More
by nanapugs
January 04, 2025
Had a recurring issue with my truck and this was my second visit within a month. Scheduled appointment wasn’t for couple weeks out but a service staff was able to squeeze me in next day! second visit within a month. Scheduled appointment wasn’t for couple weeks out but a service staff was able to squeeze me in next day! More
by marvique
Employees Worked With
January 04, 2025
They were very courteous and helpful. Also very fast didn’t have to wait long. Also very fast didn’t have to wait long. More
by screwball829
Employees Worked With
