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Rockland Chrysler Dodge Jeep RAM - Service Center

Nanuet, NY

4.3
2,607 Reviews
Call Service Center (845) 627-3700

2,607 Reviews of Rockland Chrysler Dodge Jeep RAM - Service Center

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December 03, 2022

Don’t have a good service. Broke my heater and they fixed it but payed a lot of money and it takes days to be done. Then now my auto light is not working and have to pay for it More

by lizzybeth75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
A. Duke
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Dec 04, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, Thank you so much for sharing your recent experience with our Service Staff at Rockland Chrysler Dodge Jeep Ram. We want every customer to have a positive experience and would appreciate the opportunity to address your feedback regarding your vehicle's heater and auto light. Please contact me at your earliest convenience so that we can discuss your visit. I look forward to hearing from you soon. Sincerely, Robert Karadzas Service Director RKaradzas@rocklandcdjr.com 845-627-3700, ext.354

December 03, 2022

Allen took the time to communicate what the issue was on the monitor. He was very patient and helpful. Great service. More

by GIGGIG1021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen St. Germain
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Dec 03, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

We're so glad to receive your 5-star review about our Service Team. Our Service Department at Rockland Chrysler Dodge Jeep Ram is available should you require any extra help in the future. Safe driving!

December 03, 2022

Poor communication It took them 2 days before looking at my vehicle and only because of me speaking to a manager They had my vehicle for 4 days, and wouldn’t give me a loaner bc I was ‘out of warranty.’ More

by taker6935
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Del Cristo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John
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Dec 04, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, Please know that we here at Rockland Chrysler Dodge Jeep Ram take your feedback seriously and I would appreciate the opportunity to connect with you and discuss your recent experience with our Service Team. Please email or give me a call at your earliest convenience so we can discuss this in greater detail. Thank you, Robert Karadzas Service Director RKaradzas@rocklandcdjr.com 845-627-3700, ext.354

Dec 04, 2022 -

taker6935 responded

Feel free to reach out to me. Rmpiskun@gmail.com 510-387-2640 Please note I will be flying on Monday and will be limited to my phone

December 03, 2022

Service was great everyone was very friendly smooth process, will definitely be servicing my car at this location from now on More

by ginagirl03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 05, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

Greetings, each and every day the staff of Rockland Chrysler Dodge Jeep Ram strives to be excellent. Stellar ratings like yours are always our goal.

December 03, 2022

Great job. They were able to get me and in and out quickly when I needed a new run light. More

by mariellenholahan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Count
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 04, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

Thank you for choosing the team here at Rockland Chrysler Dodge Jeep Ram. We know how important your time is, so we are excited to know that our Service Department was able to get you back out on the road in a timely manner during your visit for a new run light.

December 03, 2022

Great service at a clean professional safe shop. The recall issue was resolved in a timely manner. More

by jlopez9111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Del Cristo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devin Roberts, Anthony Morrone, Wayne Schneider
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Dec 05, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

Thank you for leaving us a great review about your experience. We always want to hear about our team doing a great job in assisting our customers in a timely fashion. We appreciate you choosing Rockland Chrysler Dodge Jeep Ram for your automotive needs.

December 02, 2022

Allan was communicative, breaking everything down and patiently answering questions. Appreciate he took the time as the Department was short staffed to making sure I had a successful service appointment More

by JDELMENDORF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan St. Germain
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Dec 02, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

Hello! Thank you so much for your positive review and visit to Rockland Chrysler Dodge Jeep Ram. It's wonderful to know that we could make your experience with our team something to remember. We are glad to hear that your questions were answered and took the time to assist.

December 02, 2022

Dealing with Ada is a pleasure. She is a consummate pro and takes away all anxiety of having to buy a car. More

by DAJUCA17
Recommend Dealer
Yes
Employees Worked With
Ada Cruz
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Dec 02, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

We are grateful to learn from your perfect review that we have earned your trust as a loyal customer at Rockland Chrysler Dodge Jeep Ram! It is a pleasure for us to know that our Sales Department provided you with excellent care during your visit. If we can further assist with anything, please let us know. Have a fantastic day!

December 02, 2022

I Just went for an oil change this time but it was quick and painless More

by MIKEPINSET
Recommend Dealer
Yes
Employees Worked With
Allan
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Dec 02, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

In order to deliver the best experience possible, we try to set high expectations for ourselves here at Rockland Chrysler Dodge Jeep Ram. We're so glad to receive your positive review. Our Service Department is available should you require any extra help in the future. Thank you for choosing us to do your oil change! Have a fantastic day!

December 02, 2022

quick service oil change and snow tires, in and out, very painless this time thx john was great More

by mike911ny
Recommend Dealer
Yes
Employees Worked With
john
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Dec 03, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

We are so pleased to hear about your quick service while getting in oil change and your snow tires put on. We want to thank you for your five star rating and look forward to servicing you in the future here at Rockland Chrysler Dodge Jeep Ram.

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