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Rockland Chrysler Dodge Jeep RAM - Service Center

Nanuet, NY

4.3
2,607 Reviews
Call Service Center (845) 627-3700

2,607 Reviews of Rockland Chrysler Dodge Jeep RAM - Service Center

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December 08, 2022

John was very helpful. Service was smooth and easy. Car is running great. Will be back. More

by dpmimnaugh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
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Dec 09, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

Thanks for the 5-star review! Our team is very grateful that you had a smooth and easy experience here at Rockland Chrysler Dodge Jeep Ram. Shall you ever need assistance in the future please come back and see us. Have an awesome day.

December 08, 2022

Amazing service, that was fallowed up and kept in the loop at ever point of the problem till it was fixed. More

by brent39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Del Cristo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 12, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

Hello. We are excited to read that our Service Team provided a pleasant customer experience. We know the importance of keeping you informed during your service visit. Thank you for your amazing 5-star review and for trusting us with your vehicle. Let us know if we can be any further assistance, here at Rockland Chrysler Dodge Jeep Ram.

December 08, 2022

Like these guys we will be back. Spent some time explaining some issues I was having More

by frankg1722
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Del Cristo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devin Roberts, Anthony Morrone, Timothy Buckley, Wayne Schneider
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Dec 09, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

Thank you for your kind words! We are glad to learn that our Service Team here at Rockland Chrysler Dodge Jeep Ram could help repair the issues that you were having with your vehicle.

December 07, 2022

Allen was great he kept me updated often as to the progress of my car repair More

by VINMARG33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen
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Dec 08, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

We are happy to hear that we could keep you updated every step of the way. Our Service Department here at Rockland Chrysler Dodge Jeep Ram truly appreciates your feedback and looks forward to serving you again.

December 06, 2022

I came in to the service department as I did not receive a call back twice when calling for information. When I arrived Alan in service helped me right away. More

by jarrodkhoury
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan in Service
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Dec 07, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

We are grateful for you leaving us a 5-star rating. We appreciate your feedback. It is pleasing to know that our team assisted you right away. That's what we like to learn. Thank you for choosing Rockland Chrysler Dodge Jeep Ram for your maintenance needs.

December 06, 2022

great service and transparency from my customer representative who explained the issues with the vehicle in great detail More

by LABE73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joeluis Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 07, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

We are delighted to know that our Service Team kept you informed of your vehicle's repairs throughout your appointment. Thank you for leaving us this pleasant review and we hope you continue to choose us here at Rockland Chrysler Dodge Jeep Ram for your vehicle's needs.

December 06, 2022

I got an appointment for my 2014 Durango to fix airbag signal. It took a week to get passenger seat airbag harness delivered and installed. The part cost $42.20, and I was charged $640 for labor. The pas More

by gnbcoleman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Leahy
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 06, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

Thank you for sharing your review. I appreciate you bringing your service experience to my attention. I would like the opportunity to speak with you to learn more about the feedback you have shared. Can you please email me with your preferred contact information? Best, Robert Karadzas Service Director RKaradzas@rocklandcdjr.com 845-627-3700, ext.354

December 06, 2022

Good service. Fixed a recall that I did not know about. Charged a fair rate for tire rotation. More

by JONSCHWARTZ1177
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 07, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

Thank you for giving us 5 stars and trusting us at Rockland Chrysler Dodge Jeep Ram to take great care of your vehicle. Our Service Team will ensure you always get treated with the best automotive care every time you visit.

December 06, 2022

Service writer John was very cordial but after two visits my car still has the same problem. More

by PATHIC
Service Price Transparency
Workmanship
Recommend Dealer
No
Employees Worked With
John Garcia
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Dec 06, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, Thank you for bringing this to my attention. I would like the chance to speak with you to learn more about your service experience with us here at Rockland Chrysler Dodge Jeep Ram. Can you please email me with your preferred contact information? Thank you, Robert Karadzas Service Director RKaradzas@rocklandcdjr.com 845-627-3700, ext.354

Dec 06, 2022 -

PATHIC responded

Joe Hickey 201-788-4138

December 05, 2022

Very good a a a a a a a a a a a a a More

by gway19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne Schneider
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Dec 05, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

We're happy our team here at Rockland Chrysler Dodge Jeep Ram could provide a nice experience, Gway19. Thank you for the positive rating.

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