Rockland Chrysler Dodge Jeep RAM - Service Center

Very Positive service experience. From the check-in to check-out. Everyone was extremely friendly. From the check-in to check-out. Everyone was extremely friendly. More

it was very good rep was very personable car was ready in reasonable amount of time in reasonable amount of time More

The service was great. John Garcia was excellent. I did not wait long for the service. John Garcia was excellent. I did not wait long for the service. More

Great service people are very friendly The dealership is very neat. Pleasure to go there to get my jeep serviced. very neat. Pleasure to go there to get my jeep serviced. More

Exceptional client services as always. Kevin is great to work with and always a huge help Kevin is great to work with and always a huge help More

Kevin and the service staff at Rockland are all top shelf. I drove past other Jeep service centers to go there. Keep up the good work, fellas. shelf. I drove past other Jeep service centers to go there. Keep up the good work, fellas. More

Great staff, and a very good waiting area. A very nice atmosphere, simple and direct. A very nice atmosphere, simple and direct. More

10 year old Grand Cherokee still requires dealership service from time to time. Such was the case with a small oil-pan leak which required replacement with a new one. Took a while to get the part but ev service from time to time. Such was the case with a small oil-pan leak which required replacement with a new one. Took a while to get the part but eventually the job got done. While in for that service, I was informed that the Air-Bag light came on, horn would not work, and other steering wheel controls not working. Now I would need to have the steering wheel clockspring assembly module replaced. OUCH. To make matters worse, that particlpar part was on national back-order and I' have to wait weeks or even more than a month for availability. NOT ACCEPTABLE for such a critical component. Fortunately, I was able to locate a Jeep/Mopar dealership in New Jersey that had the required module, which I purchased and provided to my local dealership to expedite the replacement of this critical component. KUDOS ro Allan St. Germain for accommodating my sense of urgency for addressing this situation and scheduling a timely appointment with the service department. He also verified that the faint buzzing/vibration noise I heard after the oil-pan replacement was corrected. Turned out the skid plate which had to be removed for the previous job just needed to be re-positioned, and the vibration s now gone. More

Took my vehicle right away. Diagnosed the problem and contacted me, telling me what needed to be done and the cost. Major work done on motor,and turned it around expeditiously l Diagnosed the problem and contacted me, telling me what needed to be done and the cost. Major work done on motor,and turned it around expeditiously leaving me with minimal downtime. Kudos ! More

Kevin was able to get me in. Did a complete brake job in two hours and my wife and I were able to go away for the weekend. Expensive but worth every penny. Did a complete brake job in two hours and my wife and I were able to go away for the weekend. Expensive but worth every penny. More