Rockland Chrysler Dodge Jeep RAM - Service Center
Nanuet, NY
2,501 Reviews of Rockland Chrysler Dodge Jeep RAM - Service Center
Diagnosing the problem took an entire day. That seemed excessive for the type of problem I had. After part was ordered and received, installation was quick and I am satisfied with the repair. That seemed excessive for the type of problem I had. After part was ordered and received, installation was quick and I am satisfied with the repair. More
Received one of my two complimentary oil changes on my new vehicle purchase. Went quick and easy.Was in and out within an hour. Staff was friendly and courteous. Although I did not receive documentation f new vehicle purchase. Went quick and easy.Was in and out within an hour. Staff was friendly and courteous. Although I did not receive documentation for the service performed. More
I have always had a great experience at RCJDR. There service department is top notch, especially Tommy Mallia who always looks out for his customers. There service department is top notch, especially Tommy Mallia who always looks out for his customers. More
Service personnel are not the same as it used to be, not responsive. They call you back after 3 to 4 days and the vehicle is still not ready, they just called back to give you a quote. responsive. They call you back after 3 to 4 days and the vehicle is still not ready, they just called back to give you a quote. More
Service was fast and as expected. Everyone super polite. Even got some numbers on a new vehicle while there Everyone super polite. Even got some numbers on a new vehicle while there More
Quick and efficient service. Service rep explained everything along the way and called to provide updated. Service rep explained everything along the way and called to provide updated. More
Friendly & knowledgeable. I am a repeat client so you know I am happy with the staff I am a repeat client so you know I am happy with the staff More
As always Kevin was amazing. Kept me posted on my cars status and even though I came in for an emergency I got my car back in decent amount of time: Kept me posted on my cars status and even though I came in for an emergency I got my car back in decent amount of time: More
Unbelievably bad communication. They basically kidnapped my car for 4 days. Dropped it off for diagnostics on a Thursday morning, was called that evening to say they hadn't gotten They basically kidnapped my car for 4 days. Dropped it off for diagnostics on a Thursday morning, was called that evening to say they hadn't gotten to it yet. Called on Friday evening and no one returned my call. Called on Saturday morning to say forget the diagnostic test if they hadn't gotten to it because I really needed my car and was told that it was hooked up to the diagnostics machine and they couldn't give it to me and that the diagnostics people wouldn't be back til Monday!! More