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Rockland Chrysler Dodge Jeep RAM - Service Center

Nanuet, NY

4.3
2,501 Reviews

2,501 Reviews of Rockland Chrysler Dodge Jeep RAM - Service Center

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November 06, 2024

Diagnosing the problem took an entire day. That seemed excessive for the type of problem I had. After part was ordered and received, installation was quick and I am satisfied with the repair. More

by lsigal1978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2024 -

Rockland Chrysler Dodge Jeep RAM responded

Thank you for your patience. We're glad you're satisfied with the repair at Rockland Chrysler Dodge Jeep Ram. If you have any further questions, feel free to reach out to our team.

November 06, 2024

Received one of my two complimentary oil changes on my new vehicle purchase. Went quick and easy.Was in and out within an hour. Staff was friendly and courteous. Although I did not receive documentation f More

by Mopardell
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Del Cristo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2024 -

Rockland Chrysler Dodge Jeep RAM responded

We appreciate your feedback on the oil change experience at Rockland Chrysler Dodge Jeep Ram. If you'd like to discuss the documentation, please reach out directly; our team is always ready to assist.

November 05, 2024

I have always had a great experience at RCJDR. There service department is top notch, especially Tommy Mallia who always looks out for his customers. More

by PATKING327
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Mallia
Nov 05, 2024 -

Rockland Chrysler Dodge Jeep RAM responded

We're glad you've consistently enjoyed our service department at Rockland Chrysler Dodge Jeep Ram. We'll pass on your kind words to our team. Take care and see you around!

November 02, 2024

Service personnel are not the same as it used to be, not responsive. They call you back after 3 to 4 days and the vehicle is still not ready, they just called back to give you a quote. More

by richard@holsmanhealthcare.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Thomas
November 02, 2024

The customer service is top notch and they got my car back to me pretty quick. More

by agoodfella646
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know his name
Nov 05, 2024 -

Rockland Chrysler Dodge Jeep RAM responded

Our team at Rockland Chrysler Dodge Jeep Ram appreciates the kind words about our customer service. We're glad you had a pleasant experience with us. Take care!

November 02, 2024

Service was fast and as expected. Everyone super polite. Even got some numbers on a new vehicle while there More

by ac_sab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2024 -

Rockland Chrysler Dodge Jeep RAM responded

We appreciate the feedback about our team at Rockland Chrysler Dodge Jeep Ram. If there's anything further we can assist with regarding your vehicle search, please reach out.

November 02, 2024

Quick and efficient service. Service rep explained everything along the way and called to provide updated. More

by kamaradubi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Del Cristo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Capello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2024 -

Rockland Chrysler Dodge Jeep RAM responded

Thank you for your kind words about our service. At Rockland Chrysler Dodge Jeep Ram, keeping you informed with continual updates is important to us.

November 01, 2024

Friendly & knowledgeable. I am a repeat client so you know I am happy with the staff More

by wstern10960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Cestero Campos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Capello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2024 -

Rockland Chrysler Dodge Jeep RAM responded

Rockland Chrysler Dodge Jeep Ram is grateful for your loyalty and kind words.

October 30, 2024

As always Kevin was amazing. Kept me posted on my cars status and even though I came in for an emergency I got my car back in decent amount of time: More

by royceda56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Rockland Chrysler Dodge Jeep RAM responded

We're glad to hear about your smooth experience at Rockland Chrysler Dodge Jeep Ram. Our team takes pride in keeping you informed and well-assisted. We're grateful for your trust.

October 30, 2024

Unbelievably bad communication. They basically kidnapped my car for 4 days. Dropped it off for diagnostics on a Thursday morning, was called that evening to say they hadn't gotten More

by megajonz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Leahy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2024 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, Please know that I take your feedback seriously and I would like to discuss your review. Please reach out to me directly so that we can discuss this further. Thank you, Maria Capello Customer Relations Manager (845) 405-7698

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