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Rockland Chrysler Dodge Jeep RAM - Service Center
Nanuet, NY
2,396 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,396 Reviews of Rockland Chrysler Dodge Jeep RAM - Service Center
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August 21, 2024
Using the express service lane to get my Jeep's oil change without an appointment made a huge difference in my ability to maintain my car. Everyone I encountered was friendly, experienced and concerne change without an appointment made a huge difference in my ability to maintain my car. Everyone I encountered was friendly, experienced and concerned with my wait-time as well as my comfort. More
by jbetta
Verified Customer
August 20, 2024
Great experience salesman worked very hard to make the deal. Trade in of old lease into new lease deal. Trade in of old lease into new lease More
by FCMFD384
August 19, 2024
The service was good. The people are very nice and helpful. The service took a little longer than the estimated time but everything went well. The people are very nice and helpful. The service took a little longer than the estimated time but everything went well. More
by macmike29
August 17, 2024
Didn’t like the communication between them and me. They had my car for 2 days before it was looked at. No one called to tell me that so I’m renting a car not knowing how long to keep it. After three They had my car for 2 days before it was looked at. No one called to tell me that so I’m renting a car not knowing how long to keep it. After three days it still needed a part so I picked it up and had to come back for another day to complete the repair. It’s fixed but the liftgate looks out of alignment. More
by bvenner
Employees Worked With
Tommy
August 16, 2024
Kevin Leahy was my advisor and got every problem I had fixed. I've been having problems with my dodge for about 1yr. I was ready to toss it in the trash but I finaly got a sales advisor that understood my fixed. I've been having problems with my dodge for about 1yr. I was ready to toss it in the trash but I finaly got a sales advisor that understood my problems and was willing to listen and get them fixed. More
by kmcintyre2293
Employees Worked With
August 16, 2024
Great experience! Went in on a Sunday & was able to leave with my new car. Deshan was amazing to work with. He was professional, patient & a pleasure to work with. Went in on a Sunday & was able to leave with my new car. Deshan was amazing to work with. He was professional, patient & a pleasure to work with. More
by LORIANNCURTIN
Employees Worked With
Deshan Pena
August 15, 2024
Do not buy a car or get your car serviced here ! !! Service department was brought my car in to repair sun roof, and was told they would get back to me the next day with progress, took 3 days for !! Service department was brought my car in to repair sun roof, and was told they would get back to me the next day with progress, took 3 days for them to tell me they were too busy to look at it and it would take another week just to look at it which would cost 300 just for that. When I told them I couldn't wait that look just for them to look at it, they became nasty and obnoxious and told me to take my car right now and don't ever come back. !!! Tried tor each out to the dealership manager, and he would not speak to me or hear me out when I called and visited him. Shows you what they think of customers. Just look at all the other reviews here and you will see I am not alone, there are so many sad stories and reviews about this dump. Terrible customer care with service writers and management in their service department. Dont waste your time or money with this place. Owner needs to implement more employee training and tone down the excuses and lies. Never going back here again! More
by l
August 15, 2024
Great service and a fair price, everyone was so helpful and whenever I have another issue I will be back and whenever I have another issue I will be back More
by PACIELLOANTHONY2
August 13, 2024
Got the jeep fixed on Saturday alignment is all squared away 👍🏻 thank you . All good away 👍🏻 thank you . All good More
by rff3f
Employees Worked With
