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Rockland Chrysler Dodge Jeep RAM - Service Center

Nanuet, NY

4.4
2,396 Reviews

2,396 Reviews of Rockland Chrysler Dodge Jeep RAM - Service Center

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August 26, 2024

I was taken on time and the work was done when promised. Everyone was polite and professional. More

by CAPRICRN14
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2024 -

Rockland Chrysler Dodge Jeep RAM responded

Thanks for your kind words. Glad to hear you had a smooth experience with Rockland Chrysler Dodge Jeep Ram. Take care!

August 26, 2024

Kevin was so patient, and helpful. He worked around our busy schedule. Thank you Kevin More

by kcardona01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2024 -

Rockland Chrysler Dodge Jeep RAM responded

We are happy to hear Kevin was patient and helpful. Thanks for choosing Rockland Chrysler Dodge Jeep Ram.

August 26, 2024

The service provider, Kevin, was knowledgeable and easy to work with. The idea of booking an appointment time on line is a little deceptive. The time you book is just the time for you to meet with the se More

by OLOONEY13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2024 -

Rockland Chrysler Dodge Jeep RAM responded

We are glad to hear that Kevin was knowledgeable and easy to work with. Your business with Rockland Chrysler Dodge Jeep Ram is appreciated and if you would like to discuss anything further, please do not hesitate to reach out to us.

August 25, 2024

The estimated length of time the service will take is rarely accurate. The service agent was excellent to deal with, but the actual service usually falls short. More

by rocklisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2024 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, We appreciate you sharing your feedback and are pleased to know your Service Technician provided you with excellent service. Please feel free to reach out to me at a time that is convenient for you to discuss the length of your service time and your 3-star rating. Thank you, Maria Capello Customer Relations Manager (845) 405-7698

August 25, 2024

Shop was Clean, the crew professional, courteous and attentive. Awesome coffee machine, and comfortable waiting area. More

by doncartage25
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin bishop
Aug 28, 2024 -

Rockland Chrysler Dodge Jeep RAM responded

Glad to hear you enjoyed our clean shop, courteous crew, coffee machine, and comfortable waiting area at Rockland Chrysler Dodge Jeep Ram. Thanks for the great review! We appreciate your business.

August 24, 2024

Very good service salesman was fantastic. Truck is good always a good expert. We will come agajn More

by sidayaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joeluis Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2024 -

Rockland Chrysler Dodge Jeep RAM responded

Rockland Chrysler Dodge Jeep Ram is pleased our team provided you with good service. Enjoy your truck. We appreciate your kind words and look forward to assisting you again.

August 22, 2024

I went in for my recall service on my jeep wrangler. I wasn't given a time frame when I'm going to get my car back but it took about 5 days excluding sunday. I wish they were able to provide me a renta More

by dardevera
Recommend Dealer
Yes
Employees Worked With
Thomas
Aug 23, 2024 -

Rockland Chrysler Dodge Jeep RAM responded

We appreciate the feedback on your recall service for your Jeep Wrangler. We're glad you were satisfied with the repairs and customer service at Rockland Chrysler Dodge Jeep Ram. If you would like to discuss anything further, feel free to reach out to us directly.

August 21, 2024

Went from excellent to the worst after ownership change. Overcharging and lying abound. Go elsewhere!!!! More

by Horrible
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Leahy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, Your feedback is very important to us, as customer satisfaction is our top priority. I would like the chance to learn more about your recent experience here at Rockland Chrysler Dodge Jeep Ram. Please call me directly so we may discuss this in greater detail. Sincerely, Maria Capello Customer Relations Manager (845) 405-7698

August 21, 2024

T o o e x p e n s I v e c e c a n’t afford your prices More

by patnadd
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Rockland Chrysler Dodge Jeep RAM responded

Greetings, Our top priority here at Rockland Chrysler Dodge Jeep Ram is customer satisfaction. I would like to speak with you about your recent visit regarding the prices. Would you please give me a call at your earliest convenience? I look forward to speaking with you. Thank you, Maria Capello Customer Relations Manager (845) 405-7698

August 21, 2024

Nice waiting room, 2 hours for inspection and oil change. Professional staff and they were courteous. More

by kfdulak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Del Cristo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Capello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Rockland Chrysler Dodge Jeep RAM responded

Thanks for sharing your experience with the inspection and oil change at Rockland Chrysler Dodge Jeep Ram. Glad you appreciated our professional staff and waiting room. Take care!

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