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Rockland Chrysler Dodge Jeep RAM - Service Center

Nanuet, NY

4.4
2,395 Reviews

2,395 Reviews of Rockland Chrysler Dodge Jeep RAM - Service Center

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September 24, 2024

Excellent customer service and the car was ready when they said it would be. Easy to drop off and easy to pick up. More

by brianny10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Capello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2024 -

Rockland Chrysler Dodge Jeep RAM responded

Rockland Chrysler Dodge Jeep Ram appreciates your feedback. Glad we could provide you with an easy drop-off and pick-up experience. Have a great day!

September 23, 2024

Excellent service in all departments. Will absolutely be recommending and continuing to service and purchase my vehicles here! More

by J.A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Pang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Capello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2024 -

Rockland Chrysler Dodge Jeep RAM responded

Thank you for your kind words. Rockland Chrysler Dodge Jeep Ram appreciates your recommendation!

September 21, 2024

Kevin explained the process and got it done exactly as expected. I work with my truck so this is extremely important to me. Way to go!! More

by robert@precision-nyc.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Bishop
Sep 24, 2024 -

Rockland Chrysler Dodge Jeep RAM responded

We are pleased to hear it worked out well for you. Thanks for choosing Rockland Chrysler Dodge Jeep Ram.

September 21, 2024

Kevin Bishop in the service dept took the time and explain all that will be done and my options. He was also gave me options on things that I can prolong the life of my truck. Very helpful! More

by VBREWSTER219
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Bishop
Sep 24, 2024 -

Rockland Chrysler Dodge Jeep RAM responded

Glad to hear you had a helpful experience with our team at Rockland Chrysler Dodge Jeep Ram.

September 20, 2024

The wait time for a routine oil change is too long. My last visit I waited almost 4hrs for an oil change More

by jtrazile
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Leahy
4.0
This rating includes all reviews, with more weight given to recent reviews.
David Del Cristo
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 20, 2024

Unprofessional, inept, rude, service center advisor doesn't return phone calls, horrible customer service. Car was in the service center for 3+ weeks. No rental car availability. Kevin Leahy, and M More

by make1sleep
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Leahy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Capello
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 20, 2024

Every time I bring my Jeep in for service Kevin and the crew acted in a very professional manner. The repairs are always completed properly although at times it takes a bit longer than expected. In the pas More

by danafa505
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2024 -

Rockland Chrysler Dodge Jeep RAM responded

Glad to hear the service on your Jeep has been meeting your expectations. Your recommendation is much appreciated by our team at Rockland Chrysler Dodge Jeep Ram. Thank you, and take care.

September 19, 2024

This is the worst dealership ever. The service department is horrendous. They just wanna take your money. Majority of the people there are not knowledgeable no help whatsoever and that More

by Mikecilio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Leahy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Capello
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brendan was great
September 18, 2024

I dropped my car the evening before my appointment expecting it would b first on line the next day. That was not the case More

by Lneilis
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Sep 20, 2024 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, Thank you for sharing your feedback. If you would like to discuss your review further, please contact me at your earliest convenience. Maria Capello Customer Relations Manager (845) 405-7698

September 18, 2024

Kevin in service very knowledgeable and helpful. Took longer than expected but waiting room furnatiure and coffee tv made it delightful. Enjoyable process. More

by kjstap64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Del Cristo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Capello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2024 -

Rockland Chrysler Dodge Jeep RAM responded

Rockland Chrysler Dodge Jeep Ram is pleased to hear you had a positive experience with our team. Thank you for sharing your feedback. We appreciate your business.

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