Rockland Chrysler Dodge Jeep RAM

My new car broke down. Major repairs but they gave me a car to use while mine was being repaired Major repairs but they gave me a car to use while mine was being repaired More

Overpriced and my vehicle which I leased from there has been issue after issue with no resolve. been issue after issue with no resolve. More

Everyone at Jeep was super professional and kind and did a great job with my Jeep! a great job with my Jeep! More

DEALERSHIP Would not accept phone call from Chrysler Financial looking to address warranty issue. I brought in Jeep wrangler with 36,195 miles due to death wobble. A known issue and one that first occur Financial looking to address warranty issue. I brought in Jeep wrangler with 36,195 miles due to death wobble. A known issue and one that first occurred two weeks ago. I waited for my service appointment and was told that because I was over 36,000 miles it would not be under warranty (which is comical). Anyway I contacted Chrysler Financial and while on the phone with them - the representative attempted contact Rockland Jeep. The Chrysler representative was told that the service advisor I just spoke with was not in! Unbelievable. So the Chrysler rep then told me not to worry and that all would be made good. So on that I authorized Jeep Rockland to make the death wobble repair. Now I’m working with Chrysler. They are trying to be helpful but this process is a mess. I was also told by Rockland that if I had bought the at there - they would be able to work with me. I originally got the car from Dar Cars in Maryland. I certainly will not get my next JEEP at Rockland. More

Terrible customer service brought my car in for a problem they never found it and told me if it happens again to come back when I had a video of the problem Management did not want to help at all. Guess I ha they never found it and told me if it happens again to come back when I had a video of the problem Management did not want to help at all. Guess I have to work with corporate More

Dealership could get some updating, but overall it does what it needs to do. Could possibly have snack or coffee where you could actually see it what it needs to do. Could possibly have snack or coffee where you could actually see it More

It is my first time using your service department. The check-in communication time spent an outcome was all great. Thank you. The check-in communication time spent an outcome was all great. Thank you. More

Explained the process and all that would be done to the vehicle. Very nice, kind and professional. vehicle. Very nice, kind and professional. More

Excellent service! Very organized and had paperwork ready upon arrivalL. Friendly and thorough. Taking over the old lease and handling all of that as well went very smo Very organized and had paperwork ready upon arrivalL. Friendly and thorough. Taking over the old lease and handling all of that as well went very smoothly. More

Dear Rockland Chrysler, I wanted to take a moment to share my positive experience during my recent car leased at your facility. From the moment me and my wife walked in, we were greeted warmly and felt share my positive experience during my recent car leased at your facility. From the moment me and my wife walked in, we were greeted warmly and felt welcomed by the entire team. Chris Saya was incredibly knowledgeable, patient, and helpful in walking us through the various Jeep models, answering all of my questions, and making sure I found the right vehicle for my needs. The entire process, from selecting the vehicle to finalizing the paperwork, was seamless and stress-free. We truly appreciated the professionalism and transparency throughout the entire buying process, and we are very happy with our new Jeep Grand Cherokee! We look forward to recommending this dealership to friends and family and will definitely return for any future vehicle needs. Thank you again for making this such a great experience! Best regards, Sergey Kim and Bayan Zhumanova. More