Rockland Chrysler Dodge Jeep RAM

Buying A New Car Words can't explain how amazing this dealership is. This past weekend we had taken my father to get a Jeep Compass. He was currently in a lease with N Words can't explain how amazing this dealership is. This past weekend we had taken my father to get a Jeep Compass. He was currently in a lease with Nissan and wanted to get out. Knowing he was over the miles and really did not have much this dealership worked with him. This is also the third car I have bought from them. Chris Gunst is hands down the best sales man. He makes sure that everything is done correctly and goes above and beyond. I have a Jeep Dealership in my town but I still choose to come to this one. The staff they have is amazing, when your here you feel like your a part of their team most importantly it feels like their a family member. Also Alfredo Diaz is the best Business Manager. He will make sure you get the best Loan options and rates. If your in the market for a new car stop by Rockland Jeep. You will not be disappointed More

Can't ask for better. Can not say enough about the level of service and accommodation Chris and the dealership extended to me. They were informative, responsive, and more t Can not say enough about the level of service and accommodation Chris and the dealership extended to me. They were informative, responsive, and more than fair entertaining my offer. I live in Jersey and was contemplating having the car delivered to me by a third party service, and when Chris heard this, he offered to drive it to me himself, and I'm over 50 miles away......and.......all at no additional charge! I'm going to be in the market for a Jeep later this year and I can tell you where I'm going. Thanks Chris and Rockland, stellar job! More

great service had brian gehan as my new car agent real friendly answered all my questions was up front and honest would recommend to a friend also alfredo diaz was had brian gehan as my new car agent real friendly answered all my questions was up front and honest would recommend to a friend also alfredo diaz was great as my finance agent really good guy and funny my time there was great look forward to the next time thanks More

Excellent Experience I walked into the dealership and was greeted by Don Smith. I was looking to buy a 2016 Jeep Cherokee, Don was very knowledgeable with all of the vehic I walked into the dealership and was greeted by Don Smith. I was looking to buy a 2016 Jeep Cherokee, Don was very knowledgeable with all of the vehicles in the showroom and explained the pros and cons of certain vehicles. What I can't stress enough about Don is how EASY it was to work with him through the entire process. Don is a consummate professional, very friendly, honest and will work hard to get you the vehicle you want for a good price. He was never pushy or impatient, and I never felt pressured to make a decision. This is the complete opposite from every other car buying experience that I've ever had. Again I can't stress enough what a pleasure it was to work with Don. The 2016 Cherokee is great by the way, and hopefully when I'm ready for another Jeep Don will be there again! More

Kenneth Campos was a gentlemen, didn't pressure me, knowledgeable and very professional. Derrick Brickhouse, the financial advisor, was extremely helpful as well. was a gentlemen, didn't pressure me, knowledgeable and very professional. Derrick Brickhouse, the financial advisor, was extremely helpful as well. My buying experience was a pleasure. More

pleasant and easy to deal with I was called quickly after inquiring online by Michael Slapp and drove away in my new Jeep 48 hours later. All the staff I dealt with were polite and I was called quickly after inquiring online by Michael Slapp and drove away in my new Jeep 48 hours later. All the staff I dealt with were polite and friendly. More

Easy, professional, friendly and excellent service Outstanding customer service. Friendly and courteous staff created an enjoyable experience. Barry Rosenwasser understood my needs and took excellent Outstanding customer service. Friendly and courteous staff created an enjoyable experience. Barry Rosenwasser understood my needs and took excellent care of me, as did Derrick Brickhouse. Highly recommend this dealership More

STAY AWAY!!!!!!!!!!!!!! Sid is combative, rude, likes to talk rather than listen and is COMPLETELY incompetent in dealing with customers. Why make an already irate customer Sid is combative, rude, likes to talk rather than listen and is COMPLETELY incompetent in dealing with customers. Why make an already irate customer even more angry? I've been a successful business owner for 8 years and prior to that I was a Client Relations Manager for a major US corporation. He is vile and deplorable. Refuses to let you speak to anyone above him even though supposedly his bosses have an "open door" policy. I brought my 2007 Dodge Sprinter in for service over a week ago. It was in "limp mode" Soot had blocked the EGR valves as well as the DPS and the Catalytic converter. My local mechanic had given me what codes the check engine light was reading. I knew exactly what i was in for as far as roundabout price and cost. I explained to Angie in full detail what was to be changed out and done. The vehicle also needed brakes (which my guy could have done for 1/3 the price as this dealership). I didn't want more down time so I agreed to the $2k brakes. I hope they're diamond studded...I brought it in Thursday 1/7/16. I was called by Angie and told it was done on Saturday 1/9/16. I had to pick it up Sunday 1/10/16 as we were away Saturday. As I made the right hand turn going up Rt. 59 (barely a mile away), I noticed the van was still sluggish. I gave it the benefit of the doubt and figured maybe some highway driving would resolve the issue. The van refused to go more than 60 mph on the NYS Thruway. It took over 2 miles after coming to a complete stop at the toll booth to get it close to 60 mph again. Going down a hill, you could feel the van "let go" and coast up to 71. The immediate following hill, I videoed (as you need evidence with this dealership) the speedometer going from 71 to barely 55. Obviously what I asked to be done was not and I paid over $2k for a repair that did NOTHING. First thing Monday morning I called back to talk with the Service Manager (Sid). He swore up and down that his Sprinter tech is amazing and that we must be wrong. Ummmmm....No. If you literally stand on the gas pedal, and the van no go vrooom, it's the same issue as before. I know, I know, I'm a woman...what the xxxx could I possibly know? (about this repair I've had done 6 times in 113k miles...ugghhh) I brought the van back in on Thursday. I was told it would be looked at immediately. No call at all Thursday. To me, that's the dealer saying "What can we tell them? How can we make this look like their problem? Let's get our ducks in a row." In the company I formerly worked for, that was a daily meeting! Friday morning, Angie calls and says that what the van needs now (same thing I told her it needed a week ago) was going to cost $7500 (In addition to the $4,100 they already nailed me for). BUT because we have spent so much money ($12,045.20 on repairs in 18 months) they want to "do right" by us and do the repair "at cost" which from what Angie said was $2,100. TALK ABOUT MARKUP!!!! WHOOOOOOO!!!!! When I told her I wasn't paying for the repair because they didn't do what was asked of them the first time, I also demanded to speak to not only Sid, but his boss as well. 4 hours goes by. No call. I call, they put me through to Angie's voicemail. 3 hours goes by. No call. The woman who answered the phone and transferred me to Angie's voicemail neglected to tell me that she had left early for a wake. This woman also knew that I was not happy and had been waiting all day for a status. Mind you, for (at this point) my van has been sitting with NOTHING being done. Sid FINALLY calls back and states he had been trying to reach me on two different numbers, but that he was getting a "number is not in service" message. That doesn't even make sense. Two different numbers? My lawyer, customers, oncologist, father and accountant had no problem getting through. Nor did I when trying from my cell. I call xx! Sid refused to listen to anything I had to say, and when I tried getting loud to be heard over him, he yelled at me for getting loud. In reading the reviews of him and his service center, this was to be expected. He has lied to customers, made promises to credit services for their short comings and then reneged. I demanded to speak to his boss first thing this morning. Sid called this morning stating his boss had "no interest in talking with me at this point". So much for that "open door" policy. Then I got yelled at for "trashing" the dealership online. I have every right to warn the world of their lack of service. He started the conversation with "I'm calling to find out what you want us to do about the repair", barely got that out of his mouth before telling me that he and the owner wanted the van off the premises. A class action lawsuit against this fraudulent company in both sales and service is currently being looked at and the news media has been contacted. STAY FAR AWAY FROM THIS DEALER! THEY ARE MORE DEADLY THAN THE STAGE IV CANCER I HAVE!! More

Fair and friendly Jon Francis was very friendly and knowledgeable. He worked with us to get us a deal we were comfortable with. At time of pick up he arranged to have Jon Francis was very friendly and knowledgeable. He worked with us to get us a deal we were comfortable with. At time of pick up he arranged to have another sales person with a lot of 1st hand knowledge of wranglers available to us--Thanks Chris Gunst!!! Overall finance went well. Nothing too painful in there--not top push and really took time to explain and discuss the options available-- More

excellent, promt, fair, pleasnt, inviting, friendly The sales person, Mr Michael LaPorta, was excellent, knowledgeable, professional and had patients never being 'pushy' to get a deal. The business mana The sales person, Mr Michael LaPorta, was excellent, knowledgeable, professional and had patients never being 'pushy' to get a deal. The business manager, Mr Jay Murali, too was professional and excellent. The establishment was very clean, up to date and others would ask consistently if I was being helped as my salesman left for but a moment to get all in order with the sales manager for the car my son chose. My own personal car costs several times more than any car at a Jeep dealer, not said to boast, but stated to affirm the excellence of the people mentioned and quality of attention of this dealership is equal to that of the dealership of my car or in my opinion any other. I shall recommend this dealership to all I know,. Sincerely, Michael S. Trent, M.D. More