Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Rockland Chrysler Dodge Jeep RAM
Nanuet, NY
5,540 Reviews
Mission Statement: To be an innovative leader, totally committed to customer satisfaction, employee satisfaction, integrity and teamwork.
Rockland Chrysler Jeep Dodge provides the residents of Nanuet, NY and surrounding areas with up to date inventories of new and pre-owned Chrysler, Dodge and Jeep vehicles. But that isn't all you'll find! Our responsive staff can help you with financial matters, service your car, order OEM auto parts and more! We have the knowledge and experience to ensure you quality service. Come visit us today at 60 Route 304 or call us at (888) 435-3041.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:30 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,540 reviews
January 08, 2022
Everyone there is courteous, personable, helpful. Will come back for service and once lease is up. come back for service and once lease is up. More
by jataylor1790
Verified CustomerEmployees Worked With
January 07, 2022
Everything our salesman Brian told me on the phone and via text and email was proved honest at the end of the sale. via text and email was proved honest at the end of the sale. More
by FRANKLER164
Employees Worked With
January 07, 2022
My car buying experience through Rockland CDJR was exceptional. My salesman Brian was professional, responsive, and a pleasure to work with, and the dealership was very fair. A pleasurable experience! exceptional. My salesman Brian was professional, responsive, and a pleasure to work with, and the dealership was very fair. A pleasurable experience! More
by JOKRO
January 07, 2022
Rockland Jeep is hands down the best dealership for both sales and service. This is my second Jeep that I have been servicing with them and 1st that I bought. I always recommend them to friends sales and service. This is my second Jeep that I have been servicing with them and 1st that I bought. I always recommend them to friends More
by STEVENK23
Employees Worked With
January 07, 2022
When I purchased my "certified" pre-owned Ram 1500, I immediately noticed a few issues that should have been resolved prior to the vehicle being put on the lot for sale. I was happy with the rest of the immediately noticed a few issues that should have been resolved prior to the vehicle being put on the lot for sale. I was happy with the rest of the vehicle and was told to schedule service to have the items taken care of. On my first visit I was told the GPS would have to be replaced, as it was showing that my vehicle was located ~50 miles east of Boston, MA (for context, I am in northern NJ). Every reset trick failed, so there was no other option. At that same time, still the first visit, I informed the service manager that the digital cluster was displaying image ghosting. I was told that they could not replicate the ghosting issue, and there was nothing they could do. I then got in my vehicle and showed the service manager how to replicate the ghosting issue, to which I was told to come back so they could test it further. Okay, a second trip was required anyway, since they would be replacing the GPS. When I come back for visit #2, the GPS was replaced and the ghosting issue was not resolved, as they had hoped it would "go away" with the GPS replacement (entire head unit needed to be swapped out). I was told to come back again so they could further diagnose. I've now spent 5 hours at the dealership, time I will never get back, as they attempted to "fix" my issues. At least the GPS was working correctly now. I come back for visit #3 a few days later. On this visit I inform them that I will be waiting for my vehicle, as I did the first 2 times. About 4 hours later I'm told they haven't looked at my vehicle because they didn't know I would be waiting. Great... They finally look at my truck and can't fix the issue, so I'm told I need to come back again so they can replace the digital cluster. I schedule service for a week later. Come back for visit #4, 11 hours of my time now wasted. After another 4 hours I'm told that nobody ever ordered the replacement cluster, no other dealerships nearby have any in stock, and that it is on a national backorder. Now we're up to 15 hours of my life, gone. I'm told I will get a call when the part arrives. Almost 5 weeks later I'm told the cluster has arrived and to come in immediately as it's been at the dealership almost 30 days and will be returned if I don't come in before the 30th day to have it installed. See, what had happened was (my FAVORITE phrase) my service rep was out, sick, and nobody picked up his customers to ensure service continuity. Great... So, on to visit #5. I arrive, early, and I'm one of the first vehicles in. I tell them I want a loaner, at no cost, otherwise I have to wait. I'm told there are no loaners. OK, I'll wait again. After 6 hours they finally tell me unary they've replaced the cluster, but that it didn't fix the ghosting issue. I've spent 21 hours at your service center, and you fixed 1 of my 2 issues. I don't care about my 3 "free" oil changes. I will pay good money to NEVER go back to your service center. Oh, and I'm a REPEAT CUSTOMER! Suffice it to say that I will also never buy another vehicle from this dealership again. More
by DSKYY13
January 06, 2022
Had a wonderful experience leasing my daughter a Grand Jeep Cherokee at Rockland Jeep. Janny Perez was very accommodating and professional in finding me the right Jeep in a tough car market right now. I Jeep Cherokee at Rockland Jeep. Janny Perez was very accommodating and professional in finding me the right Jeep in a tough car market right now. I will continue to work with Rockland Jeep and Janny for any of my Jeep needs in the future. More
by MMAGER0
Employees Worked With
Janny Perez
January 06, 2022
Really enjoyed my experience in Rockland . Customer service is exceptional. Quick and amenities while you wait are great. My service manager was kind and really easy to talk to service is exceptional. Quick and amenities while you wait are great. My service manager was kind and really easy to talk to More
by veronica.suri
Employees Worked With
Allan St. German
January 06, 2022
Rockland Chrysler Dodge Jeep RAM is the most honest and helpful dealership! Everyone is welcoming and friendly. We love jeeps and they came through with a great deal! Thank you so much! helpful dealership! Everyone is welcoming and friendly. We love jeeps and they came through with a great deal! Thank you so much! More
by ANDEEPOST
Employees Worked With
Brooks Thompson
