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Rockland Chrysler Dodge Jeep RAM

Nanuet, NY

4.6
5,145 Reviews
Mission Statement: To be an innovative leader, totally committed to customer satisfaction, employee satisfaction, integrity and teamwork. Rockland Chrysler Jeep Dodge provides the residents of Nanuet, NY and surrounding areas with up to date inventories of new and pre-owned Chrysler, Dodge and Jeep vehicles. But that isn't all you'll find! Our responsive staff can help you with financial matters, service your car, order OEM auto parts and more! We have the knowledge and experience to ensure you quality service. Come visit us today at 60 Route 304 or call us at (888) 435-3041.
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60 NY-304

Nanuet, NY

10954

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Showing 5,145 reviews

August 21, 2024

Using the express service lane to get my Jeep's oil change without an appointment made a huge difference in my ability to maintain my car. Everyone I encountered was friendly, experienced and concerne More

by jbetta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Del Cristo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Capello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Rockland Chrysler Dodge Jeep RAM responded

Thank you for your kind words about our express service lane at Rockland Chrysler Dodge Jeep Ram. We're pleased to hear our team could assist you efficiently and comfortably. Wishing you safe travels!

August 20, 2024

Great experience salesman worked very hard to make the deal. Trade in of old lease into new lease More

by FCMFD384
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joeluis Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Pang
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2024 -

Rockland Chrysler Dodge Jeep RAM responded

Rockland Chrysler Dodge Jeep Ram appreciates your feedback. We’re glad to hear you had a great experience with our team during the trade-in and new lease process. Best wishes with your new vehicle.

August 19, 2024

The service was good. The people are very nice and helpful. The service took a little longer than the estimated time but everything went well. More

by macmike29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Del Cristo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2024 -

Rockland Chrysler Dodge Jeep RAM responded

Rockland Chrysler Dodge Jeep Ram appreciates the feedback. Glad to hear everything went well with your service.

August 18, 2024

Great service and very accommodating to my needs. I will recommend to friends and family. More

by Steven Velez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken Cestero Campos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2024 -

Rockland Chrysler Dodge Jeep RAM responded

Rockland Chrysler Dodge Jeep Ram appreciates your recommendation. Glad to hear our service met your needs. Thank you for your business.

August 18, 2024

Amazing service at Rockland Chrysler Dodge Jeep RAM. Will definitely return!! Very happy customer. Thank you More

by ortizjr.andres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Cippoletti
Aug 20, 2024 -

Rockland Chrysler Dodge Jeep RAM responded

Thank you for the kind words. We are glad you're happy with the service at Rockland Chrysler Dodge Jeep Ram. We appreciate your business.

August 17, 2024

Didn’t like the communication between them and me. They had my car for 2 days before it was looked at. No one called to tell me that so I’m renting a car not knowing how long to keep it. After three More

by bvenner
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tommy
Aug 20, 2024 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, Thank you for sharing your feedback with us. We strive to deliver 100% customer satisfaction here at Rockland Chrysler Dodge Jeep Ram and I would like a chance to speak with you regarding the repairs completed on your vehicle and the level of communication you received from our Service Team. Please reach out to me at your earliest convenience to further discuss this matter. Thank you, Maria Capello Customer Relations Manager (845) 405-7698

August 16, 2024

the guys were really accommodating. They waited for my insurance payout from my former car. Held the truck for me. Not so great on after sales, left a VM for the finance manager about t More

by ARI_ROLNICK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joeluis Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2024 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, We are glad to learn about the accommodating experience you had with our Sales Team. However, I would like to speak with you about your attempts to contact our Finance Team regarding your extended warranty. Please contact me directly so we may discuss this in greater detail. I look forward to speaking with you. Maria Capello Customer Relations Manager (845) 405-7698

August 16, 2024

Crazy experience Coming out of a Grand Cherekee Two payments left They were paying those payments I live 35 minutes away Went there my current vehicle to make the deal Paramus wouldn’t All I asked More

by Taxel2160
Sales Price Transparency
Finance Experience
Recommend Dealer
No
Employees Worked With
Robert Pearlmutter
2.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Gordon
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2024 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, Your feedback is very important to us. I would appreciate the chance to speak with you about your recent experience with our Sales Team regarding a Jeep Compass Limited you and your wife were interested in seeing. Please reach out to me so we may discuss this further. I look forward to speaking with you. Maria Capello Customer Relations Manager (845) 405-7698

Aug 20, 2024 -

Taxel2160 responded

Look Dealt with Andrew Gordon Very unprofessional I am a returning customer I live 30 minutes away I said to him please bring vehicle to my home He refused Hand me off to someone else Your management wants this treatment?? Should be ashamed in this treatment If u want my business let me know

August 16, 2024

Great experience! Went in on a Sunday & was able to leave with my new car. Deshan was amazing to work with. He was professional, patient & a pleasure to work with. More

by LORIANNCURTIN
Recommend Dealer
Yes
Employees Worked With
Deshan Pena
Aug 17, 2024 -

Rockland Chrysler Dodge Jeep RAM responded

Rockland Chrysler Dodge Jeep Ram is glad to hear you had a great experience. Our team will be pleased to hear your feedback. Enjoy the new car!

August 16, 2024

Kevin Leahy was my advisor and got every problem I had fixed. I've been having problems with my dodge for about 1yr. I was ready to toss it in the trash but I finaly got a sales advisor that understood my More

by kmcintyre2293
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2024 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, We are delighted to know that every problem was fixed after visiting our Service Team. However, I would like to learn more about the 3-star rating we received. Please reach out to me at your earliest convenience so we may discuss this in greater detail. Sincerely, Maria Capello Customer Relations Manager (845) 405-7698

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