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Rockland Chrysler Dodge Jeep RAM
Nanuet, NY
5,145 Reviews
Mission Statement: To be an innovative leader, totally committed to customer satisfaction, employee satisfaction, integrity and teamwork.
Rockland Chrysler Jeep Dodge provides the residents of Nanuet, NY and surrounding areas with up to date inventories of new and pre-owned Chrysler, Dodge and Jeep vehicles. But that isn't all you'll find! Our responsive staff can help you with financial matters, service your car, order OEM auto parts and more! We have the knowledge and experience to ensure you quality service. Come visit us today at 60 Route 304 or call us at (888) 435-3041.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:30 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 5,145 reviews
August 27, 2024
Absolutely seamless jump into a new lease! Loved my experience with Chris, and the Grand Cherokee L is a perfect family car within my price range in todays current auto market! Loved my experience with Chris, and the Grand Cherokee L is a perfect family car within my price range in todays current auto market! More
by AMANDAMCKENNA1215
Verified CustomerEmployees Worked With
August 27, 2024
Chris was amazing! We've purchased numerous vehicles from him over the past ten years! We always receive top service! We've purchased numerous vehicles from him over the past ten years! We always receive top service! More
by adamhochheiser
Employees Worked With
August 27, 2024
Very helpful and courteous. I appreciate Kevin’s help and recommend Rockland Jeep to others. I appreciate Kevin’s help and recommend Rockland Jeep to others. More
by aldisernia
August 27, 2024
Words cant describe how horrible an experience I had with Rockland CDJR. My Wrangler's differential was in need of service and it was making an un-natural sound. Bottom line I could not drive the vehicle. Fi Rockland CDJR. My Wrangler's differential was in need of service and it was making an un-natural sound. Bottom line I could not drive the vehicle. First off could not get an appointment for over 30 days. I could not wait that long as the vehicle is used for work. I brought the Jeep in on a Saturday and the service advisor (Brendan) admittedly said they cant look at it till Monday. I thought that was fair an left the vehicle. Problem started when I was informed Wednesday that the Jeep was still not even looked at. They then informed me that they did not have time and would not even diagnose what was wrong for at least another week. Mind you I have been a customer for 4 years. They then told me to pick up the Jeep and wait till my service appointment which is 7 days later. Why even take the car in in the first place. When I spoke to the Service Manager (Mary) she treated me horribly and told me to, "if you don't like it take you're business elsewhere." I called Ramsey Jeep and they took the vehicle next day and were great. I will have a positive review for Ramsey coming soon. More
by mike918268
August 27, 2024
This is my second car purchased from this dealership, they are the best! There are several dealerships that would be much closer to my home and work but would not go anywhere else. I cannot say enough ab they are the best! There are several dealerships that would be much closer to my home and work but would not go anywhere else. I cannot say enough about Oliver McIntyre and what a pleasure it is to deal with him. He made everything quick and easy. I left there in an hour with my new car. More
by JAD3601
August 27, 2024
I am not happy with what they charged me ,the parts were $191.87 and they charged me for labor $1170,I honestly feel that was a cheat of the system, I asked around the dealership and got five employees and $191.87 and they charged me for labor $1170,I honestly feel that was a cheat of the system, I asked around the dealership and got five employees and they said the same,so I will be talking to my lawyer about this tomorrow.Something has to change. More
by rangerh6q9
Employees Worked With
August 27, 2024
Chris Saya was an absolute pleasure to work with. He was recommended to me and I have recommended him to others. He was very knowledgeable, patient, and professional. The staff at this dealership He was recommended to me and I have recommended him to others. He was very knowledgeable, patient, and professional. The staff at this dealership were also a pleasure to work with. Thank you. More
by RGL1384
Employees Worked With
Chris Saya
August 26, 2024
I was taken on time and the work was done when promised. Everyone was polite and professional. Everyone was polite and professional. More
by CAPRICRN14
Employees Worked With
August 26, 2024
Kevin was so patient, and helpful. He worked around our busy schedule. Thank you Kevin He worked around our busy schedule. Thank you Kevin More
by kcardona01
Employees Worked With
August 26, 2024
Would give no stars if I could. I purchased a vehicle from RCJDR a year ago, and the buying process with my salesman was smooth, no complaints here. When it comes to the service d I purchased a vehicle from RCJDR a year ago, and the buying process with my salesman was smooth, no complaints here. When it comes to the service department, stay away. I had to make no less than 5 service appointments in the first 5 months of owning the vehicle. On the last visit I was told the issue would be under warranty and to sign the a $350 dollar diagnostic order. A charge I was told I would not have to pay because the auxiliary battery was under warranty. Well, it turns out it wasn't the auxiliary batter like they said and that it was the main battery. This battery was not under warranty so the $350 diagnostic charge would now stand unless I spent over $600 on a new battery. Anyone with 1/2 a brain cell knows new batteries do not cost $600. I talked to the service manager and they did not budge. I told them I would pay the $350 and that was it. I went out and bought a superior non mopar battery for $200 and installed it myself in 10 minutes. I sent feedback of my experience, they didn't care, so I then emailed the GM who did get back to me, apologized, and said they would cut a check for the battery. That was in April, its now August and no one has responded to me in months. I also had to go to the service department at least 3 times for a leaking back window and well I am not going to waste any more of my time discussing what a bad experience this was as well. More
by dansevers
Employees Worked With
Tommy Mallia
