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Rockland Chrysler Dodge Jeep RAM

Nanuet, NY

4.6
5,144 Reviews
Mission Statement: To be an innovative leader, totally committed to customer satisfaction, employee satisfaction, integrity and teamwork. Rockland Chrysler Jeep Dodge provides the residents of Nanuet, NY and surrounding areas with up to date inventories of new and pre-owned Chrysler, Dodge and Jeep vehicles. But that isn't all you'll find! Our responsive staff can help you with financial matters, service your car, order OEM auto parts and more! We have the knowledge and experience to ensure you quality service. Come visit us today at 60 Route 304 or call us at (888) 435-3041.
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60 NY-304

Nanuet, NY

10954

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Showing 5,144 reviews

September 28, 2024

Best car buying experience I ever had. Tino and the team made me feel like a part of the family. I will refer everyone I know to purchase a vehicle from him. More

by DACH711
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tino Martinez
Oct 11, 2024 -

Rockland Chrysler Dodge Jeep RAM responded

Rockland Chrysler Dodge Jeep Ram is pleased to hear you felt like family during your visit. We appreciate the referrals and are glad Tino and our team made it a great car buying experience. Thanks for the wonderful review!

September 27, 2024

Customer service at Rockland Chrysler Dodge Jeep Ram service department is abysmal. The work environment there seems to be very hostile and toxic. More

by apinney02
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Maria Capello
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Bishop
Oct 11, 2024 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, Thank you for taking the time to share your feedback. We are always looking for ways to improve and I would appreciate the chance to discuss the level of customer care that you have received from our Service Team. Please contact me at your earliest convenience. Best regards, Maria Capello Customer Relations Manager (845) 405-7698

September 27, 2024

I had a Jeep recall and brought in my Jeep September 13th of this year, 2024. Starting with the young man who took my car in, to the Service Advisor Mr. Dupper who took down all my information, to the youn More

by sondee1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Dupper, Miss Eianna, young man working in the front of the garage
Oct 11, 2024 -

Rockland Chrysler Dodge Jeep RAM responded

Thank you for the detailed review of your experience at Rockland Chrysler Dodge Jeep Ram. We're glad to hear our team provided knowledgeable and exceptional customer service during your Jeep recall visit. Wishing you all the best.

September 26, 2024

Highly trained professional staff. Always calls and updates, and follows up afterwards. I highly recommend having work done there. More

by ARI_ROLNICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Capello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tommy Malia
Sep 27, 2024 -

Rockland Chrysler Dodge Jeep RAM responded

It's great to hear that you recommend Rockland Chrysler Dodge Jeep Ram. We appreciate your feedback on our team's professionalism and follow-up process. Thank you for your loyal business.

September 26, 2024

Very accommodating, was a pleasure working with the staff. Didn’t have to wait to long More

by drios113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Sep 27, 2024 -

Rockland Chrysler Dodge Jeep RAM responded

We appreciate your kind words about our team at Rockland Chrysler Dodge Jeep Ram. Glad to hear you had a smooth experience with us.

September 26, 2024

I have bought well over five vehicles from this dealership. But the quality of the service department has dropped drastically. I had a leased vehicle that I brought in for the second time for the s More

by rmkenney1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Maria Capello
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2024 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, Please know your feedback is very important to us. I would like the chance to speak with you about your experience with our Service Team regarding the warranty on your vehicle. At your earliest convenience, please reach out to me directly so we may discuss this further. Sincerely, Maria Capello Customer Relations Manager (845) 405-7698

September 25, 2024

Easy drop off, great service and the car was ready as for the evening pick up. More

by ziccajo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2024 -

Rockland Chrysler Dodge Jeep RAM responded

Glad to hear about your smooth experience with us at Rockland Chrysler Dodge Jeep Ram. Thanks for the review and take care.

September 25, 2024

We brought our leased 2022 Jeep Cherokee multiple times to address an issue with vehicle not starting and we are still having problems. This is unacceptable. I will be calling Jeep corporate customer care More

by gilmour6
Recommend Dealer
No
Employees Worked With
Kevin Leahy
3.0
This rating includes all reviews, with more weight given to recent reviews.
September 25, 2024

I have to say that it was a great pleasure dealing with Oliver and Kevin, two of the most professional people I have ever met. They quickly, professionally, and accurately resolved an issue that a differen More

by rosariovizzari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oliver McIntyre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Capello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oliver McIntyre,Kevin Leahy
Sep 27, 2024 -

Rockland Chrysler Dodge Jeep RAM responded

Wonderful to hear that you received such excellent service from our team at Rockland Chrysler Dodge Jeep Ram. We always strive for professionalism and attention to detail. Thank you for sharing your experience.

September 25, 2024

Perfect car transaction. I was vey satisfied find the the car and the deal. Would definitely get my next car through the same process. More

by FAPERROTTI1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Labrunda
Sep 27, 2024 -

Rockland Chrysler Dodge Jeep RAM responded

Thanks for sharing your experience with Rockland Chrysler Dodge Jeep Ram. We're pleased to hear you had a smooth transaction. Enjoy your new car.

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