Rocket Town Honda
Lompoc, CA
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It was a pleasure buying a car from RocketTown Honda with Mike as my sales rep. He was friendly, courteous, professional, and knew the car's features inside and out. I wouldn't hesitate to recommend Mike to Mike as my sales rep. He was friendly, courteous, professional, and knew the car's features inside and out. I wouldn't hesitate to recommend Mike to my family and friends. Thanks, Mike, for making my car buying experience a positive one!! More
The process of me wanting to get the car I wanted for the price I wanted was one of the most easiest things. Mike, my car sales representative, was awesome and was able to do much more than the other Honda d price I wanted was one of the most easiest things. Mike, my car sales representative, was awesome and was able to do much more than the other Honda dealerships in my area. Him and his team appraised my car for much more than what other dealerships wanted to give me. The process for me trading my car and getting my new one was super easy and straight forward. I will definitely come again to RocketTown Honda. If you are looking for a car I recommend talking to Mike or anyone in the team. They’ll get you the car that you want for the price that you want. More
I called yesterday about a car I am interested in buying. The salesman said the owner had it and would bring it back today. I emailed this morning, the salesman said he did have it and they would clean it The salesman said the owner had it and would bring it back today. I emailed this morning, the salesman said he did have it and they would clean it up and do a video walk through. No word for 3 hours, so I sent an email. No word for another hour so I called. The salesman said he would check for the car and call me back. Half hour later he called and said the owners wife took it again and thought we already did the walk through. How frustrating, since I have a trade in and all CASH for the rest. No financing needed. Ive never tried so hard to actually give my money to a dealership for a car!! The owner doesn't seem interested in selling the vehicle and it's a little weird he just uses the cars at his leisure. I'm definitely taking my business elsewhere! More
We found Mr. Barajas to be very informative as he explained how the operation of the car functions. We were there just to price and compare different models of cars, since we had just seen the models explained how the operation of the car functions. We were there just to price and compare different models of cars, since we had just seen the models that other dealers had. Mr. Barajas was very impressive, that we ended up with a new car! We found that Honda has very knowledgeable sales personal, they know their product! More
Purchased a new vehicle, did not get an owner's manual, did not receive the registration sticker that goes in the passenger side front window, when they installed the accessories in my car, they disconnect did not receive the registration sticker that goes in the passenger side front window, when they installed the accessories in my car, they disconnected the satellite antenna by accident, I had personalized plates that I wanted transferred over to my new vehicle. They remove my plates, gave them to me and stated that they had filled the paperwork out correctly. They did not. I received new plates in the mail and now I must go to the DMV and fix this mess that they created. It took them three days to install the accessories that I purchased with this vehicle. When I contacted Honda of Santa Barbara and Honda of San Luis Obispo, they told me on the phone that they could have installed them in a single day. Do not waste your time with this dealership their customer service is in the toilet. More
I bought my honda from Sue Wilks at Rocket Town Honda in November.She was the most helpful sales person I have ever delt with. She was very knowledgeable about the Hondas I was looking for and she put me in November.She was the most helpful sales person I have ever delt with. She was very knowledgeable about the Hondas I was looking for and she put me in the right car for my needs. They walked me through all the things that were on my car and how to use them. It was very helpful.If I ever need another car I wouldn't have any problem going back to RocketTown , or telling anyone that was looking for a Honda about the service and care they treat their customers. More
I hardly ever write reviews, but when I receive exceptional service, I make exceptions. Anyone who’s ever gone thru the car buying process knows how stressful it can be. Last time I went thru it w exceptional service, I make exceptions. Anyone who’s ever gone thru the car buying process knows how stressful it can be. Last time I went thru it was 2013. It was a half day affair and the pressure from the dealer put a damper from the whole buying experience, so when my wife and I were in the market for another car, we were apprehensive to put it mildly. Then we walked into rocket town and met Sue. Her no pressure approach and friendly demeanor put us at ease, making the whole experience a joy, the way it should be! Her and Jonah showed genuine concern to our needs and were knowledgeable and professional. They’re a great example of great customer service AFTER the sale as well, having taken care of a couple issues without blinking an eye, and at no extra charge. (Thanks Sue). I can recommend this dealership without hesitation. Something I have NEVER done before. More
Last week my wife took her car into this dealership for an oil change. Her engine requires 3.7 quarts of oil as it is the 1.5 liter motor. I checked the oil level in her car yesterday and the level was an an oil change. Her engine requires 3.7 quarts of oil as it is the 1.5 liter motor. I checked the oil level in her car yesterday and the level was an inch and a half above the maximum level line! I then opened the owner's manual for her car just to find the info that the car needs 3.7 quarts of oil and an information saying that overfilling the engine can result in damage etc which is my primary concern. Just to make things better, the receipt even says that they put 5 quarts of oil in it. It was the first and definitely the last time we got our car serviced there. When you go over there for an oil change make sure to check your level afterwards or they will screw up your car. More
I bought a 2020 Honda Fit. Sue and Natalee were so friendly and attentive. They see to it that you get everything that you need. Thanks for your good services. I would recommend Honda of Lompoc. friendly and attentive. They see to it that you get everything that you need. Thanks for your good services. I would recommend Honda of Lompoc. More