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Rock River Block Ford Kia
Rockford, IL
862 Reviews
Visit us for your new Ford, KIA and Mitsubishi needs as well as a great used car selection! Located in Rockford IL, the Rock River Block provides our customers with a stress-free sales experience and a finance department that can find financial solutions to save you money and fit within most budgets or credit situations. In fact, our website offers several online tools like a Payment Calculator or our Get Pre-Approved feature that help you plan ahead. We are your one-stop shop for finding your next vehicle.
This is a great spot to do your car shopping all in one place - you'll find new Ford, Kia and Mitsubishi vehicles as well as our Top of the Block used car building.
Our service department can take care of anything your Ford, Kia or Mitsubishi needs - from oil changes and tire rotations to engine and transmission work.
Our customers are our number one priority and motivator - above all else, we strive to deliver a superior experience. We make auto easy for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 862 reviews
December 29, 2009
Morris was great! He showed me different models and was patient with me while I compared notes and prices. Rock River was the best value I found and I didn't have to go far to find it! After the sales proc patient with me while I compared notes and prices. Rock River was the best value I found and I didn't have to go far to find it! After the sales process was complete Cesar, the finance guy, got me a really good rate at a local bank and completed my experience with a great finish. Thank you to everyone at Rock River for the effort and professionalism! More
by sports_history
Employees Worked With
Morris Giorgi and Cesar Tapia
March 19, 2004
I recently took my 5 year old Sonata into have some service. There were problems with the Engine and it has the 10yr/100000 mile protection plan...or so I thought. The clutch was slipping, which is n service. There were problems with the Engine and it has the 10yr/100000 mile protection plan...or so I thought. The clutch was slipping, which is not covered. With that said, before I knew the damage, the Service people said there was coffee upstairs in the showroom. It took all of 2 seconds to realize that this was a tactic to get me towards the new cars. Where upon I meet Dave. "How is it going" he said with a smirk. After explaining that I am here just to figure out what is wrong with my car he promptly suggested that I give one of the new models a spin. Not really interested, I decided to take it out around the block. I think I stunded them when I took it just around the block. Anyway, to make a long story short when I got back service told me that it was going to cost me about $1200.00 dollars to fix my car. "Needs a new clutch and some other parts", she said bold faced. "Shouldn't this be covered?" I said. "Nope..." Well I don't think so, I thought. "I think I will pass and take it home to store it" I said. "Oh...well it is going to cost $90.00 for us looking at it!" So I paid the clerk and when I turned around who should be there but Dave. With that same stupid smirk he asks if I want to take the new car home for a while to think about it. Thinking better, I told him to call me with a final price and I would think about it. He called about an hour later for what he claimed was a steal, which was more than the car was stickered at and offered $500 for my car in trade. ($1500 less than Kelly Blue Book value.) Thinking better I decided to have my car looked at by another dealer...20 minutes later and $139.00 bucks my car was running like new again. It needed a minor adjustment on the clutch and a tune up. Humm...Rock River Hyundai likes to get you coming or going. I cannot help but subscribe to all the other web pages that have said the same thing about RRH...they will rip you off if they think they can. My advice is stay as far away as possible from these yoko's. The only reason that I gave them a 3 on Friendliness is that they are friendly, but with friends like them who needs enemies. More
by adbanas
Employees Worked With
Service and Sales
