Rock River Block Ford Kia

Recently our family purchased a Kia Optima from Anderson Rock River Block. It was a pleasent and enjoyable experience. Joseph DeRiggi was our sales repressentive. He was respectful, a true professional, ans Rock River Block. It was a pleasent and enjoyable experience. Joseph DeRiggi was our sales repressentive. He was respectful, a true professional, answering all of our questions and a gentleman, letting us work at our own pace. The rest of the staff that we dealt with treated us with the utmost respect. We look forwrd to doing business with them again. More

I have bought two cars from Rock River Ford in the past. With this current purchase, this will be my third car that I have purchased from them. I have always told them what kind of car that I'm looking for With this current purchase, this will be my third car that I have purchased from them. I have always told them what kind of car that I'm looking for and the payment that I can afford. They have always strived for excellence when it comes to customer service. More

In 2004 puchased new SanteFe, and have passed on my good comments to Hyundai Corp. in Califorinia about the fact that I just repaced original plugs at 122,000 miles and at my current milage of 124, 654miles comments to Hyundai Corp. in Califorinia about the fact that I just repaced original plugs at 122,000 miles and at my current milage of 124, 654miles I still have over 50% of my original brake system( this was per an authorized auto repair shop in Belvidere, IL.)These are good comments and represnt the quality parts put into the manufacturer of this automobile. Respectfully submitted by Robert Zarlenga, 507 Seasons Parkway Belvidere, Il. 61008 (815)544 0282 More

This dealership is awesome, if you go ask for Pat Carter, she is an awesome salesperson and will go over and beyond for you! We are VERY happy with our purchase from this dealership but especially with Pat C she is an awesome salesperson and will go over and beyond for you! We are VERY happy with our purchase from this dealership but especially with Pat Carter!! Their service department is also great, we have been going here for over 10 years and will continue to do so! More

Just bought a new KIA Optima from Rock River Block. I have been looking throughout Chicago for the exact vehicle I wanted and the price I was willing to pay. Although Rockford is 90 minutes from my hous have been looking throughout Chicago for the exact vehicle I wanted and the price I was willing to pay. Although Rockford is 90 minutes from my house, it was well worth the drive. I dealt mainly with Jody Petrie through e-mail and the phone. She was AWESOME to work with. I was on the west coast when I sent my initial inquiry via their web site. It was midnight where I was (2AM in Chicago). Jodie picked up my message and sent me an answer 30 minutes after I submitted my information. She was quick to respond and answered every dumb question I had. She even e-mailed me pictures of the wheels! We reached a deal over e-mail and I made the drive. Everything I was promised was true and my deal was done in 30 minutes. They were great to work with. I would highly recommend the dealership - and make sure you contact Jody! I will definitely work with them again for my next Kia purchase. The car is fantastic as well. I bought the Optima SX. I have owned Honda, Acura, Toyota and Nissan. The value in this car is hard to beat and the feature list is unreal. The Japanese manufactures have their work cut out for them - Kia and Hyundai are on a roll - now I know why! More

They used to be very high pressure and pushy. Not this time, the experience was very pleasanter. I will recommend them to others. They had a nice inventory. I looked at 2 dealers before and they did not h time, the experience was very pleasanter. I will recommend them to others. They had a nice inventory. I looked at 2 dealers before and they did not have the color I wanted. They had 3 for me to pick from here. More

Went there yesterday, for an appointment, was met in the parking lot by a salesman, who was not the one we were there to meet. At first he was very pleasant, but when we went in to talk numbers, things did parking lot by a salesman, who was not the one we were there to meet. At first he was very pleasant, but when we went in to talk numbers, things did not seem to work out as we had hoped. It differed greatly from what the online price was (by over 2ooo)Part of this was a misunderstanding on our part, but they started the deal much higher then I expected and tried to make it look really good, but I honestly feel, they were overselling the car. Later, after much confusion we decided to walk away from the deal and go talk about it. we were told we were stupid for not going ahead with the deal, and that we wasted his time. When making a purchase of a new car, you do not drive an hour to get insulted. Clearly high pressure sales, without much negotiating room. I will not be guilt tripped into a major purchase. Their online prices will lure you in, but buyer beware, they will not deliver anywhere near what seems to be promised. I have never had a worse 4 hours at a auto dealership, and I am very glad we made another hour drive out east to where our business was appreciated. The only thing nice I have to say is, the sales manager seemed much nicer and almost irritated with the salesman as well. Also the internet sales manager Stephanie was very nice and seemed to know what we were there for. More

My husband and I, stopped in to look at the new Kia Optima. Every person that we came in contact with were all so very nice. From the sales manager all the way down do the young man who was cleaning Optima. Every person that we came in contact with were all so very nice. From the sales manager all the way down do the young man who was cleaning the show room floor, it's like we were family. We will be doing all of our car purchasing with the folks at ROCK RIVER. We had been looking at a lot of cars and the Kia blew all of them away. I have never driven a car that made me feel as comfortable and secure as the Kia Optima did. We felt that we waked away with a deal of our life and made great freinds as well. The entire process was great, they showed us every inch of there facility so that we new everything they have to offer. I think the best part was that they took the time to help me understand my new car and helped me program my bluetooth. These are people who care about the people who come into there dealership. Best experiance ever! More

I would definitely recommend the sales rep, Patricia Carter! We accompanied our friend, MarySue Wright, who was purchasing her 7th car from the Hyundai Dealer! Now THAT woman deserves some grand treat Carter! We accompanied our friend, MarySue Wright, who was purchasing her 7th car from the Hyundai Dealer! Now THAT woman deserves some grand treatment from Hyandai!! Anyways, my spouse, Dwayne, and I were very pleased with Pat, her professionalism, knowledge, confidence, assurances, courteousness, etc. I have never owned a Hyundai before and we bought one because of our friend, MarySue Wright!!!!!!!!! Send me emails often and I'll give you my ratings! Mitzi and Dwayne Williams 2009 WInters Drive Loves Park, IL More

The group here on Perryville Road did a fantastic job! The true test is when something happens when buying a used car. I bought a used 2008 Santa Fe. The issue was a lost key. Tony stepped in and instantl The true test is when something happens when buying a used car. I bought a used 2008 Santa Fe. The issue was a lost key. Tony stepped in and instantly corrected the situation. Andy (loans) said he would beat my bank's the rate. He did even after I received the car 1 day later! This group works as a team and focus on fitting you into the right vehicle. Great job. You have converted me to Hyundai! More