Rock River Block Ford Kia

Great Had a great saleman. Worked with me every step of the way.had a problem less than 24 hours after I got my van and I was given a temporary vehicle and Had a great saleman. Worked with me every step of the way.had a problem less than 24 hours after I got my van and I was given a temporary vehicle and everything was fixed promptly. More

Great it was a wonderful and easy experience with finding my car! Jason was very helpful with everything. Also the whole dealership was great with helping m it was a wonderful and easy experience with finding my car! Jason was very helpful with everything. Also the whole dealership was great with helping me find the perfect car. More

Best purchase ever!!!! My husband and I were in Rockford visiting my mother who was in a nursing home. My husband had told me he thought he might venture out to do some fac My husband and I were in Rockford visiting my mother who was in a nursing home. My husband had told me he thought he might venture out to do some fact finding in preparation for beginning truck shopping. I believe he told our salesman that there was no way he was going to be buying a truck so if there were other "live" customers to wait on them...... My husband brought the truck at lunch time for us to test drive and we both fell in love with it! Everything about this sale was smooth and pleasant. From scheduling a time to bring in our trade for them to look over, to picking up the new truck, to service after the sale - Jason Saenz has taken great care of us and even though we live out of town we are thrilled that we purchases our new F-150 4x4 from Rock River Ford! More

2013 Kia Soul I first came to Rock River Kia a week after my car was totaled in a hit-and-run, thinking that within the next week or so I would able to buy a new ve I first came to Rock River Kia a week after my car was totaled in a hit-and-run, thinking that within the next week or so I would able to buy a new vehicle. Chris sat down with me and went over my options; I had bad credit, and still owed over $6K on the totaled car (after the insurance pay out) that my entire tax return would have to go to. It turned out that it would take almost another 5 weeks for my old Lienholder and Insurance to work things out to where my old loan was paid off, freeing me to buy a new vehicle. Chris kept in touch with me over the whole process, sending me info about used cars coming in that would fit my budget; and never once did he lose patience with the process that I had no control over. When I was finally able to come in to buy a car, he was able to get me into something much better than I had expected with my Credit; and the process was quick and easy. I will happily recommend all my local friends to this dealership, and to Chris in particular. More

Chevy Silverado 2500hd Great buying experience. Jason went out of his way to help! He picked me up from over an hour away to help me take delivery of the vehicle. Great buying experience. Jason went out of his way to help! He picked me up from over an hour away to help me take delivery of the vehicle. More

Easy hassle free car purchase We were looking for a 2012 Ford Fusion AWD & no one in Rockford had one. We came to Rock River Ford & Chad Layfield was our salesman. He immediately w We were looking for a 2012 Ford Fusion AWD & no one in Rockford had one. We came to Rock River Ford & Chad Layfield was our salesman. He immediately went to work with sales manager Jason Brown & found exactly what we were looking for. Waited a acceptable amount of time for the car to be shipped to Rockford & we couldn't be happier! Great service friendly people, no hassles, couldn't have asked for a better buying experience. More

Great service When I first went into Rock River Block, I told Jason I wanted to buy a Chevy Cruze. I told him what I liked about the car and he let me test drive on When I first went into Rock River Block, I told Jason I wanted to buy a Chevy Cruze. I told him what I liked about the car and he let me test drive one. When I came back from the test drive j didn't like it as much as I thought. Jason then suggested a focus which fit the reasons for me wanting a Cruze. I went in on a Tuesday picking out what I wanted in the focus. And Black Friday I received it. They drove to another place to get me my car in a timely manner. I LOVE my focus and I am so happy Jason suggested it. Great customer service and left very satisfied with the choice of car! More

Great online buying experience I live in new jersey and bought my car online from the rock river salesman Jason online. They had the perfect car I was looking for. They made it a ve I live in new jersey and bought my car online from the rock river salesman Jason online. They had the perfect car I was looking for. They made it a very comfortable buying experience and really did a lot to help minimize any worry that the car is anything less than perfect. We have had the car for about a month and it has been great! Jason helped take tons of pictures to show the condition of the vehicle and he even helped coordinate the shipping g for us. After.a few evenings of reviewing photos and negotiating price , we reached a deal and the car was delivered to my house About a week later. The only hiccup in the process was a slight delay in waiting for the title to arrive in the mail. Other than that, everything was great! More