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Rock River Block Ford Kia
Rockford, IL
862 Reviews
Visit us for your new Ford, KIA and Mitsubishi needs as well as a great used car selection! Located in Rockford IL, the Rock River Block provides our customers with a stress-free sales experience and a finance department that can find financial solutions to save you money and fit within most budgets or credit situations. In fact, our website offers several online tools like a Payment Calculator or our Get Pre-Approved feature that help you plan ahead. We are your one-stop shop for finding your next vehicle.
This is a great spot to do your car shopping all in one place - you'll find new Ford, Kia and Mitsubishi vehicles as well as our Top of the Block used car building.
Our service department can take care of anything your Ford, Kia or Mitsubishi needs - from oil changes and tire rotations to engine and transmission work.
Our customers are our number one priority and motivator - above all else, we strive to deliver a superior experience. We make auto easy for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 862 reviews
March 23, 2015
Pleasant Experience Mitch Edler was a very comforting, calm salesman. He was by no means pushy nor did he make me feel like he was in a hurry to make the sale. I was torn Mitch Edler was a very comforting, calm salesman. He was by no means pushy nor did he make me feel like he was in a hurry to make the sale. I was torn between two vehicles when it came down to it, one of which was much higher priced than the other. There was no pressure from Mitch when it came to the final decision process. To top it all off, Mitch came in on his day off to finalize the sale and get me out of there with my new vehicle. Overall, this was a very positive buying experience and I would highly recommend Mitch and Anderson Rock River Block to anyone looking to purchase a new or used vehicle. More
by OD
March 19, 2015
Great Experience! I had the best experience. Mitch is warm, friendly and calm and made me feel very comfortable. I'm super happy with my Kia Soul :) His follow up has b I had the best experience. Mitch is warm, friendly and calm and made me feel very comfortable. I'm super happy with my Kia Soul :) His follow up has been excellent as well. I will highly recommend Mitch to my friends and family. Thanks for everything- the sales and service experience was very positive! More
by sunflower8
Employees Worked With
March 18, 2015
Great it was a wonderful and easy experience with finding my car! Jason was very helpful with everything. Also the whole dealership was great with helping m it was a wonderful and easy experience with finding my car! Jason was very helpful with everything. Also the whole dealership was great with helping me find the perfect car. More
by snsznxjazmcnd
Employees Worked With
Jason Saenz
March 18, 2015
Best purchase ever!!!! My husband and I were in Rockford visiting my mother who was in a nursing home. My husband had told me he thought he might venture out to do some fac My husband and I were in Rockford visiting my mother who was in a nursing home. My husband had told me he thought he might venture out to do some fact finding in preparation for beginning truck shopping. I believe he told our salesman that there was no way he was going to be buying a truck so if there were other "live" customers to wait on them...... My husband brought the truck at lunch time for us to test drive and we both fell in love with it! Everything about this sale was smooth and pleasant. From scheduling a time to bring in our trade for them to look over, to picking up the new truck, to service after the sale - Jason Saenz has taken great care of us and even though we live out of town we are thrilled that we purchases our new F-150 4x4 from Rock River Ford! More
by hollyjs
Employees Worked With
Jason Saenz
March 18, 2015
Great Had a great saleman. Worked with me every step of the way.had a problem less than 24 hours after I got my van and I was given a temporary vehicle and Had a great saleman. Worked with me every step of the way.had a problem less than 24 hours after I got my van and I was given a temporary vehicle and everything was fixed promptly. More
by jowhite59
Employees Worked With
Jason Saenz
March 17, 2015
2013 Kia Soul I first came to Rock River Kia a week after my car was totaled in a hit-and-run, thinking that within the next week or so I would able to buy a new ve I first came to Rock River Kia a week after my car was totaled in a hit-and-run, thinking that within the next week or so I would able to buy a new vehicle. Chris sat down with me and went over my options; I had bad credit, and still owed over $6K on the totaled car (after the insurance pay out) that my entire tax return would have to go to. It turned out that it would take almost another 5 weeks for my old Lienholder and Insurance to work things out to where my old loan was paid off, freeing me to buy a new vehicle. Chris kept in touch with me over the whole process, sending me info about used cars coming in that would fit my budget; and never once did he lose patience with the process that I had no control over. When I was finally able to come in to buy a car, he was able to get me into something much better than I had expected with my Credit; and the process was quick and easy. I will happily recommend all my local friends to this dealership, and to Chris in particular. More
by aidensadi
Employees Worked With
Chris Sperry, Josh Smith
February 25, 2015
Wonderful Service Department A wonderful, wonderful customer service team with a special mention to Megan and Matthew as well as Service Manager Don, at Anderson’s Rock River Ford A wonderful, wonderful customer service team with a special mention to Megan and Matthew as well as Service Manager Don, at Anderson’s Rock River Ford. Briefly, my wife and I were traveling from Grand Rapids, MI to Minneapolis MN, with our 99 year old grandmother, transferring her to a nursing home in MN. We had to get to MN in a single day to continue Medicare coverage. Our 2013 Ford Fusion broke down in Rockford, IL and we called Ford Roadside assistance. Luckily they sent us to Megan at Anderson’s Rock River Ford, who came and picked us up and transferred us to a Rental Car Company and sent us immediately on our way and we made it to Minneapolis in time. Matthew coordinated the towing of the car to receive it that day and with his service team was able to repair the problem so that we could pick the car up on our way back through the very next day. They kept in touch with us about the problem and their assessment of it. The car was under warranty and some dealers may have found other things wrong with it but Matthew and his team made a single repair and found that it fixed the entire problem. So, they finished up and made it available to us for pickup. It is very nice and refreshing to have such a group of people go out of their way to help strangers without apparent compensation. Thank you very much, Rock River Ford. John R. More
by johnr
Employees Worked With
Megan Matthew Don
February 10, 2015
Warranty B/S Bought 2012 MKZ and during financing Josh said he added extend warranty to my loan. He said it was only 5 dollars a month extra. Turns out it cost 34 Bought 2012 MKZ and during financing Josh said he added extend warranty to my loan. He said it was only 5 dollars a month extra. Turns out it cost 34 dollars a month. I drove 50 miles back to Rockford and canceled warranty. Totally taking advantage of. I will never walk though the doors of ROCK RIVER FORD AGAIN!!!!!! More
by wayne
Employees Worked With
Josh Smith finance manager
December 18, 2014
Chevy Silverado 2500hd Great buying experience. Jason went out of his way to help! He picked me up from over an hour away to help me take delivery of the vehicle. Great buying experience. Jason went out of his way to help! He picked me up from over an hour away to help me take delivery of the vehicle. More
by timothy199662002
Employees Worked With
jason
December 10, 2014
Easy hassle free car purchase We were looking for a 2012 Ford Fusion AWD & no one in Rockford had one. We came to Rock River Ford & Chad Layfield was our salesman. He immediately w We were looking for a 2012 Ford Fusion AWD & no one in Rockford had one. We came to Rock River Ford & Chad Layfield was our salesman. He immediately went to work with sales manager Jason Brown & found exactly what we were looking for. Waited a acceptable amount of time for the car to be shipped to Rockford & we couldn't be happier! Great service friendly people, no hassles, couldn't have asked for a better buying experience. More
by fatbabyhas4
Employees Worked With
Chad Layfield
