Rock River Block Ford Kia
Rockford, IL
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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New Car Purchase Bernie is great to work with , I have purchased 8 vehicles from him since 2006 . One of the most important things to me in the service dept. any tim Bernie is great to work with , I have purchased 8 vehicles from him since 2006 . One of the most important things to me in the service dept. any time I have had any issues with service Bernie has been there to help resolve them . I would recommend Rock River Ford to anyone who is looking to buy new or used . If Bernie tells you he is going to do something you can bank on it , he is a man of his word . More
Time for a new car Bought my last Ford Focus from Bernie. Good to deal with. Knows his products. Gets back to you when you have quesitons with the answers. Too bad F Bought my last Ford Focus from Bernie. Good to deal with. Knows his products. Gets back to you when you have quesitons with the answers. Too bad Ford does not make the Focus Wagon any more, but the Hatchback should work OK. More
Catastrophic failure of customer service Poor professionalism, no customer service. I have more to say about this dealership as a negative than I said through the whole buying process. I ha Poor professionalism, no customer service. I have more to say about this dealership as a negative than I said through the whole buying process. I have spent almost an equal amount of time trying to get them to fulfill their contract than I did while purchasing the car. I have filed professional level complaints with the BBB on them, though they are not accredited (wonder why). I went all the way to the top, Rick Stout, and for that I was granted a $25 mobile gift card to make up for the five different trips I have made down to the lot to speak with them. More
Bernie is the best! I have bought or negotiated for myself, family and friends at least ten vehicles with Bernie Krowczyk. He is without a doubt the best car salesman I'v I have bought or negotiated for myself, family and friends at least ten vehicles with Bernie Krowczyk. He is without a doubt the best car salesman I've ever worked with. He's knowledgeable, friendly and is an excellent intermediary between dealership managers and the customer. Putting Bernie and Ricky Stout together and you have a perfect team. More
FORTH PURCHASE ANOTHER GREAT JOB FORTH CAR OR TRUCK BOUGHT FROM THE BLOCK ALWAYS DONE US RIGHT THANKS TO BERNIE AND MATT YOU GUYS ROCK THANKS AGAIN ANOTHER GREAT JOB FORTH CAR OR TRUCK BOUGHT FROM THE BLOCK ALWAYS DONE US RIGHT THANKS TO BERNIE AND MATT YOU GUYS ROCK THANKS AGAIN More
very professional I had a very pleasant and stress-free experience. Bernie answered all my questions and promptly located me a vehicle. No wasted time a very smooth I had a very pleasant and stress-free experience. Bernie answered all my questions and promptly located me a vehicle. No wasted time a very smooth transaction. More
purchased a 2014 jeep compas we just bought a 2014 jeep compass from Bernie Krowczyk and he was very helpful in working with us and very friendly. If there is a way to get you int we just bought a 2014 jeep compass from Bernie Krowczyk and he was very helpful in working with us and very friendly. If there is a way to get you into a new car he will find it no matter what or how long it takes. great service at Anderson rock river ford..... More
Purchasing a car at anderson Rock River ford I recently had the opportunity to briefly interact with Mr. Ricky Stout and found him to be a huge help. I thank him so much! However, It has been m I recently had the opportunity to briefly interact with Mr. Ricky Stout and found him to be a huge help. I thank him so much! However, It has been my extreme pleasure to have had the sales services of Mr. Bernie Krowcyzk on several occasions. Yes, I have purchased several vehicles with his excellent assistance. He is a special sales gentleman in that he understands his customers, their specific needs and inclinations. Mr. Krowcyzk develops an understanding of his clients that then allows him to give you just the right, and correct assistance that you need, such as in helping you decide on the type of vehicle first, through the options and details, to the exacting explanations of all those features. In addition to his uncanny perception in really getting to "know" people, he also seems to always know when they need a little time to think things over, to decide, to consider new and different ideas, etc. He is such a genuine and caring "people " person. This is not as easy or common as one might think. It takes education and understanding and heart. This type of personality is used for such "good" in his case as he really respects you so much during the entire process. From the first time you walk in to the last detailed instruction (on one of your new vehicle's many challenging pieces of instrumentation!), you are guided with kindness, professionalism and respectful authenticity. This type of connection then assures one that they can return to the dealership if necessary for further guidance. I have consistently and enthusiastically recommended Mr. Krowcyzk to several family members, friends and acquaintances and will continue to do so in future. I applaud his work ethic! More
Very professional excellent service great to deal with Everything from start to finish smooth as glass No surprises Great people to deal with I will recommend these guys to any one looking to buy new o Everything from start to finish smooth as glass No surprises Great people to deal with I will recommend these guys to any one looking to buy new or used More
This is our 3rd F150 Ford Truck that we have purchased!!!! If you're looking for PERFECTION and it's BEST... then you need to buy your next vehicle at Rock River Ford, Rockford Il. This happens to be our 3rd T If you're looking for PERFECTION and it's BEST... then you need to buy your next vehicle at Rock River Ford, Rockford Il. This happens to be our 3rd Truck, working with Bernie Krowczyk, Matt Foley, and staff have always been nothing but the best experience around. Explaining details, fair pricing, honesty is what they are known for if that's what you're looking for! Don't waste your time & gas searching other places... this is exactly the place to go! More