Rock River Block Ford Kia
Rockford, IL
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 862 reviews
2015 Flex We have had previous sales history with Bernie. As before, Bernie was very helpful during the sales process. He listened to our thoughts and found us We have had previous sales history with Bernie. As before, Bernie was very helpful during the sales process. He listened to our thoughts and found us the vehicle for our needs. We are pleased with the results. More
Honest and interested I was offered something within my budget. Mitch described the options available, he didn't just offer the trim level. He explained how I could get all I was offered something within my budget. Mitch described the options available, he didn't just offer the trim level. He explained how I could get all the "extras" and remove unneeded items so I could get a car I will truly love for years to come. I felt like he truly was listening to my answers and that he watched my driving habbets to fit me with the right trim/options package. More
Great Buying Experience!! I was interested in buying a car but wasn't exactly sure what I what I wanted. I had a specific price range that I wanted to stay within, but also a I was interested in buying a car but wasn't exactly sure what I what I wanted. I had a specific price range that I wanted to stay within, but also a vehicle that didn't have a lot of miles. Jon Gamlin was very helpful and patient with me during the entire process. I test drove a couple of cars and ended up with my Chevy equinox. I would highly recommend not only the dealership but the salesman. Best car buying experience I've had. More
Quick and easy. We confirmed a time to test drive a mustang and when we got there it was ready to go. John Gamlin was pleasure to work with and the deal was completed We confirmed a time to test drive a mustang and when we got there it was ready to go. John Gamlin was pleasure to work with and the deal was completed promptly for a great price. More
purchased a new car The sales person was very knowledgeable about the Ford Fiesta. When I was ready to leave with my new car Jon Sat in the car with me and went over a l The sales person was very knowledgeable about the Ford Fiesta. When I was ready to leave with my new car Jon Sat in the car with me and went over a lot of the features and said that if I had any questions after I leave to just give him a call or stop back and he would be glad to help me. Mike in the Finance department was also very knowledgeable and quickly processed my loan application. Jason was also helpful when it came to explaining about the term of the loan and rates. More
they were very nice friendly people Dwight Pearson and Mick Richards were very friendly. And help you get what you want and help you get it for the amount you can afford with know pressu Dwight Pearson and Mick Richards were very friendly. And help you get what you want and help you get it for the amount you can afford with know pressure. They are very understanding and helpful to get what you need More
Honest, Friendly and most Helpful Salesman Tito was by far the most honest and helpful salesman I've every dealt with, hands down the best. At no point did we feel pressured or uncomfortable. Tito was by far the most honest and helpful salesman I've every dealt with, hands down the best. At no point did we feel pressured or uncomfortable. We will definitely be returning to buy a vehicle from him. More
BUYING A NEW CAR Bernie is a great honest salesman. Would recommend Bernie to anyone looking to buy a new car. He is only interested in making your experience an excel Bernie is a great honest salesman. Would recommend Bernie to anyone looking to buy a new car. He is only interested in making your experience an excellent one. More
Bernie is the man! The only person I will deal with is Bernie. I always recommend him to friends of mine. The most professional and always willing to help whether it's a The only person I will deal with is Bernie. I always recommend him to friends of mine. The most professional and always willing to help whether it's a service issue or just a question. More
Need different set of wheels? See these guys Christine, my 2004 Jeep, that was nothing but grief and trouble died and I needed a car. My mechanic recommended on of his friends who worked at Top Christine, my 2004 Jeep, that was nothing but grief and trouble died and I needed a car. My mechanic recommended on of his friends who worked at Top of the Block. My son and I went over there and were immediately greeted by Dwight Pearson. We told him we had been referred to one of their employees by our mechanic. Dwight took us to see Mick Richards. Dwight is no hesitate in trying to set up us up with whomever we came to see. None of that trying to steal a potential customer from a fellow salesman. Integrity is a rarity in today's sales fields. We told him we were there to see another of their employees, Mick explained to us the predicament regarding the referral and asked if we would be comfortable working with Dwight. Mick promised to high pressure sales, all our questions would be answered, and they would find us something that we would be comfortable for us. He also said Dwight would as a lot of questions and he did. Questions about our like and dislikes, driving habits, who would be driving the car, financial situation and payment comfort level. Dwight and Mick found 4 cars that they thought would be a good match for us. We tried out car after car. We laughed about cars, tried on a dream cars, and, eventually, decided on a very low mileage, well loaded, classy looking 2012 Jeep Liberty, We got a nice deal on the car with a low interest rate on our loan. Another mechanic checked out the car and said he would buy the car for his daughter to drive. What started out to be a very stressful situation turned into a rather enjoyable experience. All in all, it was the most fun I have had buying a car. More