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Rock River Block Ford Kia
Rockford, IL
862 Reviews
Visit us for your new Ford, KIA and Mitsubishi needs as well as a great used car selection! Located in Rockford IL, the Rock River Block provides our customers with a stress-free sales experience and a finance department that can find financial solutions to save you money and fit within most budgets or credit situations. In fact, our website offers several online tools like a Payment Calculator or our Get Pre-Approved feature that help you plan ahead. We are your one-stop shop for finding your next vehicle.
This is a great spot to do your car shopping all in one place - you'll find new Ford, Kia and Mitsubishi vehicles as well as our Top of the Block used car building.
Our service department can take care of anything your Ford, Kia or Mitsubishi needs - from oil changes and tire rotations to engine and transmission work.
Our customers are our number one priority and motivator - above all else, we strive to deliver a superior experience. We make auto easy for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 862 reviews
May 26, 2020
Simply the Best Bernie continues to exceed all expectations. He gave his 100% at every step of the process and made the experience as seamless as possible. If you're Bernie continues to exceed all expectations. He gave his 100% at every step of the process and made the experience as seamless as possible. If you're in the market for a new vehicle, I cannot recommend Bernie enough -- he is simply the best! More
by colprest
Employees Worked With
May 17, 2020
Another great experience with the Rock River Block Team. Bernie and Mike are very dependable salesmen. They were able to make the car buying experience as normal as any other even with all the virus regul Bernie and Mike are very dependable salesmen. They were able to make the car buying experience as normal as any other even with all the virus regulations. More
by Faithful4
April 25, 2020
Excellent service from Bernie, Paul and Greg. Bernie helped me with finding a car. Paul helped me when car arrived and Greg was the finance person. They were all so helpful and I will go nowhere else to helped me with finding a car. Paul helped me when car arrived and Greg was the finance person. They were all so helpful and I will go nowhere else to buy a car when you have these people working with you. More
by Kay.forsen
February 15, 2020
Third time was the charm. The vehicle was here just as promised. Great service, and Harvey Kellar was friendly, solicitous, and thorough throughout the purchasing experience. Luke did a great job in finan promised. Great service, and Harvey Kellar was friendly, solicitous, and thorough throughout the purchasing experience. Luke did a great job in finance, and the detailing crew had the car ready and waiting when we arrived. More
by Chicago Grandma
February 08, 2020
Felt comfortable with Darrell I had occasion recently to bring my 2011 Edge into Rock River Ford for service. I needed the Radiator flushed. I know that the Edge with the 3.5 Durat I had occasion recently to bring my 2011 Edge into Rock River Ford for service. I needed the Radiator flushed. I know that the Edge with the 3.5 Duratec Engine calls for a particular Coolant. I asked Darrell about that. He said (Just a minute Dave,Lets talk to parts) He got the answer and explained to me why the Dark Green coolant is important for the complete health of the motor and especially the water pump. I asked him if he would have the mechanic give the whole underneath of my car a look over while it was on the hoist. That was done and the mechanic not only assured me that I the car was GOOD. I did need a left ball joint. I had that done the next day. The Mechanic not only told me the importance of using the dark green coolant but he gave me a bottle half full of it for my convenience Just in case in needed some later I was completely happy with the attention I got from Darrell and also his mechanic. I wish I had his name because he was great.. More
by ByronDave
Employees Worked With
Darrell McLaughlin
January 16, 2020
Justin went above and beyond in solving problems and getting repairs done for me. He has the patience of Job and was so very understanding. getting repairs done for me. He has the patience of Job and was so very understanding. More
by Atlady54
Employees Worked With
December 21, 2019
Good deal on our certified pre-owned Forte. Johnny, Maurice, and Doug were great to deal with and really helpful. The people at Rock River Kia were easy to deal with. We were really close to w Johnny, Maurice, and Doug were great to deal with and really helpful. The people at Rock River Kia were easy to deal with. We were really close to what we were looking to spend on a new vehicle. Thanks. More
by miller
November 22, 2019
Mitch found us the perfect car for our daughter. Got it cleaned up, had a bit of maintenance that they aided with. RRF/Kia was on point for now our 3rd vehicle Purchased through them! Thank you all!! cleaned up, had a bit of maintenance that they aided with. RRF/Kia was on point for now our 3rd vehicle Purchased through them! Thank you all!! More
by KC9VAE
Employees Worked With
Other Employees :
Lance Armstrong, Luke Nelson
November 01, 2019
TAKE YOUR BUSINESS ELSEWHERE!!! Went in for complimentary service and left with $300 worth of damage to vehicle! Would not take any responsibility for the damage claiming it was the previous service provide service and left with $300 worth of damage to vehicle! Would not take any responsibility for the damage claiming it was the previous service providers fault, when there wasn’t another previous service performed at the time. Now I cannot get another shop to perform maintenance to the vehicle until the issue is resolved because they do not want to be liable and it would void the warranty of any work performed. Working with them has been anything but a pleasure. More
by N.J.
Employees Worked With
Matthew Deering
October 24, 2019
Polite and professional! I purchased my first car from Rock River Ford a few weeks ago, and had a wonderful car buying experience. Everyone who I interacted with through the e I purchased my first car from Rock River Ford a few weeks ago, and had a wonderful car buying experience. Everyone who I interacted with through the entire process was extremely polite and professional. I felt welcomed right away, and never felt pressured or forced to make any decisions during the process. I highly recommend this dealer if you're looking for a smooth buying experience! More
by cdoug
