Rock River Block Ford Kia

Awesome experience.. Mitch was Amazing.! Thank you so much Mitch and everyone at Kia..you were all so helpful.. I had a great experience once again...love my new car...I seriously can't say e Thank you so much Mitch and everyone at Kia..you were all so helpful.. I had a great experience once again...love my new car...I seriously can't say enough about the great customer service..Thank You.. More

Great Service I was able to work with a great sales man named Bernie Krowczyk, the process of buying a new Ford F-150 was seamless. He helped me find exactly the m I was able to work with a great sales man named Bernie Krowczyk, the process of buying a new Ford F-150 was seamless. He helped me find exactly the model I wantedt with the right package in a short period of time. Bernie found every incentive and price reduction he could to help me, he was able to to find me deals due to my military employment and the fact that I'm a student. I will be back for my next Ford purchase only at Anderson Rock River Ford. Thanks again Bernie More

Joseph De Riggi is the MAN My wife & I had a very nice experience buying our 2016 Escape. Joseph sat down with us to find out what our needs were. He showed us a very nice Escap My wife & I had a very nice experience buying our 2016 Escape. Joseph sat down with us to find out what our needs were. He showed us a very nice Escape, but it was a little out of our price range. He then showed one that had a couple less options that was perfect for us and it fit our budget. After we bought it Joseph spent at least an hour showing us how to use every option. Throughout the whole experience we felt in good hands. More

Yippee Skippee From the time I walked in the door my experience was great. Rick Stout greeted me and once I explained what my interest was he found someone that kn From the time I walked in the door my experience was great. Rick Stout greeted me and once I explained what my interest was he found someone that knew about my needs. Eric Kilmer helped me determine if leasing was what would work best for me and matched my price points and was pleasant during the whole process. Test drove a Ford Fusion and ended up taking it home that day. Josh Smith in the finance department answered questions about taxes and leasing through a company was very kind during the paper signing process. Oh did I mention the vehicle came complete with license plates? Love the car and would recommend Eric, Rick, and Josh and Anderson Rock River Block Ford to any one. More

HAPPY AS CAN BE! I had the best experience ever in this dealership!!! Eric and Mick made the experience so painless even with all my doubts.. Eric dropped me off and p I had the best experience ever in this dealership!!! Eric and Mick made the experience so painless even with all my doubts.. Eric dropped me off and picked me up to assure I was able to get in to complete the process he went above and beyond and I appreciate Eric and Mick soooooooo much! And I also would like to Thank josh in the finance department as well for going the extra mile to get me approved! I tell everyone about these guys they are the best at what they do! More

A'lisa Exceeds Expectations Very happy to have had A'lisa greet us & stick with us as we worked through the process of a new vehicle purchase.Exceeded Expectations! Very happy to have had A'lisa greet us & stick with us as we worked through the process of a new vehicle purchase.Exceeded Expectations! More

ONE OF THE BEST DAYS OF MY LIFE I was already approved for a vehicle, but I had my doubts. Mick & Eric were determined to make sure I left with a vehicle that I was happy with! They I was already approved for a vehicle, but I had my doubts. Mick & Eric were determined to make sure I left with a vehicle that I was happy with! They worked with & for me to make that happen! I'm truly happy & blessed because of my Angels Mick & Eric to finally have my freedom back! Keep the Faith, come in & see Mick & Eric you won't regret it! I LOVE MY ANGELS! More

Jim Boyle is awesome! Jim Boyle was the best car dealer that I've ever worked with. He made sure that my I felt as though the whole experience of buying my car was in my h Jim Boyle was the best car dealer that I've ever worked with. He made sure that my I felt as though the whole experience of buying my car was in my hands. The manager, Mick Richards, was also extremely helpful in the process. I would definitely recommend working with Jim at Rock River Block! Working with Josh in finance was also a great experience. They all were wonderful in answering all of questions in great detail. More

Best, least stressful purchasing experience of my life! Eric Kilmer was the best! Eric went above and beyond in helping to alieviate my apprehension at purchasing a vehicle. This was my first purchase of Eric Kilmer was the best! Eric went above and beyond in helping to alieviate my apprehension at purchasing a vehicle. This was my first purchase of a Hybrid, having just spent the worst 2.5 years of my life in the car from "xxxx" (not purchased in Rockford, MY MISTAKE) He walked me through the process, really interested in what my needs were and educated me about hybrid vehicles in general. He made went above and beyond, explaining the features and history of the vehicle I selected. He even drove my new vehicle to my home, as I had no way of getting 2 cars home. Even though the dealership was closed by the time we were leaving, Eric sat in my driveway with me to go over features and help me become acclimated to the technology, demoing the Navigation and Entertainment systems, even going so far as to pair my phone. I can't say enough about how much he lessened the stressfilled, apprehension I walked in with. I slept very well that night, for a change! Josh in the Finance Dept. was also awesome! He worked through the financing and had a smile for me the entire time. This is a great team and I will be back the next time our family needs a vehicle!!! More

2015 Taurus Purchase Bernie Krowzyk and Ricky Stout worked to get us a good deal. Bernie will bend over backward to accommodate a customer. Bernie made sure we got the r Bernie Krowzyk and Ricky Stout worked to get us a good deal. Bernie will bend over backward to accommodate a customer. Bernie made sure we got the right car for us. More