Rock River Block Ford Kia

Jim Boyle I was very hesitant to go to rock river block as I knew we would get denied a vehicle. Jim had us come in and see what could be done. As it turned out I was very hesitant to go to rock river block as I knew we would get denied a vehicle. Jim had us come in and see what could be done. As it turned out, we could not get a vehicle thru Rok river block. But jim was very helpful to us. I also have seen him dealing with other customers and you can tell that customer satisfaction is his priority. Jim is a great employee. We didn't get a car from there, but would recommend jim to other ppl. :) More

Best Used Car Purchase Ever I had a great experience at Rock River Kia and with my salesperson. I had looked at their website and found a van that I was interested in. I called a I had a great experience at Rock River Kia and with my salesperson. I had looked at their website and found a van that I was interested in. I called and made an appointment to look at it, when I got to the dealership the van was all ready for me to drive. Once I decided to purchase it, the process could not have been any easier. The staff from the salesperson, to the salesman manager, to the finance department were all very friendly and easy to work with. I would definitely recommend Rock River Kia and Mitch to anyone that is looking to buy a new or used car. More

Time savers I was in need of a new vehicle fast. This was also my first time using a dealership to find a vehicle. I was very stressed about making this purchase I was in need of a new vehicle fast. This was also my first time using a dealership to find a vehicle. I was very stressed about making this purchase before I got there. but with in 15 minutes I was having a cup of coffee and looking at my new van! More

Never going anywhere else to buy a vehicle! Needed some service work done to my vehicle that I bought from Bernie, it was our mustang. About a month before the fourth of July parade I wanted to Needed some service work done to my vehicle that I bought from Bernie, it was our mustang. About a month before the fourth of July parade I wanted to get it tuned up for the parade that my company was in. My car was the lead car for our group and sad to say it was not able to be repaired in time for the parade. The guys at the Rock River Block went above and beyond to try and get it repaired in time for the parade. One thing after another was going wrong with my car and much of it revolved around the program that the previous owner had installed along with some other xxxx parts. The repair bill was thousands and I paid only my warranty deductable. The guys worked hard to prove to ford that even though I had the car for over a year, I had only put 1500 miles on it. Somehow they did it and not only did they stand behind the car but they gave us a rental for the parade! Brand new 2016 mustang! Rick! Your amazing! The fact that you lead by doing what is right and fair on behalf of boboth parties, not only does this speaks to me about your character but it sure as xxxx empowers your team to do what is right! Thanks so much for everything you did for us with the mustang and everything else in between! Your kindness is not forgotten and I tell everyone that I know is looking for a car to come see you and your team! Your great people! More

2013 Ford Fusion I came in not knowing if I would be able to walk out with a new car. Bernie Krowczyk put my mind at ease and found a car that I not only liked, but c I came in not knowing if I would be able to walk out with a new car. Bernie Krowczyk put my mind at ease and found a car that I not only liked, but could easily afford without robbing Peter to pay Paul. He helped me to get the price that I wanted and made sure that I was at peace throughout the whole process. Best dealer that I've dealt with! I highly recommend Bernie Krowczyk! More

Wonderful service from great people I've purchased two vehicles from Bernie at the Rock River Block, what does that tell you! Everyone loves Bernie! Great guy! Here is why..... He's I've purchased two vehicles from Bernie at the Rock River Block, what does that tell you! Everyone loves Bernie! Great guy! Here is why..... He's not trying to get you into something that does not work for you or that you are going to regret, just to make a sale. Bernie cares about his customers and has come to be like family with purchasing just 2 vehicles from him. It's him getting to know not just me but my family as well, taking time to talk mustangs with my smaller boys and making them feel important whenever they see him! My boys ask regularly to stop and see Bernie, Jonathan 11 and Cameron 8. Look..... if you want a family and friendly oriented car buying experience, go see my friends at the Rock River Block! I had terrible dealings with them years ago and swore I would never purchase a vehicle from there! Then we spotted the mustang and just had to stop, funny how cars can bring people that much closer together. Now we would never go anywhere else to buy. We are all so grateful for getting to know everyone at the Rock River Block and just can't thank Bernie enough for his service and professionalism! More

Informed Dwight listened to my vehicle needs and expectations and helped me find a safe and affordable 4wd for me and my boys.EXCELLENT AND ATTENTIVE, accomoda Dwight listened to my vehicle needs and expectations and helped me find a safe and affordable 4wd for me and my boys.EXCELLENT AND ATTENTIVE, accomodating, informative experience, I will Definitely return! More

Knew her cars Service great not pushing into buying a car great explaining everything about car new her what she was talking about. Very helpful with helping do the Service great not pushing into buying a car great explaining everything about car new her what she was talking about. Very helpful with helping do the phone on the car I'am not good at that. I would tell anyone to go see her. Cathy More

Great people to work with! I worked with Eric, Mick, and Gregg(finance) and they helped us get into our vehicle seamlessly and without any drama. They treated my wife and I extr I worked with Eric, Mick, and Gregg(finance) and they helped us get into our vehicle seamlessly and without any drama. They treated my wife and I extremely well. More