Rock River Block Ford Kia

Great Dealer and Salesmen I am very happy with Rock River Ford. They are always willing to let me so the latest products WITHOUT being pushy. I have bought several cars from I am very happy with Rock River Ford. They are always willing to let me so the latest products WITHOUT being pushy. I have bought several cars from them and had excellent service, good pricing, and friendly salesmen. They were able to give me a ballpark payment figure without the typical 2 hours of sitting in the salesman's office and him running back and forth to his manager. Took only 10 minutes to get a monthly payment figure, even though I was trading in a lease. More

Wonderful experience! I was shopping for a late model, low-miles, used F-150 supercab. I've owned six other vehicles, but I've never bought from a dealership before, so I w I was shopping for a late model, low-miles, used F-150 supercab. I've owned six other vehicles, but I've never bought from a dealership before, so I was a little overwhelmed with options (a huge number of dealers/salesmen and the multitude of used vehicles in various conditions) and nervous about making a wrong choice. After trying a few other dealerships and not getting what we wanted, we decided to try Anderson Rock River Block. Joseph warmly greeted us the moment we arrived and proceeded to ask what specifications I was looking for in my truck. This was an instant difference from salesmen at the other locations who wanted to go straight to their computer to find a truck for us (like I couldn't have done that at home online - and which I had) and even then weren't listening to the specifications I'd given. After scribbling down my wish list, Joe disappeared for a few minutes. The next thing I knew, my truck pulled up to the door. I can't even buy a pair of jeans that easily! It didn't stop there, however. He gave me (and my husband) a thorough explanation of the many differences between that truck and another type I was considering, and then he gave us a detailed tour of the truck's features. That gave me a much greater sense of confidence in my choice. He knows his product inside and out -- and he isn't the pushy or rude salesman we all dread. Taking customer service to another level, he even gave us a little key tag that has his and the dealership's numbers on it, should I need help with anything. There were a few other things I wanted to have done for the truck, and Joe made it very easy to arrange for those things to be done also. This was a five-star, two-thumbs, A+ buying experience and I couldn't be happier to recommend this dealership, and particularly our salesman. We were treated exceedingly well and love our new truck! More

Wonderful experience! My second car ever and it is the second car I bought from Bernie. He remembered not only me and my family, but the car I bought 7 years ago! I love wo My second car ever and it is the second car I bought from Bernie. He remembered not only me and my family, but the car I bought 7 years ago! I love working with Bernie because he really treats you like family. He worked hard to find the car I would fall in love with and even let me test drive it for a few days to make sure it was the one I wanted. After all of that, he bent over backwards to help make sure I got the best deal I could get. Would recommend Bernie to all of my friends. More

Awesome people, awesome deal!! Awesome people,Awesome deal. Very friendly. Second vehicle we have purchased in three years, from Bernie. Don in service dept. is top touch. Rick got Awesome people,Awesome deal. Very friendly. Second vehicle we have purchased in three years, from Bernie. Don in service dept. is top touch. Rick got us a awesome deal. Great buying experience. More

EXCELLENT EXPERIENCE AS ALWAYS! Well, this is the 3RD car I have purchased from the ANDERSON Group and each time I am there I feel like I'm family. Bernie Krowczyk, you are by far t Well, this is the 3RD car I have purchased from the ANDERSON Group and each time I am there I feel like I'm family. Bernie Krowczyk, you are by far the best Salesman and always go above and beyond to make sure I am happy. He gave me money out of his pocket to go have lunch while they were processing my paperwork. Ricky Stout, I appreciate you as well, you never give up until you find the right car that will fit my budget. I was taught to never buy a used car from a dealer, I don't believe that with the ANDERSON Group. They have reliable, used vehicles and won't just take in anything, if you trade it in and it's not a reliable vehicle, they don't put it on their lot to profit from it. Greg Decman, thank you for all that paperwork you made me sign, LOL, just kidding! I appreciate you taking the time when I asked questions to clearly explain them and for calculating when I could pay my loan off if I paid extra each month. YOU ALL ROCK! More

Great Buying Experience! On "Black Friday," with a bank check in hand, I walked into Rock River Mitsubishui and walked out with a 2015 Mirage. Tito, the salesman, and Mick, t On "Black Friday," with a bank check in hand, I walked into Rock River Mitsubishui and walked out with a 2015 Mirage. Tito, the salesman, and Mick, the sales manager, helped me get the perfect car at the price I wanted to pay! It was a great experience - no hassle - no stress! More

Awesome Listened really well. Worked hard to find the car I wanted and was very helpful getting me in a car that worked very well for me. Listened really well. Worked hard to find the car I wanted and was very helpful getting me in a car that worked very well for me. More

couldn't have asked for more!! My experience with Rock River & more importantly with Mitch was nothing short of wonderful! He really listened to what I needed & wanted and he took t My experience with Rock River & more importantly with Mitch was nothing short of wonderful! He really listened to what I needed & wanted and he took the time to make sure I was happy from start to finish! I couldn't be happier with my beautiful new car!! ?? More

Stress free buying experience im 49 years old and have been to a handful of dealers to buy cars from during my time. this by far was my most stress free experience. the people at im 49 years old and have been to a handful of dealers to buy cars from during my time. this by far was my most stress free experience. the people at anderson rock river did a great job making me feel welcome and at ease through the whole process. i would definitely recommend this dealership to anyone looking to buy a new car. More

Great experience Buying a car there was a great experience,and all the members that worked with me to get the car i wanted was by far great , All where very profession Buying a car there was a great experience,and all the members that worked with me to get the car i wanted was by far great , All where very professional by many standards and i would refer them to any friend that i have to buy a car or truck or what ever there needs are ...Best team ever ... More