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Rock River Block Ford Kia

Rockford, IL

4.7
862 Reviews
Visit us for your new Ford, KIA and Mitsubishi needs as well as a great used car selection! Located in Rockford IL, the Rock River Block provides our customers with a stress-free sales experience and a finance department that can find financial solutions to save you money and fit within most budgets or credit situations. In fact, our website offers several online tools like a Payment Calculator or our Get Pre-Approved feature that help you plan ahead. We are your one-stop shop for finding your next vehicle. This is a great spot to do your car shopping all in one place - you'll find new Ford, Kia and Mitsubishi vehicles as well as our Top of the Block used car building. Our service department can take care of anything your Ford, Kia or Mitsubishi needs - from oil changes and tire rotations to engine and transmission work. Our customers are our number one priority and motivator - above all else, we strive to deliver a superior experience. We make auto easy for you!
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224 N. Alpine Rd

Rockford, IL

61107

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Showing 862 reviews

October 21, 2020

I totaled my car and was in the market for a new one. Paul was recommended to me by a co-worker. Unable to drive, Paul picked me up from home and took me to look at vehicles. We found one that was perfec More

by Beth M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Lepien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregg Decman
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 04, 2020

Mitch Edler is awesome! He is so easy to work with, understanding and very helpful! From finding the right car to working with Gregg in the finance department, this was without a doubt the best car buy More

by SarahQ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregg Decman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitch Edler
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 27, 2020

Amazing everyone was very sweet and made me feel comfortable with buying my very own first brand new car I will definitely tell everyone about my service here More

by Cherokeerain
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harvey Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph De Riggi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Schoenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Usni "Mike" Asonoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
A'lisa Barron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitch Edler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Myschelle Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Labrado, Maurice Williams, Brian Haselhorst
August 20, 2020

Bernie is the best!! We have bought 6 cars from them now and we always get them serviced there. Great service prices also and it's very convenient More

by Kreekee29
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bernie Krowczyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 04, 2020

service on my Kia Justin in the Kia service dept. is the absolute best, very friendly, knowledgeable and very accommodating. He is the only reason I return there for an More

by debbie.adcock
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 23, 2020

I have purchased 2 vehicles from Rock River Block, both of them have issues with their transmissions. My newest vehicle has had transmission issues within the first 6 months of signing the paperwork. I kee More

by Angry customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
A'lisa Barron
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2020 -

Rock River Block Ford Kia responded

Please reach out to Jason at 815-229-0510. We want to assist in resolving any issues, but based on what you've described, we're truly not sure who you are or who you've spoken with at the dealership. This situation is not familiar to us and we're concerned that you may be reviewing the wrong business. Thank you.

July 10, 2020

Our Dream Car Bernie has now helped us buy four Mustangs. He listened to what we wanted and found the car for us. He is always in contact after the sale. and tre More

by Mustang 2015
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bernie Krowczyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harvey Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregg Decman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Gore
June 13, 2020

Unfortunately I was not happy with my visit . I don't feel they really tired to help with my needs. I will find my future vehicle elsewhere. More

by aortiz
Recommend Dealer
No
Employees Worked With
Dwight Pearson
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2020 -

Rock River Block Ford Kia responded

Hi Ana, Dwight has helped you out on numerous occasions, but this time you had thousands of negative equity. There just isn't anything we can do. The thousands you'd have to roll into a new car payment would be at least $200 a month all by itself if a bank would even allow it. We're sad that you're blaming this on Dwight. He's treated you well for a long time. We hope you can understand.

Jun 29, 2020 -

aortiz responded

I am not blaming Dwight I never said it wasn't happy with Dwight he has always taken care of me he was busy that day . I said I wasn't happy with my visit . I understand that I had thousands of negative equity. I understand that with covid there were restrictions but I wasn't even offered to take a look at the vechiles. I felt rushed, I as told I would get a call back in 2 hours I didn't hear back for 6 hours and it wasn't from Dwight. I wasn't offered to maybe look at cars .

June 12, 2020

Bernie is the most reliable and diligent salesman out there. He worked so hard to get my dream car. Usni, Gregg, and Todd were, as well as Bernie, great service with purchasing my brand new Kia Forte. I More

by Lauren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernie Krowczyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregg Decman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Usni "Mike" Asonoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Berg
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2020

Dream 16th Birthday Surprise--Bernie and His Team Did It! I can ALWAYS count on Bernie and his team--this is the 14th car we have purchased from Bernie, and 2nd Sweet 16 birthday surprise...first our son, and More

by Sher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernie Krowczyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregg Decman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Usni "Mike" Asonoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Berg
5.0
This rating includes all reviews, with more weight given to recent reviews.
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