Rock River Block Ford Kia
Rockford, IL
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 862 reviews
I totaled my car and was in the market for a new one. Paul was recommended to me by a co-worker. Unable to drive, Paul picked me up from home and took me to look at vehicles. We found one that was perfec Paul was recommended to me by a co-worker. Unable to drive, Paul picked me up from home and took me to look at vehicles. We found one that was perfect but needed new tires. Paul got them to add a tire allowance to the loan. Then, he took me home and delivered my new car to me! Paul went way above and beyond! I will recommend him to anyone looking for a vehicle!! Thanks for being awesome Paul!! More
Mitch Edler is awesome! He is so easy to work with, understanding and very helpful! From finding the right car to working with Gregg in the finance department, this was without a doubt the best car buy understanding and very helpful! From finding the right car to working with Gregg in the finance department, this was without a doubt the best car buying experience I've ever had! These two gentlemen went above and beyond and I'm so thankful for them! More
Amazing everyone was very sweet and made me feel comfortable with buying my very own first brand new car I will definitely tell everyone about my service here comfortable with buying my very own first brand new car I will definitely tell everyone about my service here More
Bernie is the best!! We have bought 6 cars from them now and we always get them serviced there. Great service prices also and it's very convenient and we always get them serviced there. Great service prices also and it's very convenient More
service on my Kia Justin in the Kia service dept. is the absolute best, very friendly, knowledgeable and very accommodating. He is the only reason I return there for an Justin in the Kia service dept. is the absolute best, very friendly, knowledgeable and very accommodating. He is the only reason I return there for any work that needs to be done on my vehicle. More
I have purchased 2 vehicles from Rock River Block, both of them have issues with their transmissions. My newest vehicle has had transmission issues within the first 6 months of signing the paperwork. I kee of them have issues with their transmissions. My newest vehicle has had transmission issues within the first 6 months of signing the paperwork. I keep getting the run around from them and being sent to different dealerships only to be told they cant do anything for me. When I asked Anderson about putting me in a new vehicle I was told I would need another down payment and I would still be held accountable for the remainder of my first loan. MY CAR IS STILL UNDER WARRANTY!!! I was also not told about the multiple accidents my vehicle was in prior to my ownership and if any of the accidents caused the transmission issue it is not covered.. UNACCEPTABLE!!! More
Our Dream Car Bernie has now helped us buy four Mustangs. He listened to what we wanted and found the car for us. He is always in contact after the sale. and tre Bernie has now helped us buy four Mustangs. He listened to what we wanted and found the car for us. He is always in contact after the sale. and treats us with great respect. He is very professional works hard for his customers. Special thanks to Gregg Decman, Harvey Kellar, and Jason Brown for all of their help in our car purchase More
Unfortunately I was not happy with my visit . I don't feel they really tired to help with my needs. I will find my future vehicle elsewhere. feel they really tired to help with my needs. I will find my future vehicle elsewhere. More
Bernie is the most reliable and diligent salesman out there. He worked so hard to get my dream car. Usni, Gregg, and Todd were, as well as Bernie, great service with purchasing my brand new Kia Forte. I there. He worked so hard to get my dream car. Usni, Gregg, and Todd were, as well as Bernie, great service with purchasing my brand new Kia Forte. I love everything about it, I couldn't ask for anything better. More
Dream 16th Birthday Surprise--Bernie and His Team Did It! I can ALWAYS count on Bernie and his team--this is the 14th car we have purchased from Bernie, and 2nd Sweet 16 birthday surprise...first our son, and I can ALWAYS count on Bernie and his team--this is the 14th car we have purchased from Bernie, and 2nd Sweet 16 birthday surprise...first our son, and now for our daughter. She was very sad because her birthday was during the quarantine...and when the DMV finally opened, we promised her that she would get her driver's license. Bernie found her "dream car"...2020 Kia Forte with a sun roof. It all happened so incredibly fast! Bernie worked with Mike and Todd to show her the car to make sure she loved it. But once we realized the DMV was open, we needed to get the car in a matter of a few hours! Bernie and his team were on it. Bernie called Greg and they go it done! When Greg informed us, a very short time after that the car was ours, my heart melted. I was literally at the DMV, waiting for my daughter to finish her drive. Bernie worked with his team, and the "Fabulous 4" got the car ready for my husband and son to pick up...our 14th Ford car (over 25 years)! Once my daughter came home from the DMV, very sad, because we had her convinced that we needed to wait and get her new car later in the summer...she was in shock. As our garage door opened, her 2020 Kia Forte, with sunroof, sat waiting for her with a big red bow. She cried and so did we all! She said, oh my gosh, that's my DREAM car! Bernie, THANK YOU for making our dream and our daughter's 16th birthday the best ever! You did it for our son and you did it again! Greg, Todd and Mike...you guys are the BEST! Greg, you have ALWAYS come through for us! Todd and Mike, it was great meeting you both and working with you both...you both are the BEST as well! If anyone has a DREAM that you think may be impossible, just call Bernie and his team and they will get it done...literally in a few short hours! HIGHLY recommend!!! More