Rock River Block Ford Kia
Rockford, IL
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Helpful and Friendly I was looking for something very specific, and they were willing to spend almost the entire day helping me find a used car that I liked and that fit m I was looking for something very specific, and they were willing to spend almost the entire day helping me find a used car that I liked and that fit my needs. They were patient and helpful and very friendly. Jason was very straightforward and didn't try to gloss over any potential issues with the used cars. More
Amazing experience Thanks to Bernie and Jason, I couldn'the be more happier. This was my first experience purchasing a car from a dealership and I walked in knowing I di Thanks to Bernie and Jason, I couldn'the be more happier. This was my first experience purchasing a car from a dealership and I walked in knowing I didn't have the best of credit. Thanks to these gentlemen, I not only walked away with a brand new car but had a great experience as well. They made it fun and not overwhelming like other dealerships I in had gone to. Thank you so much More
A fun Friday morning This is the second time Bernie has worked with us buying a car. My wife bought an Escape from Bernie in Sept. of 2015. Very nice experience. He makes This is the second time Bernie has worked with us buying a car. My wife bought an Escape from Bernie in Sept. of 2015. Very nice experience. He makes you feel very at ease during the sale. I called him on 3/3/16 and asked if we could see him the next day. I told him what I was looking for, the colors I wanted, what the trade in was. He said "Sure, come on in at 11am." He had the Escape in the color I wanted all ready for us to take a test drive. We took a drive, he answered any questions we had. It was an easy choice on my part. Drove the new Escape home around 3pm. Jason was very nice and efficient with all the paperwork that had to be done. I would have NO problem telling friends to go to Bernie. More
Worked to give us a great deal! We found a price available at a dealership 60 miles away. We asked them to match the price. They found several ways to reduce their price and matched We found a price available at a dealership 60 miles away. We asked them to match the price. They found several ways to reduce their price and matched it. Even went out of their way to go pick up the color and features I wanted from another dealership. All done and delivered in less than 48 hours! They were fast and accommodating. More
Best Buying Experience Ever! We have purchased many new & used cars in our life, this one is the best ever so far. Bernie is a pleasure to work with & we had a great time with hi We have purchased many new & used cars in our life, this one is the best ever so far. Bernie is a pleasure to work with & we had a great time with him. It has been years since we purchased our last new vehicle from him & I forgot how much fun he is to work with. His knowledge & customer service is superior, he is a 10 STAR Salesmen. Mike did a decent job with our trade in value (we would have liked more money but who won't). Gregg helped explain the finance deal to us & answered all our questions, taking just enough time in doing so. We will return again the next time we are in the market for a new vehicle & will send anyone to Bernie who is in need of a new car. More
love our new edge Thanks again Bernie, We have bought multiple vehicles Anderson rock river block and won't be the last!bernie will always make sure that you leave ther Thanks again Bernie, We have bought multiple vehicles Anderson rock river block and won't be the last!bernie will always make sure that you leave there happy you can go there as many times as you want or call him on the phone. you definitely get the red carpet treatment! thanks again Bernie . also a thank you to Gregg decman in the finance dept. he is just wonderful to work with. also I want to say thank you to the service dept. there Jeanie and lindsy thank you so much for everything you do and thank you to the two best mechanics around brian and steve. More
It was Fantabulous Everyone at the dealership is awesome! My experience with them is always a good one! I've bought numerous cars from there and will continue in he fut Everyone at the dealership is awesome! My experience with them is always a good one! I've bought numerous cars from there and will continue in he future! More
Great experience, excellent salesman Had a very good experience purchasing this time. Mitch was very pleasant to work with. The whole process was quick and enjoyable. Would definitely Had a very good experience purchasing this time. Mitch was very pleasant to work with. The whole process was quick and enjoyable. Would definitely recommend Mitch to all of my friends. More
Awesome dealership! Bernie is awesome?? myself and my family have bought quite a few cars from him and will definitely continue to do so! Thank you Bernie for being an aw Bernie is awesome?? myself and my family have bought quite a few cars from him and will definitely continue to do so! Thank you Bernie for being an awesome guy ad sales man! More
An Escape for Princess Kate! Bernie has been the most helpful and wonderful salesmen. He was willing to help an American diplomat living overseas get into a 2016 Ford Escape. Whe Bernie has been the most helpful and wonderful salesmen. He was willing to help an American diplomat living overseas get into a 2016 Ford Escape. When other salesmen were unwilling to step up and help, Bernie stepped in and got the deal done! I wish all dealerships had salesmen like Bernie! More