Rock River Block Ford Kia

Excellent service They were friendly and negotiated with us to find a price that worked for both of us.. they are open to hear your needs. I totally recommend... They were friendly and negotiated with us to find a price that worked for both of us.. they are open to hear your needs. I totally recommend... More

Blew me away. I went to Anderson Ford to test drive a 2015 mustang to make sure it was really what I wanted. Not only did I get to drive a 2016 Mustang GT, he was a I went to Anderson Ford to test drive a 2015 mustang to make sure it was really what I wanted. Not only did I get to drive a 2016 Mustang GT, he was able to get me a deal where he literally matched my monthly payments that I am paying right now! Bernie is simply amazing. More

Lovely Experience Good place to purchase a car. Loved my sales representative. Very friendly and wanted to make sure I was actually happy with my purchase and I got wha Good place to purchase a car. Loved my sales representative. Very friendly and wanted to make sure I was actually happy with my purchase and I got what I wanted. Didn't hassle me and make me feel like a "commission". Would go back and recommend to family and friends. More

Refreshing! I was deep into pick-up truck research mode, mostly interested in a low mile, well rated extended cab. My search led to many private owner, dealership I was deep into pick-up truck research mode, mostly interested in a low mile, well rated extended cab. My search led to many private owner, dealership, consumer, and expert review web sites. I discovered just how well used trucks hold value even with high milage, which prompted a new vehicle search. I came to realize the equity I would have after making the final payment to my lender. I was interested in a particular truck, ( Brand New ) that I had viewed on a local dealerships web site ( ROCK RIVER BLOCK ) in Rockford, IL. My wife and I decided to check it out, so we made a visit. We were greeted by Harvey Keller, never before was a new or used car buying experience delightful, so we were a bit apprehensive at first. Generally, we are immediately turned off by a salespersons rhetoric, but this was apparently deferent when we met Harvey. His greeting was very respectful, we quickly made a positive connection. Never did I feel rushed, in fact, we had conversation on various topics not related to our visit. What a pleasant person Harvey has been through our entire experience. He was interested in us! This man is exceptional, his persona, attention to detail, respectfulness, knowledge, patients and service to us has been GREAT! We did purchase a new 2016 Ford F-150 it was the very best experience from the beginning. Thank you Harvey, you have a gift, the way you connect with people is certainly second to none!! I would also like to thank the boss ( Rick ) for allowing us to make deal. Sincerely, Joe and Nickie More

New Ford Explorer I went to Bernie for a used Ford Explorer. After further research, we decided to invest in a brand new Ford Explorer. We gave Bernie our wish list a I went to Bernie for a used Ford Explorer. After further research, we decided to invest in a brand new Ford Explorer. We gave Bernie our wish list and he exceeded my expectations by finding me the exact car I wanted. I was behind the wheel in just a few days. More

I worked with Bernie Krowczyk Bernie took the time to treat us correctly; made sure that I was happy before I left and that was no easy task. I was spending money so I took my tim Bernie took the time to treat us correctly; made sure that I was happy before I left and that was no easy task. I was spending money so I took my time and had definite requests of what I wanted. I have worked with him in past. Some of the others there not so professional, and they lost sales in past due to them qualifying the customer. With Bernie it does not matter who you are he treats everyone with respect and courtesy and he works hard. You could make the process less timely by getting rid of your sales manager though the back and forth is a bit much as this is a poor reflection on the dealership not Bernie I will continue to but from him if he works for Ford or anywhere else. More

Easy and fast Bernie is first class. Always helpful and personable and great to work with. Bernie is respectful and extremely knowledgeable. We highly recommend Be Bernie is first class. Always helpful and personable and great to work with. Bernie is respectful and extremely knowledgeable. We highly recommend Bernie for all your car needs. More

Excellent and Convenient Bernie was amazing and helped me find the exact car I wanted. He was a no nonsense guy and I felt like he helped make the scary process a lot easier. Bernie was amazing and helped me find the exact car I wanted. He was a no nonsense guy and I felt like he helped make the scary process a lot easier. More

Best Service Ever We purchased two vehicles from Harvey Keller and Mike Foley and we received EXCEPTIONAL service! I would recommend these two to anyone! Looking for We purchased two vehicles from Harvey Keller and Mike Foley and we received EXCEPTIONAL service! I would recommend these two to anyone! Looking for excellence and perfection, ask for their assistance! They made it easy and convenient! More

Great Experience! I went to Rock River Ford in Rockford, IL to purchase a new vehicle. I had already done my research and knew what options I wanted. I was approached I went to Rock River Ford in Rockford, IL to purchase a new vehicle. I had already done my research and knew what options I wanted. I was approached by Rob Kilmer, a sales rep, and worked with him to take a look at and test drive a new Ford Escape SE. Rob was great! He was not one of those pushy, greasy people who try to get you to buy what they want you to. He listened and helped me build one out there and determine an estimated monthly payment. I had a trade in an the team there worked with me to get me a decent return on my trade and payment plan (Thanks to Mike in the Finance Dept). All in all I believe I was treated very fairly by the dealership and would recommend going there (Ask for Rob!). I hope that other people visit this Ford Dealership and have the same great experience I did. That being said, this review is immediately after my purchase. I hope that this level of satisfaction with them continues. Only time will tell! More