Rock River Block Ford Kia

Great time! Definitely recommend the salesman. Took me through the process even though it wasn't easy, never made me feel like it couldn't be done. Definitely recommend the salesman. Took me through the process even though it wasn't easy, never made me feel like it couldn't be done. More

We needed a minivan. We had researched and made visits to numerous car dealers to find the best value for us. Ultimately, a Kia Sedona was selected. It had the best blen We had researched and made visits to numerous car dealers to find the best value for us. Ultimately, a Kia Sedona was selected. It had the best blend of features, quality, comfortability, warranty and price. The selection was made even better by the fact that Ricky and Mitch were very interested in what we wanted to accomplish and helped provide the process to get there. Mitch was superb throughout by answering questions (some of ours and some he knew that we should have asked!). Before we left the dealership, he covered all the important things regarding our new Kia. Mitch stayed with us until we were ready to leave. Recommend Ricky and Mitch to anyone! More

Amazing! I went to look for a new car, and Mitch helped us out so much! He made sure I got the car I wanted for the price I wanted as well. He even drove us to I went to look for a new car, and Mitch helped us out so much! He made sure I got the car I wanted for the price I wanted as well. He even drove us to the other dealerships to help us look at other cars! He was a great sales man, and I definitely recommend him in the future! More

Great overall experience! I was interested in leasing or buying a Kia Soul and I'd made an internet inquiry. The dealership contacted me, answered my questions, and invited me I was interested in leasing or buying a Kia Soul and I'd made an internet inquiry. The dealership contacted me, answered my questions, and invited me in for a test drive. I initially met with Cesar and then I did the test drive with Mitch. Mitch answered all my questions and he and Cesar found me a really great deal on a 2 year old Soul with very low mileage. I was looking at a new Soul, but they found me a used model that was too good to be true. I couldn't have been happier with my experience. More

Gracious, Kind and showed Professional Courtesy! This will not be your typically review but certainly a wonderful one! Before we told Eric our salesman what was going on he could understand we were n This will not be your typically review but certainly a wonderful one! Before we told Eric our salesman what was going on he could understand we were not like most customers. We did not want to trade our truck in. But we had to. Eric and the dealership made is as smooth as possible and worked with us! I am so grateful that this dealership was willing to help us with our finical situation due to my cancer and medical bills adding up! We are now working toward a better financial state and do not have to carry the cruel punishment of financials going through cancer. Thank you we are grateful!! More

Great Buying Experience I just purchased a 2016 F-150 Lariat from Anderson's. My sales person was Jason Saenz. Jason was very patient and helpful throughout the entire buyi I just purchased a 2016 F-150 Lariat from Anderson's. My sales person was Jason Saenz. Jason was very patient and helpful throughout the entire buying process. At no time did I ever feel pressured by anyone at the dealership. I drove about an hour to look at a truck I saw on their website, only to find out it had been sold a couple of days earlier. I was a little bummed about this but Jason told me he could go out and find one exactly the same and trade one of his on the lot for the one I wanted. Sure enough, Jason did just that. He was able to find the EXACT truck in the same color and would get it in a couple of days. The price was great and he was able to get me several Ford rebates. After a fair trade in was negotiated, we made the deal. Jason was extremely patient with all of my questions and several phone calls throughout the process. I wanted add running boards and Jason was able to get them for me and have them installed prior to me picking up the truck. On the day I came to take delivery, Jason took me on a long test drive just to make sure everything was to my satisfaction. Additionally, Jason spent at least an hour with me going over all the operations/features which this truck has. Jason even made sure my White Sox rear license plate frame was installed with my new plates. One last kudos came when during our walk around, we noticed a wasp had apparently built small nest inside the rear quarter panel. This was obvious because we watched an angry wasp call into a factory opening inside the bed. Long story short, Jason took the truck into the shop, and he and the crew removed the nest for me. That was above and beyond the call of duty I would say. To summarize, I would enthusiastically recommend Jason and the whole Anderson's team to my friends and family. Thank you for making my new truck purchase a wonderful experience. More

new car I bought a new 2016 soul. I traded a 2013 soul. This dealership in Rockford il is awesome. The service dept the finance manger the salesman Mitch elde I bought a new 2016 soul. I traded a 2013 soul. This dealership in Rockford il is awesome. The service dept the finance manger the salesman Mitch elder are all just awesome. Friendly knowledgable and very well mannered! I will never buy a car from anyone but Mitch elder. More

Thanks for the Support Thank you for your help and support of the Mustang Club of Rock Valley. All your assistance and support are greatly appreciated. Great job on ALL you Thank you for your help and support of the Mustang Club of Rock Valley. All your assistance and support are greatly appreciated. Great job on ALL you do!!! The Shanes More

Great people and awesome service Too my folks to help them with their new car purchase, their salesman Ernest along with Mike Stewart turned me on to a car that I absolutely love, I e Too my folks to help them with their new car purchase, their salesman Ernest along with Mike Stewart turned me on to a car that I absolutely love, I ended up purchasing on the same day as my folks my new car too. We all had a great experience purchasing our new cars. More

Awesome service I have bought 5 vehicles from this dealership over the years with 2 of them MUSTANGS. The team is courteous and professional. Bernie K is the man for I have bought 5 vehicles from this dealership over the years with 2 of them MUSTANGS. The team is courteous and professional. Bernie K is the man for Mustangs. He hosts a Mustang show and is the best host. The management team has been there for years and know us by name. Rock River Ford rocks!! More