Rock River Block Ford Kia
Rockford, IL
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Very very good service. All three were great Just a very good visit. Rick Bernie and Gregg all were very good to work with. We were treated very good by each of them. Just a very good visit. Rick Bernie and Gregg all were very good to work with. We were treated very good by each of them. More
Bernie is First Class Bernie has been my guy for over 15 years. This purchase will be the 8th car I have purchased from Bernie. Keep up the good work Bernie. Bernie has been my guy for over 15 years. This purchase will be the 8th car I have purchased from Bernie. Keep up the good work Bernie. More
Extremely Satisfied Our Salesman was Will Smith, my husband and I are completely satisfied with our buying experience with Will . He was polite, knowledgeable, and friend Our Salesman was Will Smith, my husband and I are completely satisfied with our buying experience with Will . He was polite, knowledgeable, and friendly, From start to finish our experience was positive and professional. Will helped us find the truck we were looking for and the price was right. Thanks so much Will! It was truly a pleasure to deal with you. Charles "Butch" and Marsha Hepfer Oregon Illinois More
Spent a lot of time with us We worked with both Mick Richards and Dwight Pearson. Both showed us multiple vehicles and listened to our needs. We were not in a rush to buy, and th We worked with both Mick Richards and Dwight Pearson. Both showed us multiple vehicles and listened to our needs. We were not in a rush to buy, and they let us go at our own pace. We ended up settling on a Toyota Camry and we are very pleased with the car. More
Went the extra mile Anderson gave me the best deal on my trade-in as well as an amazing finance package. The associates were all courteous and helpful. Dwight was very in Anderson gave me the best deal on my trade-in as well as an amazing finance package. The associates were all courteous and helpful. Dwight was very informative about the product lines, Mick put together a comprehensive deal and Gregg was able to put together financing that far exceeded my expectations. I was able to test drive, apply for financing and drive away in my new car in a matter of a couple of hours. I couldn't be more happy with my experience and my purchase. Thank you, Erik More
No pressure - very professional. A great experience purcasing my new Ford F150. I was treated very fair on my trade-in, and I got a great price on my F150. It was very pleasant deal A great experience purcasing my new Ford F150. I was treated very fair on my trade-in, and I got a great price on my F150. It was very pleasant dealing with both Matt and Bernie. They are very professional and knowledgeable, and do all they can to make you feel comfortable during the whole process. More
Amazing Ford Fusion Awesome sales staff ,no pressure ,Bernie got me in the car I wanted , Nick got me the price I wanted, Made me feel like part of the Family. Even got t Awesome sales staff ,no pressure ,Bernie got me in the car I wanted , Nick got me the price I wanted, Made me feel like part of the Family. Even got to meet the Big Guy Ricky Stout what a class act. Will buy here again More
Relaxed atmosphere, comfortable overall experience. Overall great experience with Anderson Rock River Block. All the way from the initial handshake greeting, to the handing off of my new Ford Fusion ca Overall great experience with Anderson Rock River Block. All the way from the initial handshake greeting, to the handing off of my new Ford Fusion car keys. More
Excellent experience Mitch was excellent before, during and after the entire purchasing process. I prefer to work through email in negotiating, and I have some high stand Mitch was excellent before, during and after the entire purchasing process. I prefer to work through email in negotiating, and I have some high standards for effective communication in doing so. Mitch exceeded my expectations by far. Not only was I able to get a great deal, I dealt with a very friendly and knowledgeable sales person. I highly recommend Rock River Kia and Mitch. More
Awesome Sale Experience and Employees I headed to the Anderson Rock River Block (specifically Kia). After doing a lot of research, I knew what I wanted going in, and planned on getting mor I headed to the Anderson Rock River Block (specifically Kia). After doing a lot of research, I knew what I wanted going in, and planned on getting more info (cost and financing) and at least one test drive. After leisurely roaming the lot for a few minutes looking at the different models, Mitch "Macklemore" Edler approached us and offered to answer any/all questions we had. Mitch's no-hassle approach from the get-go really removed the stress of buying a new car. He asked what I was looking for, and explained some of the finer details that the official Kia site hadn't covered. With details and specs out of the way, he found a model on the lot that best matched what I was looking for, and we were off on a test drive. I was able to test drive a 2017 Kia Sorento EX (turbo), essentially the exact vehicle I was looking for (minus the advanced feature packages)! Mitch and his team were able to find the exact model w/features that I wanted at another dealership, performed a preliminary credit check, and the preliminary numbers fit within what I was in the market for. While I went in to look, get info, and test drive, I ended up leaving after putting down a deposit on a new car! I wasn't pressured at any point during the process, everything just aligned perfectly! While waiting for the Sorento to arrive at the dealership, Mitch was in contact letting me know the progress, and within two days the Sorento arrived (faster than I expected)! I came in to complete the paperwork/financing and found out that Gregg Decman in finance, was able to get an even better deal over the preliminary numbers on my car loan. Overall, I can't thank Mitch and Gregg enough for such a stress-free and enjoyable buying experience. Mitch was in constant contact letting me know the progress of things, and Gregg explained every finance step along the way. If you are looking for a vehicle, head over to the Anderson Rock River Block and ask for Mitch "Macklemore" Edler. You *WILL* get a pressure-free buying experience from a knowledgeable, hassle-free, honest salesman. *Edited because of typo More