Rock River Block Ford Kia
Rockford, IL
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Chevy Trax I have always had excellent service with Bernie Krowczyk and the Rock River Ford Team!! They always seem to get me the best deal on a vehicle that I I have always had excellent service with Bernie Krowczyk and the Rock River Ford Team!! They always seem to get me the best deal on a vehicle that I am searching for. Excellent service! This will be my seventh car purchased within my family from Rock River Ford. I have a 200% satisfaction !! More
Very friendly, honest, and not pushy! My experience at Anderson Rock River Block (Ford) was one of the best experiences that I have had at a car dealership. It was the first time I was sho My experience at Anderson Rock River Block (Ford) was one of the best experiences that I have had at a car dealership. It was the first time I was shopping for a new car, and I was dead set on buying a Mazda; however, Will Smith converted me from Mazda to Ford in a matter of 2 days. He helped me make a solid investment, and took my budget into consideration while looking for the perfect car. I knew what I wanted to spend, and he made sure to find me the car I wanted for the price I wanted. Will was able to get me my first choice, which was a 2017 Ford Escape LE. He wasn't pushy like some car salesmen are, and he is very down to earth and honest. I can tell that he truly loves his job and cares about his customers. I would recommend him to anyone that I know! More
Bought 2016 F150 Lariat Supercrew Had a very positive experience purchasing my new 2016 F150 . My sales person, Dwight Pearson, went the extra mile to make sure I was satisfied from be Had a very positive experience purchasing my new 2016 F150 . My sales person, Dwight Pearson, went the extra mile to make sure I was satisfied from beginning to end. I would recommend Dwight to anyone who is thinking of buying a new, or even used car or truck. Also, the service dept. is second to none. Very good experience getting you in and out in a timely manner. Very comfortable and updated waiting room. More
Very friendly and helpful Had a great experience with mick and Dwight. Helped me find exactly what I wanted for the best price available. Worked hard with me to fix an issue th Had a great experience with mick and Dwight. Helped me find exactly what I wanted for the best price available. Worked hard with me to fix an issue that came up a week after purchase. Worked with my bank to get a great finance rate and a great warranty. Good overall experience. More
Very solid and very transparent on the transaction Good people to deal with and good xxu, deal was transparent and with no changes, unlike a couple of other dealers I visited. These guys do not bait a Good people to deal with and good xxu, deal was transparent and with no changes, unlike a couple of other dealers I visited. These guys do not bait and switch. More
Great no hassle free experience buying new vehicle Bernie was wonderful to work with in purchasing our new 2016 Explorer! It was just what we wanted and called us when he found our perfect car. Bernie Bernie was wonderful to work with in purchasing our new 2016 Explorer! It was just what we wanted and called us when he found our perfect car. Bernie made everything feel so comfortable and easy; and took all the time needed with us. He also took extra time to go over all the bells and whistles and said to come or call anytime with smallest question. That reassurance was greatly appreciated! Also Greg Deckman in finance found us an extra $750 in rebates when we had completed the transaction.To me, that shows honesty and loyalty of Bernie and Greg for Anderson Rock River. More
Purchase or 2017 Explorer Great Sales Person: William Smith William Smith at Rock River Ford did an excellent job for the new Explorer we bought. He has excellent knowledge of the different models, the features William Smith at Rock River Ford did an excellent job for the new Explorer we bought. He has excellent knowledge of the different models, the features and how everything works in the Explorer. He went over all of the options with us during the test drive. After buying the vehicle from William, he explained the different financing options and different offers that Ford has for this model. After purchasing the vehicle William sat with us in the Explorer and went through all of the features and how the electronics work. I would highly recommend William to anyone buying a Ford since he went the extra mile to help us. One of best experience we had buying a vehicle we have had in over 10 vehicles that we have bought. More
Purchase of new 2016 F-150 Matt Foley and Bernie Krowczyk are great to deal with ,super friendly and very knowledgeable about the vehicle , no high pressure here . Truck was Matt Foley and Bernie Krowczyk are great to deal with ,super friendly and very knowledgeable about the vehicle , no high pressure here . Truck was meticulously detailed and Bernie stayed on top of that the whole way through. When I picked it up he went over entire truck exterior with me to make sure I was pleased with its appearance and then followed up with instruction on some of its features .All in all a very pleasant experience Looking for a Ford product see Bernie or Matt you will be glad you did More
Great Mike & Bernie are great They are assets to your business. Great working with them. Greg from finance was very nice and very knowledgable of his job Mike & Bernie are great They are assets to your business. Great working with them. Greg from finance was very nice and very knowledgable of his job More
Easy as 123 I always have a great experience from the great selection of vehicles to the awesome staff on The Rock River Block!! Thank you again Mitch and Bill!! I always have a great experience from the great selection of vehicles to the awesome staff on The Rock River Block!! Thank you again Mitch and Bill!! I have been a repeat customer for years 😊 More