Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Rock River Block Ford Kia
Rockford, IL
862 Reviews
Visit us for your new Ford, KIA and Mitsubishi needs as well as a great used car selection! Located in Rockford IL, the Rock River Block provides our customers with a stress-free sales experience and a finance department that can find financial solutions to save you money and fit within most budgets or credit situations. In fact, our website offers several online tools like a Payment Calculator or our Get Pre-Approved feature that help you plan ahead. We are your one-stop shop for finding your next vehicle.
This is a great spot to do your car shopping all in one place - you'll find new Ford, Kia and Mitsubishi vehicles as well as our Top of the Block used car building.
Our service department can take care of anything your Ford, Kia or Mitsubishi needs - from oil changes and tire rotations to engine and transmission work.
Our customers are our number one priority and motivator - above all else, we strive to deliver a superior experience. We make auto easy for you!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 862 reviews
February 01, 2017
Thank you Paul! My husband and I worked with Paul and had a very good experience. He made car shopping easy. It was a pleasure doing business at Rock River Ford My husband and I worked with Paul and had a very good experience. He made car shopping easy. It was a pleasure doing business at Rock River Ford More
by Tjeastnan
Employees Worked With
January 31, 2017
Great customer service Friendly and willing to be flexble. Followed up with a call to schedule free detailing and to see how new vehicle was. Overall good experience. Thanks Friendly and willing to be flexble. Followed up with a call to schedule free detailing and to see how new vehicle was. Overall good experience. Thanks! More
by SecretSquirrel
Employees Worked With
January 31, 2017
Mitch was a wonderful salesman. Quality service, friendliness, clean surrounding, timeliness on having someone help, length of test driving was good. Been buying from this place for Quality service, friendliness, clean surrounding, timeliness on having someone help, length of test driving was good. Been buying from this place for 20 years and everyone has always been very kind. More
by Kimberly Hampton
Employees Worked With
January 31, 2017
Greatest buying experience I've had! I would highly recommend Rock River Kia! They are very friendly & helpful! I've been to several dealerships & will definitely go back for my next car. I would highly recommend Rock River Kia! They are very friendly & helpful! I've been to several dealerships & will definitely go back for my next car. My 1st Kia & I LOVE it! Great deals too! More
by 070070
Employees Worked With
January 29, 2017
Very happy with my new car. Got great service to help me get my new car! This is the second time I have shoped here and I got the car I wanted with little hassle. Got great service to help me get my new car! This is the second time I have shoped here and I got the car I wanted with little hassle. More
by Zjohnston
Employees Worked With
Mick Richards, Brad Felvey
January 28, 2017
just looking Bernie gives you his ALL to get the deal through easy to work with and very friendly and makes you feel welcome and at home Bernie gives you his ALL to get the deal through easy to work with and very friendly and makes you feel welcome and at home More
by don's lot
Employees Worked With
January 28, 2017
Excellent service from start to finish & follow ups I just purchased my 3rd Kia from The Rock River Block & my 5th car from them for my family. When it comes time for buying a car it can be intimidating I just purchased my 3rd Kia from The Rock River Block & my 5th car from them for my family. When it comes time for buying a car it can be intimidating or create that fear of someone looking to take advantage of you. Not at this place! I've now formed great friendships with my past salesman & the follow up service is now something I actually look forward to scheduling. What more can I say then "this is where I send my family to buy cars!" More
by Chris2nite
January 27, 2017
PERSONAL SERVICE! (which is pretty rare) I found myself buying a 2017 Kia Soul after losing my trusty Toyota Tacoma in an icy accident on Dec 23.. boo hoooo.. I never would have parted with t I found myself buying a 2017 Kia Soul after losing my trusty Toyota Tacoma in an icy accident on Dec 23.. boo hoooo.. I never would have parted with that truck.....BUT Mitch Edler spent a lot of personal time with us and made it less painful. He went over ALL of the details of the car, ( it was almost lke buying a new computer, it ahs so many bells and whistles - and he even synced my phone to my Bluetooth - but even better than that, he has remained in touch and is available for questions - MUCH APPRECIATED. I would recommend Rock River Block to others. More
by Oddly Enough Antiques
Employees Worked With
January 27, 2017
Friendly, Genuine, Helpful, Ready to make and close a Deal We drove 60 miles /1 hour and 15 minutes from southeastern Wisconsin to look at an SUV. Bernie had talked with my husband on the phone and invited u We drove 60 miles /1 hour and 15 minutes from southeastern Wisconsin to look at an SUV. Bernie had talked with my husband on the phone and invited us to drive down to Rock River Ford to look at the SUV. Bernie had moved the SUV inside so we were in a warm well lighted area of the Dealership. He was friendly, helpful, courteous, and informative about the vehicle. Bernie the Sales Rep. and Mike the Manager met us at our Price Point. We are satisfied with the decision to buy, and we would encourage people to shop and buy at Rock River Ford. Thank you, for a very nice Shopping Experience! Sharon and Steve More
by Expedition Girl
January 27, 2017
Above and beyond Mitch Edler was very helpful in getting a car for my daughter when her only car was damaged in an accident. Great communication. I would refer him to Mitch Edler was very helpful in getting a car for my daughter when her only car was damaged in an accident. Great communication. I would refer him to my family and friends looking to buy a car. More
by DJ
Employees Worked With
