Rock River Block Ford Kia

Best day ever, Mitch rocks! I came in with wreck of a car and I am driving out with a brand. New car. Great service and they took great care of me! I never would of thought it I came in with wreck of a car and I am driving out with a brand. New car. Great service and they took great care of me! I never would of thought it was posssible! More

Top notch Thank you Mitch at Anderson Rock River block you are an awesome salesperson I would recommend him to anyone looking for a new or used vehicle they all Thank you Mitch at Anderson Rock River block you are an awesome salesperson I would recommend him to anyone looking for a new or used vehicle they all were so helpful in the whole buying process thanks again0 More

First and only dealer I've ever liked Maybe the dealer is great, or maybe it's the staff I've had the pleasure of working with. When it comes to being treated properly, one would think a Maybe the dealer is great, or maybe it's the staff I've had the pleasure of working with. When it comes to being treated properly, one would think a dealership is the last place you would receive proper treatment. I'm always apprehensive to go to any dealership and look at cars because salesmen pounce on you the second you step foot on the property. Bernie was called over to answer a few questions and we hit it off. He's super down to earth and no pressure. I've purchased two cars from him have had no regrets, and I didn't feel like I was being screwed when we were finalizing the purchase. Since then, I've always gone for oil changes and while I'm there, I go talk to Bernie for a while and keep him in the loop. In fact, Bernie insists on being in the loop so he can make sure you're 100% happy 100% of the time. I have had issues with things I've noticed after I brought my new vehicle home, or after the vehicle has been in for service. If you have issues with a department not wanting to work with you, let Bernie know and it gets handled. It's almost as if he owns the place. He is very straightforward, no xx, and recommends the individuals you and I should deal with to make sure your car is properly taken care of. Oh, and whatever brand you're looking for, if the Anderson group in Rockford sells it, I'm pretty certain Bernie can help you out. He is in the Ford building but can sell you a car from one of the other Anderson buildings if you are interested in something else. Give the guy a call or visit. You will not be disappointed. More

Amazing service! I had an amazing experience at rock river ford! I was looking for a car to fit my specific needs and Bernie went above and beyond to make sure I was h I had an amazing experience at rock river ford! I was looking for a car to fit my specific needs and Bernie went above and beyond to make sure I was happy and I definitely was! I love my 2016 Nissan Versa. Thank you so much! More

My Thank You To Joseph "Thank You" I was very unsure about driving off in a brand new car but Joseph made it easy for me. Joseph was Very Honest from the beginning and He Let me know th I was very unsure about driving off in a brand new car but Joseph made it easy for me. Joseph was Very Honest from the beginning and He Let me know that he was Going to help to the best of his ability. He Helped me in so many ways, this is Only my Second car purchased and it was Honestly the best experience! He Took care of everything, all I had to do was sign and drive and After the day I Had searching for someone to Work with me that was very much appreciated. More

Mitch Comes Through Again Mitch is a great salesman and the customers are lucky to deal with him and the dealership. IF ANYONE READS THIS CALL MITCH. You will not be disappoint Mitch is a great salesman and the customers are lucky to deal with him and the dealership. IF ANYONE READS THIS CALL MITCH. You will not be disappointed. The financial department is very clutch as well. More

New Mustang (at least for us) I have purchased close to twenty different vehicles in my life ranging from brand new to used to repossessed. I have purchased online, at mega dealer I have purchased close to twenty different vehicles in my life ranging from brand new to used to repossessed. I have purchased online, at mega dealerships, and at a small local dealerships. My experiences have varied from trying to catch up with my wife as she stomped out of a dealership to wishing I had never stepped onto the lot to feeling like I was the only customer in the world. Bernie and the management at Rock River Ford treated me as well or better than I have ever been treated when working a car purchase. The price was fair, the negotiations were honest and straight forward, and the effort to make sure I was "taken care of" off the charts. I would recommend these guys, and Bernie my salesman in particular, to anyone. They made me feel as good about my purchase as I have ever felt. Love the car and truly impressed with this dealership! More

"19 years and counting" Rock River Ford/Kia/Hyundai and Bernie Krowczyk have always gone above and beyond to accommodate our wants and needs in a vehicle for 19 years. Rock River Ford/Kia/Hyundai and Bernie Krowczyk have always gone above and beyond to accommodate our wants and needs in a vehicle for 19 years. More

Excited about our new family vehicle! We are very happy with our new vehicle. Bernie Krowczyk knows how to 'cut to the chase and get to the point.' He is genuine and is clearly more concer We are very happy with our new vehicle. Bernie Krowczyk knows how to 'cut to the chase and get to the point.' He is genuine and is clearly more concerned with helping the customer find something they will enjoy and that will meet their needs than anything else. Bernie is, without a doubt, our go-to-guy when we are looking for a vehicle. Usni "Mike" Asonoski delivered our new, clean car to us with a full tank of gas. He took the time to go through each feature in a personal and relevant way. Mike believes in the product and cares about the people that buy the product. We have been very pleased with our experience at Rock River Ford/Kia! More

Couldn't ask for anything better Usni was absolutely amazing, so genuine and caring,very helpful I felt very comfortable with him !!! Amazing person and Mike in finance was just as w Usni was absolutely amazing, so genuine and caring,very helpful I felt very comfortable with him !!! Amazing person and Mike in finance was just as wonderful, I can't believe how wonderful we were treated, highly recommend would never go anywhere else! More