Rock River Block Ford Kia
Rockford, IL
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 862 reviews
Joseph Thank You DeRiggi Joseph DeRiggi was by far the best salesperson we have ever worked with in our 35 years of buying cars. His knowledge, friendliness, and easygoing man Joseph DeRiggi was by far the best salesperson we have ever worked with in our 35 years of buying cars. His knowledge, friendliness, and easygoing manner were a welcome change from the pushy sales people that you often times come in contact with. He went above and beyond to get us the vehicle we wanted and made sure to go over every feature to make sure we were well acquainted with our new purchase. I would totally recommend him if you are in the market for a new vehicle. More
Bernie makes it happen! I just purchase my first vehicle from Rock River Ford and the process was very smooth and pleasant because of Bernie! It was a great experience and I I just purchase my first vehicle from Rock River Ford and the process was very smooth and pleasant because of Bernie! It was a great experience and I will definitely purchase my next car from Bernie. I will recommend this dealer to anybody. More
A'Lisa Barron was great A'Lisa was great to work with. I was replacing my Soul that was totaled in an accident. She was very understanding & helpful knowing how insurance A'Lisa was great to work with. I was replacing my Soul that was totaled in an accident. She was very understanding & helpful knowing how insurance companies work in these situations. She was patient with me in finding a new Soul that I liked. I would highly recommend her to anyone. Mitch Edler was also very patient & helpful one night when A'Lisa was not there. I loved my Soul & I love my new Soul. Thank you Karen Streeter the question below on the sales/service, actually the salesperson, finance person & service person have all been helpful & serving my interests rather than the dealership interests More
Bernie is the best! Bernie is a great person to deal with. This is the third car we've bought from Bernie. He makes the process smooth and he always makes me laugh. He Bernie is a great person to deal with. This is the third car we've bought from Bernie. He makes the process smooth and he always makes me laugh. He never pressures us. He listens and does his best to accommodate our wants and budget. More
Best car buying experience I've ever had Outstanding Experience Start to Finish. Fast, Courteous, Experienced in every aspect of the process. Strongly recommend this dealership and all thos Outstanding Experience Start to Finish. Fast, Courteous, Experienced in every aspect of the process. Strongly recommend this dealership and all those I worked closely with More
Awesome Experience I would highly recommend Marty & Mick. They were such a great help helping me find my first vehicle. And also Steve for getting me a loan that works w I would highly recommend Marty & Mick. They were such a great help helping me find my first vehicle. And also Steve for getting me a loan that works with my budget. More
Easy Buying Experience Harvey worked tirelessly to get us a good deal. We worked the numbers back and forth on a few different vehicles, and even searched other dealerships Harvey worked tirelessly to get us a good deal. We worked the numbers back and forth on a few different vehicles, and even searched other dealerships until we found the one we wanted for a price we were happy with. More
Extra patient and helpful Mitch was extremely patient and helpful with my mom, who has limited English but is very particular in her needs especially in a vehicle. He walked he Mitch was extremely patient and helpful with my mom, who has limited English but is very particular in her needs especially in a vehicle. He walked her through the trade in of her fifteen year old car and helped find the perfect new car for her. She was nervous about driving a different car but Mitch put her at ease with a sedan that was just the right amount of car for her--good size, not too big, with bells and whistles she wasn't accustomed to as they were an upgrade from what she had before but not too techy as to overwhelm her. She's excited about driving again and is happy to transport all her grandkids when she needs to! More
No pressure! Was time to get mom a new car. Thought it was going to be an ordeal. Mitch made it painless. Told him what we had to spend and he did everything to st Was time to get mom a new car. Thought it was going to be an ordeal. Mitch made it painless. Told him what we had to spend and he did everything to stay within those limits. With in two hours mom was driving down the street very happy In her 2017 Rio. Made buying a new car so easy. More
Easiest car buying experience I've ever had Jim, Mick and Mike where honest with me and my wife. The price and the payment we where quoted never changed though out the car buying process. We pu Jim, Mick and Mike where honest with me and my wife. The price and the payment we where quoted never changed though out the car buying process. We purchased two vehicles. More